IP Library Patent Application 12012216
Patent Application
App. No. 12/012,216

Electronically providing user assistance

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Quick Facts
Patent No.
US None
App. No.
12/012,216
Abstract

Provided embodiments include a device, apparatus, system, computer program product, and method. A provided method includes receiving a signal indicative of a user-selected portion of a manual pertaining to an apparatus that includes an electronic device. The method also includes searching a file for an assistance pertaining to the apparatus and corresponding to the user-selected portion of the manual. The method further includes generating a signal indicative of the assistance pertaining to the apparatus and corresponding to the user-selected portion of the manual, wherein the manual is physically distinct from the apparatus. In an alternative embodiment, the method includes facilitating an electronic display of the assistance using a user interface of the electronic device. The facilitating may include facilitating a projection of a display of the assistance from the electronic device. In another alternative embodiment, the method may include displaying at least two user-selectable portions of the manual.

Claims (80)

1 . A method comprising:

receiving a signal indicative of a user-selected portion of a manual pertaining to an apparatus that includes an electronic device;

searching a file for an assistance pertaining to the apparatus and corresponding to the user-selected portion of the manual; and

generating a signal indicative of the assistance pertaining to the apparatus and corresponding to the user-selected portion of the manual,

wherein the manual is physically distinct from the apparatus.

2 . The method of claim 1 , wherein the receiving a signal indicative of a user-selected portion of a manual pertaining to an apparatus that includes an electronic device further includes:

receiving a signal indicative of a user-selected portion of an electronically-implemented manual pertaining to an apparatus that includes an electronic device.

3 . The method of claim 1 , wherein the receiving a signal indicative of a user-selected portion of a manual pertaining to an apparatus that includes an electronic device further includes:

receiving a signal indicative of an optically-detected user selection of a portion of a manual pertaining to an apparatus that includes an electronic device.

4 . The method of claim 1 , wherein the searching a file for an assistance pertaining to the apparatus and corresponding to the user-selected portion of the manual further includes:

searching a file stored in a computer readable medium associated with at least one of the manual, the apparatus, or another electronic device for an assistance pertaining to the apparatus and corresponding to the user-selected portion of the manual.

5 . The method of claim 1 , wherein the searching a file for an assistance pertaining to the apparatus and corresponding to the user-selected portion of the manual further includes:

searching a file for an assistance pertaining to an aspect of the apparatus and corresponding to the user-selected portion of the manual.

6 . The method of claim 1 , further comprising:

facilitating an electronic display of the assistance using a user interface of the electronic device.

7 . The method of claim 6 , wherein the facilitating an electronic display of the assistance using a user interface of the electronic device further includes:

facilitating a projection of a display of the assistance from the electronic device.

8 . The method of claim 6 , wherein the facilitating an electronic display of the assistance using a user interface of the electronic device further includes:

facilitating an electronic display of the assistance using a display surface physically associated with a user interface of the electronic device.

9 . The method of claim 6 , wherein the facilitating an electronic display of the assistance using a user interface of the electronic device further includes:

facilitating an electronic display of the assistance using a light emitter physically associated with a physical element of the electronic device.

10 . The method of claim 6 , wherein the facilitating an electronic display of the assistance using a user interface of the electronic device further includes:

facilitating an electronic display of the assistance using a user interface perceivable by the user of the electronic device.

11 . The method of claim 1 , further comprising:

displaying at least two user-selectable portions of the manual.

12 . The method of claim 1 , further comprising:

establishing a communications link between the manual and the electronic device.

13 . A system comprising:

an apparatus including:

a core device operable to perform a core function of the apparatus;

an electronic display circuit operable to present human-perceivable content using a user interface of the apparatus;

a user assistance manager including:

a receiver circuit operable to receive a signal originated by a manual having content pertaining to the apparatus, and indicative of a user-selected content portion of the manual,

a query circuit operable to search a file stored on a computer readable medium for a user assistance pertaining to the apparatus and corresponding to the user-selected content portion of the manual, and

a signal generator operable to generate a signal indicative of the user assistance pertaining to the apparatus and corresponding to the user-selected content portion of the manual.

14 . The system of claim 13 , wherein the user assistance manager further includes:

a broadcast circuit operable to facilitate using the electronic display circuit a presentation of the assistance pertaining to the apparatus and corresponding to the user-selected content portion of the manual.

