IP Library Granted Patent US 8,265,236
Granted Patent B2
US 8,265,236 · App. 12/040,608 · Granted Sep 11, 2012

Defining third-party voice mail access numbers in view of LATA boundaries

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Quick Facts
Patent No.
US 8,265,236
App. No.
12/040,608
Granted
Sep 11, 2012
Kind
B2
Abstract

A method may include selecting a voice mail out-dial access number corresponding to a local access transport area (LATA) boundary, storing the voice mail out-dial access number on a voice mail system, and providing, by the voice mail system, voice mail out-dial service based on the LATA boundary associated with the voice mail out-dial access number. A method for providing toll-free access to the voice mail system that may be used by customers from both on-network and off-network end points.

Claims (53)

1. A method, comprising:

selecting a voice mail out-dial access number corresponding to a local access transport area (LATA) boundary;

storing the voice mail out-dial access number on a voice mail system; and

providing, by the voice mail system, voice mail out-dial service based on the LATA boundary associated with the voice mail out-dial access number; recognizing a voice mail out-dial event by the voice mail system; creating a voice mail out-dial message including the voice mail out-dial access number; out-dialing by the voice mail system; and providing authentication services based on the voice mail out-dial message.

2. The method of claim 1 , where the selecting comprises:

importing the voice mail out-dial access number from a network device in the LATA boundary.

3. The method of claim 1 , where the storing comprises:

storing the voice mail out-dial access number based on a plurality of subscribers having a common LATA boundary.

4. The method of claim 1 , further comprising:

routing a voice mail out-dial message to a subscriber device based on one or more LATA boundaries.

5. The method of claim 1 , further comprising:

associating a voice mail in-dial access number corresponding to the LATA boundary, the voice mail in-dial access number being a toll-free number; and

providing the voice mail in-dial access number to a subscriber.

6. The method of claim 5 , further comprising:

routing an off-network voice mail in-dial access request based on the LATA boundary.

7. The method of claim 5 , further comprising:

routing an on-network voice mail in-dial access request based on the toll-free number, where the on-network voice mail in-dial access request remains on-network to provide access to the voice mail system.

8. A computer-readable medium having stored thereon instructions, executable by at least one processor, the computer-readable medium comprising:

one or more instructions for recognizing a voice mail out-dial event;

one or more instructions for creating a voice mail out-dial message based on the voice mail out-dial event, the voice mail out-dial message including a voice mail out-dial access number, the voice mail out-dial message based on a local access transport area (LATA) boundary associated with a route for forwarding the voice mail out-dial message to a subscriber; and

one or more instructions for forwarding the voice mail out-dial message to the subscriber based on the voice mail out-dial access number; and providing authentication services based on the mail out-dial message.

9. The computer-readable medium of claim 8 , where the voice mail out-dial message includes a contact telephone number associated with the subscriber.

10. A computer-readable medium having stored thereon instructions, executable by at least one processor, the computer-readable medium comprising:

one or more instructions for providing authentication services;

one or more instructions for creating a voice mail out-dial message if the authentication services verify a subscriber account, the voice mail out-dial message including a voice mail out-dial access number associated with a route for forwarding the voice mail out-dial message to a subscriber according to one or more local access transport area (LATA) boundaries; and

one or more instructions for forwarding the voice mail out-dial message to the subscriber based on the voice mail out-dial access number.

11. The computer-readable medium of claim 10 , further comprising:

one or more instructions for managing a database including a plurality of subscriber accounts, where each subscriber of the plurality of subscriber accounts share a common LATA boundary of the one or more LATA boundaries.

12. The computer-readable medium of claim 11 , where the database includes a voice mail in-dial access number for each subscriber, the voice mail in-dial access number being a toll-free number.

13. The computer-readable medium of claim 12 , further comprising:

one or more instructions for forwarding a voice mail in-dial access message to a voice mail box based on the voice mail in-dial access number.

14. The computer-readable medium of claim 10 , where the voice mail out-dial message is based on a Session Initiation Protocol (SIP).

15. The computer-readable medium of claim of claim 10 , where the one or more instructions for forwarding comprise:

one or more instructions for forwarding the voice mail out-dial message to a network device corresponding to the voice mail out-dial access number.

16. A device, comprising:

a memory to store instructions; and

a processor to execute the instructions to:

generate a voice mail out-dial access message, where the voice mail out-dial access message includes a voice mail out-dial access number associated with a local access transport area (LATA) boundary; and

forward the voice mail out-dial access message to a subscriber via the LATA boundary based on the voice mail out-dial access number; perform authentication services based on receiving the voice mail out-dial access message; deny forwarding of the voice mail subscriber accounts based on an arrangement of subscribers having associated therewith the voice mail out-dial access number.

17. The device of claim 16 , where the processor further executes instructions to:

manage a plurality of voice mail subscriber accounts based on an arrangement of subscribers having associated therewith the voice mail out-dial access number.

18. The device of claim 16 , where the voice mail out-dial access message includes a subscriber contact telephone number.

19. The device of claim 16 , where the processor further executes instructions to:

manage a plurality of voice mail subscriber accounts based on an arrangement of subscribers having associated therewith a voice mail in-dial access number, where the voice mail in-dial access number includes a toll-free telephone number.

20. A system comprising:

a voice mail device to:

provide out-dial services to a voice mail subscriber,

store a voice mail out-dial access number, the voice mail out-dial access number corresponding to a local access transport area (LATA) boundary, and

create a voice mail out-dial access message based on the voice mail out-dial access number, the voice mail out-dial access message routable to the voice mail subscriber according to the LATA boundary; provide authentication services based on receiving the voice mail out-dial access message; and store a plurality of voice mail subscriber accounts having identifiers for corresponding voice mail subscribers each associated with a common LATA boundary.

21. The system of claim 19 , further comprising:

a server to:

provide authentication services based on receiving the voice mail out-dial access message, and

store a plurality of voice mail subscriber accounts having identifiers for corresponding voice mail subscribers each associated with a common LATA boundary.

Assignments (2)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 15, 2009
From: VERIZON SERVICES CORP.
To: VERIZON PATENT AND LICENSING INC.
Reel/Frame 023235/0251 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 29, 2008
From: BROOKS, EUCLID S.; JOHNSTON, MICHELLE M.; LETELLIER, KENNETH E.
To: VERIZON SERVICES CORP.
Reel/Frame 020586/0267 →