Video greetings for voicemail systems
View Patent ↗A method for operating a voicemail system can include receiving a call at the voicemail system, wherein the call originates from a calling party device, determining if the calling party device is compatible with a video greeting feature, sending a video greeting to the called party device if it is determined that the calling party device is compatible with the video greeting feature, and recording a voicemail message received in response to the video greeting being played on the called party device. Another method can include sending a video greeting identifier to the called party device, the video greeting identifier being used to identify a video greeting stored on the calling party device. Methods for operating a mobile device and a voicemail system are also disclosed.
1. A method for operating a voicemail system, the method comprising:
receiving a call at the voicemail system from a calling party device associated with a calling party;
determining if a video greeting, to be played to the calling party in solicitation of a voice message from the calling party, is stored on the calling party device, wherein the video greeting is associated with a called party device;
sending a video greeting identifier to the calling party device, the video greeting identifier being associated with a called party and used to identify the video greeting stored on the calling party device to cause the calling party device to play the video greeting to the calling party in solicitation of a voice message from the calling party; and
recording a voicemail message from the calling party.
2. The method of claim 1 , wherein recording the voicemail message comprises recording the voicemail message having been received in response to the video greeting being played on the calling party device.
3. The method of claim 1 , further comprising determining if a video greeting feature is enabled for a voicemail account associated with the called party.
4. The method of claim 1 , wherein determining if the video greeting is stored on the calling party device comprises determining if the video greeting is available based upon video greeting information comprising an MSISDN of the calling party and an indication as to whether the video greeting has been saved on the calling party device.
5. The method of claim 4 , wherein the video greeting information is retrieved from at least one of the voicemail system, a subscriber database, a database, a server, and a network entity.
6. The method of claim 1 , wherein determining if the video greeting is stored on the calling party device comprises querying the calling party device to determine if the video greeting is available.
7. The method of claim 1 , further comprising:
determining whether the calling party device is compatible with a video greeting feature; and
in response to determining that the calling party device is not compatible with the video greeting feature, playing, by the voicemail system, an audio greeting.
8. The method of claim 7 , wherein the voicemail system records a voicemail message received in response to the audio greeting.
9. The method of claim 1 , further comprising if the video greeting is not stored on the calling party device, sending, via the voicemail system, the video greeting to the calling party device.
10. A method for operating a mobile device, the method comprising:
receiving, at a calling party device associated with a calling party, a video greeting identifier, wherein the video greeting identifier corresponds to a called party;
retrieving, at the calling party device from within the calling party device in a retrieval act using the video greeting identifier, a pre-stored video greeting, the pre-stored video greeting to be played to the calling party in solicitation of a voice message from the calling party, wherein the pre-stored video greeting is associated with a called party device; and
following the retrieval act, providing the video greeting to the calling party.
11. A non-transitory computer-readable storage medium, for use in a voicemail system, comprising instructions executable by a processor to cause the processor to perform operations comprising:
receiving a call at the voicemail system from a calling party device associated with a calling party;
determining if a video greeting to be played to the calling party in solicitation of a voice message from the calling party, is stored on the calling party device, wherein the video greeting is associated with a called party device;
sending a video greeting identifier to the calling party device, the video greeting identifier being used to identify the video greeting stored on the calling party device to cause the calling party device to play the video greeting to the calling party in solicitation of a voice message from the calling party; and
recording a voicemail message from the calling party.