Facilitating correction of incorrect identities in propagated electronic communications
View Patent ↗An electronic communication is sent from a first tier sender to a first tier of one or more recipients. A first tier recipient propagates the communication to a second tier of one or more recipients. The first tier sender determines that the communication includes an incorrect identity. The first tier sender notifies the first tier recipients of the error and of the corrected identity. Responsive thereto, the first tier recipients send corrections to selected second tier recipients.
1. A computer-implemented method of facilitating correction of electronic communications, said method comprising:
receiving, by one or more primary recipients, an electronic communication sent from a sender of the electronic communication, the one or more primary recipients being other than the sender of the electronic communication, and the electronic communication having an incorrect identity associated therewith;
propagating, by a primary recipient of the one or more primary recipients, the received electronic communication to at least one secondary recipient, the at least one secondary recipient being other than the one or more primary recipients and other than the sender of the electronic communication;
receiving, by the primary recipient, a correction notice, the correction notice comprising a corrected identity for the incorrect identity associated with the electronic communication;
automatically processing the correction notice by the primary recipient, wherein the automatically processing comprises automatically determining by the primary recipient that the electronic communication was previously propagated by the primary recipient to the at least one secondary recipient; and
automatically providing, by the primary recipient to the at least one secondary recipient, the corrected identity for the incorrect identity.
2. The computer-implemented method of claim 1 , wherein the incorrect identity comprises an incorrect e-mail address.
3. The computer-implemented method of claim 1 , wherein the providing comprises sending a correction notice to the at least one secondary recipient, the correction notice including the corrected identity.
4. The computer-implemented method of claim 1 , wherein the providing comprises:
determining the at least one secondary recipient to be provided the corrected identity, said determining taking into account whether the at least one secondary recipient has already been provided the corrected identity; and
sending a correction notice to the at least one secondary recipient, the correction notice including the corrected identity.
5. The computer-implemented method of claim 1 , wherein the determining that the electronic communication with the incorrect identity was previously propagated and the providing are performed automatically, in response to determining that the identity is incorrect.
6. The computer-implemented method of claim 5 , wherein the determining that the identity is incorrect comprises receiving a delivery failure notification indicating the incorrect identity.
7. The computer-implemented method of claim 1 , wherein the primary recipient comprises a first tier recipient, said first tier recipient receiving the electronic communication from an originator of the electronic communication.
8. The computer-implemented method of claim 1 , wherein the primary recipient comprises an N tier recipient, wherein N is greater than 1, wherein said N tier recipient receives the correction notice from an N−1 tier recipient, and wherein the providing comprises providing by the N tier recipient a correction notice to an N+1 tier recipient, wherein the N+1 tier recipient is one recipient of the at least one secondary recipient to which the N tier recipient propagated the electronic communication.
9. A system of facilitating correction of electronic communications, said system comprising:
at least one communications unit to perform:
receiving, by one or more primary recipients, an electronic communication sent from a sender of the electronic communication, the one or more primary recipients being other than the sender of the electronic communication, and the electronic communication having an incorrect identity associated therewith;
propagating, by a primary recipient of the one or more primary recipients, the received electronic communication to at least one secondary recipient, the at least one secondary recipient being other than the one or more primary recipients and other than the sender of the electronic communication;
receiving, by the primary recipient, a correction notice, the correction notice comprising a corrected identity for the incorrect identity associated with the electronic communication;
automatically processing the correction notice by the primary recipient, wherein the automatically processing comprises automatically determining by the primary recipient that the electronic communication was previously propagated by the primary recipient to the at least one secondary recipient; and
automatically providing, by the primary recipient to the at least one secondary recipient, the corrected identity for the incorrect identity.
10. The system of claim 9 , wherein the providing comprises sending a correction notice to the at least one secondary recipient, said correction notice including the corrected identity.
11. The system of claim 9 , wherein the providing comprises:
determining the at least one secondary recipient to be provided the corrected identity, said determining taking into account whether the at least one secondary recipient has already been provided the corrected identity; and
sending a correction notice to the at least one secondary recipient, the correction notice including the corrected identity.
12. The system of claim 9 , wherein the determining that the electronic communication with the incorrect identity was previously propagated and the providing are performed automatically, in response to determining that the identity is incorrect.
13. The system of claim 9 , wherein the primary recipient comprises an N tier recipient, wherein N is greater than 1, wherein said N tier recipient receives the correction notice from an N−1 tier recipient, and wherein the providing comprises providing by the N tier recipient a correction notice to an N+1 tier recipient, wherein the N+1 tier recipient is one recipient of the at least one secondary recipient to which the N tier recipient propagated the electronic communication.
14. An article of manufacture comprising:
at least one non-transitory computer readable medium having computer readable program code logic to facilitate correction of electronic communications, said computer readable program code logic when executing performing the following:
receiving, by one or more primary recipients, an electronic communication sent from a sender of the electronic communication, the one or more primary recipients being other than the sender of the electronic communication, and the electronic communication having an incorrect identity associated therewith;
propagating, by a primary recipient of the one or more primary recipients, the received electronic communication to at least one secondary recipient, the at least one secondary recipient being other than the one or more primary recipients and other than the sender of the electronic communication;
receiving, by the primary recipient, a correction notice, the correction notice comprising a corrected identity for the incorrect identity associated with the electronic communication;
automatically processing the correction notice by the primary recipient, wherein the automatically processing comprises automatically determining by the primary recipient that the electronic communication was previously propagated by the primary recipient to the at least one secondary recipient; and
automatically providing, by the primary recipient to the at least one secondary recipient, the corrected identity for the incorrect identity.
15. The article of manufacture of claim 14 , wherein the providing comprises sending a correction notice to the at least one secondary recipient, the correction notice including the corrected identity.
16. The article of manufacture of claim 14 , wherein the providing comprise:
determining the at least one secondary recipient to be provided the corrected identity, said determining taking into account whether the at least one secondary recipient has already been provided the corrected identity; and
sending a correction notice to the at least one secondary recipient, the correction notice including the corrected identity.
17. The article of manufacture of claim 14 , wherein the determining that the electronic communication with the incorrect identity was previously propagated and the providing are performed automatically, in response to determining that the identity is incorrect.
18. The article of manufacture of claim 14 , wherein the primary recipient comprises an N tier recipient, wherein N is greater than 1, wherein said N tier recipient receives the correction notice from an N−1 tier recipient, and wherein the providing comprises providing by the N tier recipient a correction notice to an N+1 tier recipient, wherein the N+1 tier recipient is one recipient of the at least one secondary recipient to which the N tier recipient propagated the electronic communication.