IP Library Granted Patent US 9,092,434
Granted Patent B2
US 9,092,434 · App. 12/181,992 · Granted Jul 28, 2015

Systems and methods for tagging emails by discussions

Inventors: Mohan Kumar (San Jose, CA); Gary Lehrman (Cupertino, CA); Hari Krishna Dara (Mountain House, CA)
Assignee: Symantec Corporation
G06F17/30038G06F17/30873
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Quick Facts
Patent No.
US 9,092,434
App. No.
12/181,992
Granted
Jul 28, 2015
Kind
B2
Abstract

Systems and Methods are disclosed that provide for organizing a first plurality of email documents into a plurality of document groups, reviewing a document group from the plurality of document groups, and associating review content with the document group. Review content may then be propagated to one or more email documents associated with the document group to produce a second plurality of email documents. One or more email documents may be annotated in accordance with the review content. Depending on the embodiment, review content may include text, graphics, audio, tag, and multimedia information. Produced documents can be searched and browsed in accordance with information in the review content. Email documents can be grouped by information in meta information and/or header information associated with the email documents into various groups, including threads or conversations.

Claims (56)

1. A method for processing and producing email documents, the method comprising:

receiving, by a processor, information organizing a first plurality of email documents into a plurality of document groups;

generating, by the processor, a graphical user interface for reviewing a document group from the plurality of document groups, the document group including a second plurality of email documents from the first plurality of email documents that are organized into the document group, wherein the second plurality of email documents represent an email thread, and wherein the graphical user interface comprises a first section displaying the document group and a second section to receive a plurality of review content to associate with each of the second plurality of email documents or to associate with each of the email documents of other document groups from the plurality of document groups based on a selection from the second section of the graphical user interface;

receiving, by the processor, the plurality of review content comprising one or more annotations provided by a user of the graphical user interface that are applicable to the document group;

associating, by the processor, the plurality of review content with the document group;

for each review content of the plurality of review content:

determining, by the processor, a propagation for the review content to the second plurality of emails, and

propagating, by the processor, the review content to the second plurality of email documents based on the determined propagation for the review content, wherein the review content is propagated to each email document in the second plurality of email documents, or the review content is propagated to a subset of email documents in the second plurality of email documents, and wherein one or more of the email documents of the second plurality of email documents comprises at least one multiply annotated email document that is associated with the plurality of the review content and is annotated based on an aggregation of the plurality of review content; and

producing, by the processor, a third plurality of email documents from the first plurality of email documents in response to one or more queries related to the one or more annotations in the review content that has been propagated, the third plurality of email documents including at least one email document from the second plurality of email documents in the document group.

2. The method of claim 1 further comprising annotating each of the second plurality of email documents within a visual representation of the email document in accordance with the review content.

3. The method of claim 1 wherein receiving the review content comprising the one or more annotations provided by the user of the graphical user interface that are applicable to the document group includes receiving a set of one or more comments from the user.

4. The method of claim 1 wherein receiving the review content comprising the one or more annotations provided by the user of the graphical user interface that are applicable to the document group includes receiving image information.

5. The method of claim 1 wherein receiving the review content comprising the one or more annotations provided by the user of the graphical user interface that are applicable to the document group includes receiving graphics information.

6. The method of claim 1 wherein receiving the review content comprising the one or more annotations provided by the user of the graphical user interface that are applicable to the document group includes receiving audio information.

7. The method of claim 1 wherein receiving the review content comprising the one or more annotations provided by the user of the graphical user interface that are applicable to the document group includes receiving multimedia information.

8. The method of claim 1 wherein receiving the review content comprising the one or more annotations provided by the user of the graphical user interface that are applicable to the document group includes receiving tag information.

9. The method of claim 1 further comprising organizing the second plurality of email documents such that the second plurality of email documents are searchable in accordance with the information in the review content.

10. The method of claim 1 further comprising organizing the second plurality of email documents such that the second plurality of email documents are browsable via one or more graphical user interfaces in accordance with the information in the review content.

11. The method of claim 1 wherein receiving the review content comprising the one or more annotations provided by the user of the graphical user interface that are applicable to the document group includes receiving redacting information.

12. The method of claim 11 further comprising redacting one or more portions of each of the second plurality of email documents in accordance with the redacting information.

