Using caller ID for service based two-way voice hybrid data and voice reporting
View Patent ↗A method is presented for providing alarm notification and two-way voice communication for a hybrid data/voice system. In one embodiment, the method comprises sending an alarm notification from a communication device to an alarm forwarding service, recognizing an ID of the communication device, using said ID to create a three-way call among the alarm forwarding service, the communication device and a central station, and initiating a two-way voice communication between said communication device and the central station. In another embodiment, the method comprises sending an alarm notification from a communication device to an alarm forwarding service, establishing a connection from said alarm forwarding service to said communication device, using said connection to create a three-way call among the alarm forwarding service, the communication device and a central station, and initiating a two-way voice communication between the communication device and the central station.
1. A method for using caller identification for providing alarm notification and two-way voice communication for a hybrid data/voice system, said method comprising:
sending an alarm notification from a remote communication device to an alarm forwarding service using a data transmission method;
the alarm forwarding service recognizing an identification of the remote communication device;
the alarm forwarding service using said identification to create a three-way call among the alarm forwarding service, the remote communication device and a central station voice receiver using a voice transmission method; and
initiating a two-way voice communication between said remote communication device and a central station voice receiver using a voice transmission method.
2. The method according to claim 1 , wherein said data transmission method is one of cellular transmission protocol and internet protocol.
3. The method according to claim 1 , wherein said voice transmission method is one of cellular transmission protocol and internet protocol.
4. The method according to claim 1 , wherein the remote communication device is a cellular radio.
5. The method according to claim 1 , wherein the remote communication device is an internet enabled communication device.
6. The method according to claim 1 , wherein the identification of the remote communication device is recognized using a caller-identification function.
7. A method for providing alarm notification and two-way voice communication for a service based hybrid data/voice system, said method comprising:
sending an alarm notification from a remote communication device to an alarm forwarding service using a data transmission method;
the alarm forwarding service establishing a connection from said alarm forwarding service to said remote communication device;
the alarm forwarding service using said connection to create a three-way call among the alarm forwarding service, the remote communication device and a central station voice receiver using a voice transmission method; and
initiating a two-way voice communication between the remote communication device and the central station voice receiver using the voice transmission method.
8. The method according to claim 7 , wherein said data transmission method is one of cellular transmission protocol and internet protocol.
9. The method according to claim 7 , wherein said voice transmission method is one of cellular transmission protocol and internet protocol.
10. The method according to claim 7 , wherein said remote communication device is a cellular radio.
11. The method according to claim 7 , wherein said remote communication device is an internet enabled communication device.
12. The method according to claim 7 , wherein said connection is established when said remote communication device auto-answers after a predetermined time.