Communication system and method
View Patent ↗A method for communicating between an operator at an operator device and a user recipient includes enabling an operator of the operator device to enter a device-independent unique identifier for a user recipient by requiring interaction between the operator and the operator device without requiring interaction between the operator and software on the operator device that is designed for communication over an IP-based network. The method includes identifying an IP network address associated with the user recipient based on the device-independent unique identifier and routing a message entered by the operator to the determined IP network address.
1. A method of sending messages with a mobile device, the method comprising:
receiving, at a mobile device and from a mobile device user, input indicating:
a first recipient identifier associated with a first recipient able to receive messages using the Internet, and
a first message body;
formatting, with the mobile device, a first message according to a data structure corresponding to a short message service message, the first message being formatted to include:
the first recipient identifier associated with the first recipient able to receive messages using the Internet,
the first message body, and
a routing code associated with a negotiating device that is configured to receive short message service messages and connected to the Internet;
sending, from the mobile device, the formatted first message across a telephone network to the negotiating device;
receiving, at the mobile device and from the mobile device user, further input indicating:
a second recipient identifier associated with a second recipient able to receive messages using the Internet, and
a second message body;
formatting, with the mobile device, a second message according to the data structure corresponding to the short message service message, the second message being formatted to include:
the second recipient identifier associated with the second recipient able to receive messages using the Internet,
the second message body, and
the routing code; and
sending, from the mobile device, the formatted second message across the telephone network to the negotiating device.
2. The method of claim 1 wherein the first message is sent to the negotiating device before the second message is sent to the negotiating device.
3. The method of claim 1 wherein the first message is sent to the negotiating device before the second message is formatted.
4. The method of claim 1 wherein sending the formatted first to the negotiating device includes sending the formatted first to a negotiating device configured to access a database that stores a device address, associated with the recipient identifier, of an Internet-connected-device.
5. The method of claim 4 wherein sending the formatted first message to the negotiating device configured to access the database that stores the device address of an Internet connected device includes sending the formatted first message to the negotiating device configured to access a database that stores the recipient identifier and an IP network address associated with the recipient identifier.
6. The method of claim 5 further comprising routing the first message body to a computing system associated with the IP network address associated with the recipient identifier.
7. The method of claim 5 wherein routing the first message body includes identifying a computing system currently associated with the IP network address associated with the first recipient identifier.
8. The method of claim 5 further comprising formatting the first message body into a format suitable for transmission using IP protocol.
9. The method of claim 4 wherein sending the formatted first message to a negotiating device configured to access the database includes sending the formatted first message to a negotiating device configured to access an entry in the database that reflects an association between the first recipient identifier and the device address corresponding to the Internet-connected device, wherein the association is maintained in the database prior to the receipt of the formatted first message.
10. The method of claim 1 wherein sending the formatted first message to the negotiating device includes sending the formatted first message to distributed components including a gateway connected to a data-based communication link.
11. The method of claim 1 wherein sending the formatted first message to the negotiating device includes sending the formatted first message to a negotiating device configured to parse the first message to determine the first recipient identifier and the first message body.
12. The method of claim 1 in which the first recipient identifier specifies at least one of a user and a logical address of an identity.
13. A method of sending messages with a mobile device, the method comprising:
receiving, at a mobile device and from a mobile device user, input indicating:
a first recipient identifier associated with a first recipient able to receive messages using the Internet, and
a first message body;
formatting, with the mobile device, a first message according to a data structure corresponding to a multimedia text message, the first message being formatted to include:
the first recipient identifier associated with the first recipient able to receive messages using the Internet,
the first message body, and
a routing code associated with a negotiating device that is configured to receive multimedia text messages and connected to the Internet;
sending, from the mobile device, the formatted first message across a telephone network to the negotiating device;
receiving, at the mobile device and from the mobile device user, further input indicating:
a second recipient identifier associated with a second recipient able to receive messages using the Internet, and
a second message body;
formatting, with the mobile device, a second message according to the data structure corresponding to the multimedia text message, the second message being formatted to include:
the second recipient identifier associated with the second recipient able to receive messages using the Internet,
the second message body, and
the routing code; and
sending, from the mobile device, the formatted second message across a telephone network to the negotiating device.
14. The method of claim 13 wherein formatting the first message further includes formatting the first message to include audio or visual data.
15. The method of claim 13 wherein the first message is sent to the negotiating device before the second message is sent to the negotiating device.