13. The method of claim 1 wherein receiving the information organizing the first plurality of email documents into the plurality of document groups includes organizing the first plurality of email documents in accordance with meta information associated with the first plurality of email documents.

14. The method of claim 1 wherein receiving the information organizing the first plurality of email documents into the plurality of document groups includes organizing the first plurality of email documents in accordance with header information associated with the first plurality of email documents.

15. The method of claim 1 wherein receiving the information organizing the first plurality of email documents into the plurality of document groups includes organizing the first plurality of email documents in accordance with date information associated with the first plurality of email documents.

16. The method of claim 1 wherein receiving the information organizing the first plurality of email documents into the plurality of document groups includes organizing the first plurality of email documents in accordance with sender information associated with the first plurality of email documents.

17. The method of claim 1 wherein receiving the information organizing the first plurality of email documents into the plurality of document groups includes organizing the first plurality of email documents in accordance with receiver information associated with the first plurality of email documents.

18. The method of claim 1 wherein receiving the information organizing the first plurality of email documents into the plurality of document groups includes organizing the first plurality of email documents into a plurality of email threads.

19. The method of claim 1 wherein generating the graphical user interface configured for review of the document group includes generating information configured for reviewing each of the second plurality of email documents associated with the document group.

20. The method of claim 1 wherein generating the graphical user interface configured for review of the document group includes generating information configured for reviewing a subset of the one or more email documents associated with the document group.

21. A system for processing and producing email documents, the system comprising:

a processor; and

a memory configured to store processor-executable instructions that configure the processor to:

receive information organizing the first plurality of email documents into a plurality of document groups;

generate a graphical user interface configured for reviewing a document group from the plurality of document groups, the document group including a second plurality of email documents from the first plurality of email documents that are organized into the document group, wherein the second plurality of email documents represent an email thread, and wherein the graphical user interface comprises a first section displaying the document group and a second section to receive a plurality of review content to associate with each of the second plurality of email documents or to associate with each of the email documents of other document groups from the plurality of document groups based on a selection from the second section of the graphical user interface;

receive the plurality of review content comprising one or more annotations provided by a user of the graphical user interface that are applicable to the document group;

associate the plurality of review with the document group;

for each review content of the plurality of review content:

determine a propagation for the review content to the second plurality of emails, and

propagate the review content to the second plurality of email documents based on the determined propagation for the review content, wherein the review content is propagated to each email document in the second plurality of email documents, or the review content is propagated to a subset of email documents in the second plurality of email documents, and wherein one or more of the email documents of the second plurality of email documents comprises at least one multiply annotated email document that is associated with the plurality of the review content and is annotated based on an aggregation of the plurality of review content; and

produce a third plurality of email documents from the first plurality of email documents in response to one or more queries related to the one or more annotations in the review content that has been propagated, the third plurality of email documents including at least one email document from the second plurality of email documents in the document group.

22. The system of claim 21 wherein the processor is further configured to annotate each of the second plurality of email documents within a visual representation of the email document in accordance with the review content.

23. The system of claim 21 wherein the processor is further configured to organize the second plurality of email documents in accordance with the review content.

24. The system of claim 21 wherein the processor is further configured to render the second plurality of email documents searchable in accordance with the information in the review content.

25. The system of claim 21 wherein the processor is further configured to render the second plurality of email documents browsable via one or more graphical user interfaces in accordance with the information in the review content.

26. A non-transitory computer-readable storage medium storing a plurality of instructions for controlling a data processor to process and produce email documents, the non-transitory computer-readable medium comprising instructions for:

organizing a first plurality of email documents into a plurality of document groups;

generating a graphical user interface configured for reviewing a document group from the plurality of document groups, the document group including a second plurality of email documents from the first plurality of documents that are organized into the document group, wherein the second plurality of email documents represent an email thread, and wherein the graphical user interface comprises a first section displaying the document group and a second section to receive a plurality of review content to associate with each of the second plurality of email documents or to associate with each of the email documents of other document groups from the plurality of document groups based on a selection from the second section of the graphical user interface;

receiving the plurality of review content comprising one or more annotations provided by a user of the graphical user interface that are applicable to the document group;

associating each review content of the plurality of review content with the document group;

for each review content of the plurality of review content:

determining a propagation for the review content the second plurality of emails, and

propagating the review content to the second plurality of email documents based on the determined propagation for the review content, wherein the review content is propagated to each email document in the second plurality of email documents, or the review content is propagated to a subset of email documents in the second plurality of email documents, and wherein one or more of the email documents of the second plurality of email documents comprises at least one multiply annotated email document that is associated with the plurality of the review content and is annotated based on an aggregation of the plurality of review content; and

producing a third plurality of email documents from the first plurality of email documents in response to one or more queries related to the one or more annotations in the review content that has been propagated, the third plurality of email documents including at least one email document from the second plurality of email documents in the document group.

