Method and system for tracking user performance
View Patent ↗A system and method for using RFID technology to track resource performance and task completion is disclosed. In one exemplary embodiment, a fob and an RFID reader may engage in mutual authentication. Where the RFID reader and the fob successfully mutually authenticate, the fob may transmit to the RFID reader information identifying the resource's performance tracking account to which the fob is associated. The RFID reader may receive and forward the information to facilitate performance tracking. In one exemplary embodiment, the RFID reader may forward the information to a point of interaction terminal for transaction completion. In another exemplary embodiment, the fob completes tasks via a computer interface. In still another exemplary embodiment, the fob resource and/or a manager may access a resource engine, wherein the resource engine may be used to automatically grade, track, score, and assign resources based on resource skills and skill sets.
1. A method for tracking performance by a shopper of a shopping activity comprising a plurality of shopping tasks, the method comprising:
initiating the tracking of the shopping activity, the initiation requiring an active initiation action by the shopper;
communicating a transponder identifier, from a transponder carried by the shopper, to a first reader in a first location via a radio frequency signal;
communicating the transponder identifier from the first reader to a resource engine;
associating the transponder identifier with a first time value and a shopper identifier corresponding to the shopper;
communicating the transponder identifier, from the transponder, to a second reader in a second location via an radio frequency signal;
communicating the transponder identifier from the second reader to the resource engine;
associating the transponder identifier with a second time value and the shopper identifier corresponding to the shopper;
computing a shopping task time representing a time period that the shopper was in a predefined shopping area, based at least on the first time value and the second time value;
associating, in the resource engine, the shopper identifier and the shopping task time with a corresponding shopping task of the shopping activity; and
determining, based on the shopping task time, a project task requiring performance by a resource associated with a specific level of skill, wherein both the project task and the level of skill vary based on at least one time threshold associated with the shopping task time.
2. The method of claim 1 , wherein the tracing of the shopping activity is initiated by an interaction of the shopper with a user interface.
3. The method of claim 1 , wherein the tracking of the shopping activity is initiated by receiving an opt-in request from the shopper.
4. A computer readable medium storing one or more sequences of instructions which, when executed by one or more processors, causes the one or more processors to perform the following steps:
initiating the tracking of a shopping activity, the shopping activity comprising a plurality of shopping tasks and the initiation requiring an active initiation action by a shopper;
communicating a transponder identifier, from a transponder carried by the shopper, to a first reader in a first location via a radio frequency signal;
communicating the transponder identifier from the first reader to a resource engine;
associating the transponder identifier with a first time value and a shopper identifier corresponding to the shopper;
communicating the transponder identifier, from the transponder, to a second reader in a second location via an radio frequency signal;
communicating the transponder identifier from the second reader to the resource engine;
associating the transponder identifier with a second time value and the shopper identifier corresponding to the shopper;
computing a shopping task time representing a time period that the shopper was in a predefined shopping area, based at least on the first time value and the second time value;
associating, in the resource engine, the shopper identifier and the shopping task time with a corresponding shopping task of the shopping activity; and
determining, based on the shopping task time, a project task requiring performance by a resource associated with a specific level of skill, wherein both the project task and the level of skill vary based on at least one time threshold associated with the shopping task time.
5. The computer readable medium of claim 4 , wherein the tracing of the shopping activity is initiated by an interaction of the shopper with a user interface.
6. The computer readable medium of claim 4 , wherein the tracking of the shopping activity is initiated by receiving an opt-in request from the shopper.