SYSTEM AND METHOD FOR USER IDENTITY VALIDATION FOR ONLINE TRANSACTIONS
A process is proposed that collects minimal personal data of an individual who is conducting a transaction online, either directly or from a third party. The data collected is then matched to a known and validated public profile stored in public and private databases, and a set of Knowledge Based Authentication (KBA) questions are generated from the identified databases and presented to (e.g., displayed or read to via computer generated voice) the consumer for validation of the consumer's identity. Once the individual's identity has been validated, the online transaction by the person can then be authorized.
1 . A system, comprising:
an online merchant engine operable to:
accept a request for a transaction initiated by an individual online;
request for authentication of information of the individual required to complete the transaction;
a risk management engine operable to:
determine risk of identity fraud for the transaction;
a third-party validation engine operable to:
request for validation of identity of the individual if the risk of fraud is high;
request and provide an insurance policy covering the transaction to the online merchant engine if the identity of the individual is approved;
a credit reporting engine operable to validate the identity of the individual based on certain information of the individual provided by the validation engine;
an insurance engine operable to issue the insurance policy covering the transaction automatically if the identity of the individual is approved.
2 . The system of claim 1 , further comprising:
a credit database coupled to the credit reporting engine, wherein the credit database is operable to store and manage identity and/or credit history of the individual.
3 . The system of claim 1 , wherein:
the online merchant engine, the third-party validation engine, the credit reporting engine, and the insurance engine communicates over a network via communication interfaces and/or application programming interfaces (APIs).
4 . The system of claim 1 , wherein:
the risk management engine determines the risk of identity fraud based on a set of rules and limitations.
5 . The system of claim 1 , wherein:
the certain information required to validate the identity of the individual includes one or more of: first and last name, address, and phone number of the individual.
6 . The system of claim 1 , wherein:
the credit reporting engine is operable to authenticate the information of the individual required to complete the transaction.
7 . The system of claim 1 , wherein:
the credit reporting engine is operable to perform a reverse lookup on social security number of the individual based on certain information of the individual.
8 . The system of claim 1 , wherein:
the credit reporting engine is operable to generate a set of knowledge based authentication (KBA) questions based on profile and/or credit history and/or transaction history of the individual for the validation of identity of the individual.
9 . The system of claim 8 , wherein:
the third-party validation engine is operable to provide the set of KBA questions to and retrieve responses to the set of KBA questions from the individual.
10 . The system of claim 9 , wherein:
the third-party validation engine is operable to deny the identity of the individual if the individual does not respond to the KBA questions in a timely manner.
11 . The system of claim 9 , wherein:
the credit reporting engine is operable to validate the identity of the individual by grading the responses to the set of KBA questions from the individual.
12 . The system of claim 11 , wherein:
the third-party validation engine is operable to approve or deny the identity of the individual based on the grading of the responses to the set of KBA questions from the individual and notify the online merchant to complete or decline the transaction accordingly.
13 . The system of claim 1 , wherein:
the third-party validation engine is operable to record details of the transaction being insured.
14 . The system of claim 1 , wherein:
the third-party validation engine is operable to deliver a digital certificate of the insurance policy instantly to the online merchant engine.
15 . The system of claim 1 , wherein:
the third-party validation engine is operable to allow the individual to select a subset of a group pre-selected questions for which the individual provides personalized answers.
16 . The system of claim 1 , wherein:
the third-party validation engine is operable to utilize an interactive voice response (IVR) system for the validation process.
17 . The system of claim 1 , wherein:
the third-party identity validation engine is operable to interact with the individual using an interface, device, network, or medium different than that used for the individual to interact with the online merchant engine.
18 . A system, comprising:
an online merchant engine operable to:
accept a request for a transaction initiated by an individual online;
request for authentication of information of the individual required to complete the transaction;
a risk management engine operable to:
determine risk of identity fraud for the transaction;
a third-party validation engine operable to:
request for validation of identity of the individual if the risk of fraud is high;
approve or decline the transaction based on validation result of the identity of the individual;
a credit reporting engine operable to validate the identity of the individual based on certain information of the individual provided by the validation engine.
19 . A method, comprising:
accepting a request for a transaction initiated by an individual online over a network;
authenticating information provided by the individual for the transaction;
validating identity of the individual if high risk for fraud exists;
completing or declining the transaction based on validation result of the identity of the individual;
issuing and providing an insurance certificate covering one or more transactions for which the identity of the individual involved is validated.
20 . The method of claim 19 , further comprising:
validating the identity of the individual by:
looking up the individual's social security number reversely using some of the information of the individual;
generating a set of knowledge based authentication (KBA) questions based on the individual's profile and/or credit history;
presenting the set of KBA questions to the individual;
retrieving and grading answers to the KBA questions from the individual;
approving or denying the identity of the individual based on the graded answers to the KBA questions from the individual.
21 . The method of claim 20 , further comprising:
denying the identity of the individual if the individual does not respond to the KBA questions in a timely manner.
22 . The method of claim 19 , further comprising:
determining the risk of identity fraud based on a set of rules and limitations.
23 . The method of claim 19 , further comprising:
recording details of the transaction being insured.
24 . The method of claim 19 , further comprising:
issuing automatically a digital certificate of the insurance policy associated with one or more transactions.
25 . The method of claim 19 , further comprising:
allowing the individual to select a subset of a group pre-selected questions for which the individual provides personalized answers.
26 . The method of claim 19 , further comprising:
utilizing an interactive voice response (IVR) system for the validation process.
27 . A system, comprising:
means for accepting a request for a transaction initiated by an individual online over a network;
means for authenticating information provided by the individual for the transaction;
means for validating identity of the individual if high risk for fraud exists;
means for completing or declining the transaction based on validation result of the identity of the individual.