15 . The system of claim 13 , wherein the user assistance manager further includes:

a computer readable medium operable to save a file that includes at least two instances of user assistance pertaining to the apparatus.

16 . The system of claim 13 , wherein the user assistance manager further includes:

a communication circuit operable to communicate with the apparatus.

17 . The system of claim 13 , wherein the apparatus further includes:

the user assistance manager.

18 . The system of claim 13 , wherein the apparatus further includes:

a communication circuit operable to communicate with the manual.

19 . The system of claim 13 , wherein the system further includes:

the manual.

20 . The system of claim 19 , wherein the manual further includes:

the user assistance manager.

21 . A user manual device comprising:

a display surface operable to present to a human-user at least two portions of content pertaining to an apparatus and selectable by the human-user; and

a user assistance manager that includes:

a sensor circuit operable to detect a human-user selection of a presented content portion of at least two portions of presented content,

an analytic circuit operable to search a file stored on a computer readable medium for a human-user assistance related to the user-selected content portion; and

a signal generator circuit operable to generate the signal indicative of the human user assistance related to the human user-selected content portion.

22 . The user manual device of claim 21 , wherein the display surface operable to present to a human-user at least two portions of content pertaining to an apparatus and selectable by the human-user further includes:

an electronic display surface operable to present to a human-user at least two portions of content pertaining to an apparatus and selectable by the human-user.

23 . The user manual device of claim 21 , wherein the display surface operable to present to a human-user at least two portions of content pertaining to an apparatus and selectable by the human-user further includes:

at least one of a printed page(s) display surface, an electronically driven display surface, or an e-paper display surface operable to present to a human-user at least two portions of content pertaining to an apparatus and selectable by the human-user.

24 . The user manual device of claim 21 , wherein the display surface operable to present to a human-user at least two portions of content pertaining to an apparatus and selectable by the human-user further includes:

a display surface operable to present to a human-user at least two portions of content pertaining to an apparatus and selectable by the human-user, the content including at least one of an owners manual, a users guide, an instruction information, operators guide, or a parts list.

25 . The user manual device of claim 21 , wherein the user assistance manager further includes:

a computer readable medium operable to save a file that includes at least two instances of user assistance pertaining to the apparatus.

26 . A computer program product comprising:

(a) program instructions operable to perform a process in a computing device, the process including

receiving a signal indicative of a user-selected portion of a manual pertaining to an apparatus, wherein the manual is physically distinct from the apparatus;

searching a file for an assistance pertaining to the apparatus and corresponding to the user-selected portion of the manual; and

generating a signal indicative of the assistance pertaining to the apparatus and corresponding to the user-selected portion of the manual; and

(b) a computer-readable storage medium bearing the program instructions.

27 . The computer program product of claim 26 , wherein the process further includes:

facilitating an electronic display of the assistance using a user interface of an electronic device associated with the apparatus.

28 . A machine comprising:

means for receiving a signal indicative of a user-selected portion of a manual pertaining to an apparatus that includes an electronic device;

means for searching a file for an assistance pertaining to the apparatus and corresponding to the user-selected portion of the manual; and

means for generating a signal indicative of the assistance pertaining to the apparatus and corresponding to the user-selected portion of the manual,

wherein the manual is physically distinct from the apparatus.

29 . The machine of claim 28 , further comprising:

means for facilitating an electronic display of the assistance using a user interface of the electronic device.

30 . The machine of claim 29 , wherein the means for facilitating an electronic display of the assistance using a user interface of the electronic device further includes:

means for facilitating a projection of a display of the assistance from the electronic device.

Assignments (4)
PATENT ASSIGNMENT AGREEMENT Recorded Jul 23, 2019
From: MODERN GEOGRAPHIA, LLC
To: UBER TECHNOLOGIES, INC.
Reel/Frame 049841/0019 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 11, 2018
From: THE INVENTION SCIENCE FUND I, L.L.C.
To: MODERN GEOGRAPHIA, LLC
Reel/Frame 044604/0063 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 6, 2017
From: SEARETE LLC
To: THE INVENTION SCIENCE FUND I, LLC
Reel/Frame 044312/0504 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 21, 2008
From: JUNG, EDWARD K.Y.; LEVIEN, ROYCE A.; LORD, ROBERT W.; MALAMUD, MARK A.; RINALDO, JR., JOHN D.
To: SEARETE LLC
Reel/Frame 020854/0020 →