27. The non-transitory computer-readable storage medium of claim 26 further comprising instructions for annotating each of the second plurality of email documents within a visual representation of the email document, each of the second plurality of email documents annotated in accordance with the review content.

28. The non-transitory computer-readable storage medium of claim 26 further comprising instructions for organizing the second plurality of email documents in accordance with the review content.

29. The non-transitory computer-readable storage medium of claim 26 further comprising instructions for rendering the second plurality of email documents searchable in accordance with information in the review content.

30. The non-transitory computer-readable storage medium of claim 26 further comprising instructions for rending the second plurality of email documents browsable in accordance with information in the review content.

Assignments (17)
SECURITY INTEREST Recorded Dec 12, 2025
From: ARCTERA US LLC
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 073951/0470 →
TERMINATION AND RELEASE OF PATENT SECURITY AGREEMENT AT R/F 070530/0497 Recorded Dec 1, 2025
From: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
To: ARCTERA US LLC
Reel/Frame 073833/0730 →
TERMINATION AND RELEASE OF PATENT SECURITY AGREEMENT AT R/F 069585/0150 Recorded Dec 1, 2025
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
To: ARCTERA US LLC
Reel/Frame 073833/0848 →
RELEASE OF SECURITY INTEREST Recorded Dec 16, 2024
From: ACQUIOM AGENCY SERVICES LLC, AS COLLATERAL AGENT
To: VERITAS TECHNOLOGIES LLC (F/K/A VERITAS US IP HOLDINGS LLC)
Reel/Frame 069712/0090 →
RELEASE OF SECURITY INTEREST Recorded Dec 13, 2024
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: VERITAS TECHNOLOGIES LLC
Reel/Frame 069634/0584 →
SECURITY INTEREST Recorded Dec 10, 2024
From: ARCTERA US LLC
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 069563/0243 →
PATENT SECURITY AGREEMENT Recorded Dec 10, 2024
From: ARCTERA US LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 069585/0150 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 9, 2024
From: VERITAS TECHNOLOGIES LLC
To: ARCTERA US LLC
Reel/Frame 069548/0468 →
ASSIGNMENT OF SECURITY INTEREST IN PATENT COLLATERAL Recorded Nov 25, 2024
From: BANK OF AMERICA, N.A., AS ASSIGNOR
To: ACQUIOM AGENCY SERVICES LLC, AS ASSIGNEE
Reel/Frame 069440/0084 →
TERMINATION AND RELEASE OF SECURITY IN PATENTS AT R/F 037891/0726 Recorded Nov 30, 2020
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
To: VERITAS US IP HOLDINGS, LLC
Reel/Frame 054535/0814 →
SECURITY INTEREST Recorded Aug 20, 2020
From: VERITAS TECHNOLOGIES LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
Reel/Frame 054370/0134 →
MERGER Recorded Apr 18, 2016
From: VERITAS US IP HOLDINGS LLC
To: VERITAS TECHNOLOGIES LLC
Reel/Frame 038483/0203 →
SECURITY INTEREST Recorded Feb 23, 2016
From: VERITAS US IP HOLDINGS LLC
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 037891/0001 →
SECURITY INTEREST Recorded Feb 23, 2016
From: VERITAS US IP HOLDINGS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 037891/0726 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 4, 2016
From: SYMANTEC CORPORATION
To: VERITAS US IP HOLDINGS LLC
Reel/Frame 037693/0158 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 7, 2014
From: CLEARWELL SYSTEMS INC.
To: SYMANTEC CORPORATION
Reel/Frame 032381/0682 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 19, 2012
From: KUMAR, MOHAN; LEHRMAN, GARY; DARA, HARI KRISHNA
To: CLEARWELL SYSTEMS, INC.
Reel/Frame 027561/0485 →
Continuity (1)
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