System and method for displaying caller identification information via an instant messaging service
View Patent ↗A telephone subscriber registers with a digital telephone service provider (DTSP) to obtain telephone service. The telephone subscriber also registers with an instant messaging service provider (IMSP) and receives a screen name. The telephone subscriber registers the screen name with the DTSP to receive caller identifying information (CID) via instant messaging (IM) (sometimes referred to herein as “CID IM service”). When a call to the telephone number of the telephone subscriber is received at a switch operated by the DTSP, the DTSP confirms that the telephone subscriber has registered a screen name with the DTSP and then sends the caller identification information to the IMSP. The IMSP then sends an instant message containing the caller identification information to the telephone subscriber's instant message client.
1. A method for forwarding a call in a digital telephone network comprising:
capturing from an incoming telephone communication a called telephone number;
acquiring caller identification (CID) information related to the telephone communication;
determining whether the called telephone number is associated with an IM screen name;
forming a CID instant message comprising at least one element of the CID information when the called telephone number is associated with an IM screen name;
sending the CID instant message addressed to the screen name to an IM service client;
receiving a request from the IM client to route the telephone communication to a softphone application;
issuing a call to the softphone application in response to the request;
receiving at the softphone application calling party call data packets;
originating at the softphone application called party call data packets; and
sending the called party call data packets to calling party.
2. The method of claim 1 , wherein the CID information is selected from the group consisting of a calling party telephone number, a calling party name, a calling party nickname, calling party location information, an image associated with the calling party, and a message indicating that a calling party has blocked transmission of information relating to the telephone communication in the incoming call.
3. The method of claim 1 , wherein the at least one element of the CID information is selected from the group consisting of a calling party telephone number and a calling party name.
4. The method of claim 1 , wherein acquiring CID information related to the telephone communication comprises:
obtaining a calling party telephone number from the incoming telephone communication; and
determining a city and state of origin of the calling party from the calling party telephone number, and
wherein forming the CID instant message comprising at least one element of the CID information comprises forming the CID instant message comprising the city and state of origin of the calling party and the at least one element of the CID information.
5. A system for forwarding a call in a digital telephone network comprising:
a telephone switch, wherein the telephone switch comprises instructions for:
capturing a called telephone number; and
acquiring caller identification (CID) information related to a telephone communication;
an instant message notification server connected to a call handler;
an IM service client connected to the instant message notification server via the second; and
a softphone application accessible to the IM service client,
a subscription filter, wherein the subscription filter comprises instructions for:
receiving the called telephone number and the CID information related to a telephone communication from the telephone switch;
determining whether the called telephone number is associated with a service subscriber who also subscribes to the CID IM service; and
sending the CID information to the call handler when the called telephone number is associated with the service subscriber who also subscribes to the CID IM service,
wherein the call handler comprises instructions for:
receiving the CID information;
obtaining an IM screen name associated with the service subscriber who also subscribes to the CID IM service; and
sending the screen name and at least one element of the CID information to the instant message notification server,
wherein the instant message notification server comprises instructions for:
forming a CID instant message comprising the at least one element of the CID information; and
sending the CID instant message to the IM service client associated with the screen name,
wherein the IM service client comprises instructions for:
receiving a request to route the telephone communication to the softphone application; and
issuing a call to the softphone application in response to the request, and
wherein the softphone application comprises instructions for:
receiving calling party call data packets;
originating called party call data packets; and
sending the called party call data packets to calling party.
6. The system of claim 5 , wherein the CID information is selected from the group consisting of a calling party telephone number, a calling party name, a calling party nickname, calling party location information, an image associated with the calling party, and a message indicating that a calling party has blocked transmission of information relating to the telephone communication in the incoming call.
7. The system of claim 5 , wherein the at least one element of the CID information is selected from the group consisting of the calling party telephone number and the calling party name.
8. The system of claim 5 , wherein acquiring CID information related to the telephone communication comprises:
obtaining a calling party telephone number from the incoming telephone communication; and
determining a city and state of origin of the calling party from the calling party telephone number, and
wherein forming the CID instant message comprising at least one element of the CID information comprises forming the CID instant message comprising the city and state of origin of the calling party and the at least one element of the CID information.