16. The method of claim 13 wherein the first message is sent to the negotiating device before the second message is formatted.
17. The method of claim 13 wherein sending the formatted first message to the negotiating device includes sending the formatted first message to a negotiating device configured to access a database that stores a device address, associated with the recipient identifier, of an Internet-connected-device.
18. The method of claim 17 wherein sending the formatted first message to the negotiating device configured to access the database that stores the device address of an Internet connected device includes sending the formatted first message to the negotiating device configured to access a database that stores the recipient identifier and an IP network address associated with the recipient identifier.
19. The method of claim 18 further comprising routing the first message body to a computing system associated with the IP network address associated with the recipient identifier.
20. The method of claim 18 wherein routing the first message body includes identifying a computing system currently associated with the IP network address associated with the first recipient identifier.
21. The method of claim 18 further comprising formatting the first message body into a format suitable for transmission using IP protocol.
22. The method of claim 17 wherein sending the formatted first message to a negotiating device configured to access the database includes sending the formatted first message to a negotiating device configured to access an entry in the database that reflects an association between the first recipient identifier and the device address corresponding to the Internet-connected device, wherein the association is maintained in the database prior to the receipt of the formatted first message.
23. The method of claim 13 wherein sending the formatted first message to the negotiating device includes sending the formatted first message to distributed components including a gateway connected to a data-based communication link.
24. The method of claim 13 wherein sending the formatted first message to the negotiating device includes sending the formatted first message to a negotiating device configured to parse the first message to determine the first recipient identifier and the first message body.
25. The method of claim 13 in which the first recipient identifier specifies at least one of a user and a logical address of an identity.
26. A method of sending messages with a mobile device, the method comprising:
receiving, at a mobile device and from a mobile device user, input indicating:
a first recipient identifier associated with a first recipient able to receive messages using the Internet, and
a first message body;
formatting, with the mobile device, a first message according to a data structure corresponding to a text message, the first message being formatted to include:
the first recipient identifier associated with the first recipient able to receive messages using the Internet,
the first message body, and
a routing code associated with a negotiating device that is configured to text messages and connected to the Internet;
sending, from the mobile device, the formatted first message across a telephone network to the negotiating device;
receiving, at the mobile device and from the mobile device user, further input indicating:
a second recipient identifier associated with a second recipient able to receive messages using the Internet, and
a second message body;
formatting, with the mobile device, a second message according to the data structure corresponding to the text message, the second message being formatted to include:
the second recipient identifier associated with the second recipient able to receive messages using the Internet,
the second message body, and
the routing code; and
sending, from the mobile device, the formatted second message across a telephone network to the negotiating device.
27. The method of claim 26 wherein the first message is sent to the negotiating device before the second message is sent to the negotiating device.
28. The method of claim 26 wherein the first message is sent to the negotiating device before the second message is formatted.
29. The method of claim 26 wherein sending the formatted first message to the negotiating device includes sending the formatted first message to a negotiating device configured to access a database that stores a device address, associated with the recipient identifier, of an Internet-connected-device.
30. The method of claim 29 wherein sending the formatted first to the negotiating device configured to access the database that stores the device address of an Internet connected device includes sending the formatted first to the negotiating device configured to access a database that stores the recipient identifier and an IP network address associated with the recipient identifier.
31. The method of claim 30 further comprising routing the first message body to a computing system associated with the IP network address associated with the recipient identifier.
32. The method of claim 30 wherein routing the first message body includes identifying a computing system currently associated with the IP network address associated with the first recipient identifier.
33. The method of claim 30 further comprising formatting the first message body into a format suitable for transmission using IP protocol.
34. The method of claim 29 wherein sending the formatted first and second messages to a negotiating device configured to access the database includes sending the formatted first and second messages to a negotiating device configured to access an entry in the database that reflects an association between the first recipient identifier and the device address corresponding to the Internet-connected device, wherein the association is maintained in the database prior to the receipt of the formatted first message.
35. The method of claim 26 wherein sending the formatted first and second messages to the negotiating device includes sending the formatted first message to distributed components including a gateway connected to a data-based communication link.
36. The method of claim 26 wherein sending the formatted first and second messages to the negotiating device includes sending the formatted first and second messages to a negotiating device configured to parse the first and second messages to determine the first and second recipient identifiers and the first and second message bodies.
37. The method of claim 26 in which the first recipient identifier specifies a user or logical address of an identity.