Machine-implemented system and method for providing timed targeted promotional offers to individual payment account users with feedback
View Patent ↗A machine-implemented method includes determining when a particular promotional offer which is associated with a payment account of a particular consumer should be released to the particular consumer, and then transmitting a first message indicating the particular promotional offer to a device of the particular consumer. The first message indicates the merchant and the terms of the offer, which may include a specific time period during which the offer is valid. The method further includes detecting that the particular consumer has accepted the offer and, in response, automatically transmitting a second message to trigger a transfer of funds to an account of the consumer. The method can further include, in response to detecting that the consumer has accepted the offer, automatically and immediately transmitting a message to the consumer to confirm the transfer of funds to the account of the consumer, so as to provide feedback to the consumer.
1. A method comprising:
determining in a computer system when a promotional offer which is associated with a credit/debit card account of a particular consumer should be released to the particular consumer;
in response to a determination in the computer system that the promotional offer should be released to the particular consumer,
storing a rule representing the promotional offer in a rules database, the rule specifying the particular consumer, a merchant to which the promotional offer applies and a time frame during which the promotional offer is valid, and
causing an alert indicating the promotional offer to be delivered to a mobile device of the particular consumer via a cellular communications network, the alert indicating the merchant to which the promotional offer applies and the time frame during which the promotional offer is valid;
receiving, at the computer system, information representing a plurality of consumer credit/debit transactions;
comparing, in the computer system, information representing each of the consumer credit/debit transactions to the rules database to determine if there is a match between any of the consumer credit/debit transactions and a rule representing a promotional offer in the rules database;
in response to identifying a match between one of the consumer credit/debit transactions and a rule representing a promotional offer in the rules database, automatically transmitting a first message to a financial institution to cause a transfer of funds to the credit/debit card account of the particular consumer; and
in response to identifying the match between the one of the consumer credit/debit transactions and the rule representing the promotional offer in the rules database, immediately transmitting a second message to the mobile device of the particular consumer via a cellular communications network to notify the particular consumer of the transfer of funds.
2. A method as recited in claim 1 , wherein said determining when the promotional offer should be released to the particular consumer is based on a behavior of the particular consumer.
3. A method as recited in claim 1 , wherein the information representing the plurality of consumer credit/debit transactions comprises a real-time stream of information representing consumer credit/debit transactions.
4. A method as recited in claim 1 , wherein receiving the information representing the plurality of consumer credit/debit transactions comprises receiving the information representing the plurality of consumer credit/debit transactions from a credit/debit card processor.
5. A processing system comprising:
a processor;
a rules database, operatively coupled to the processor, to store a plurality of rules representing a plurality of promotional offers made to different consumers;
an offer release module to determine when a particular promotional offer which is associated with a payment account of a particular consumer should be released to the particular consumer and to cause a rule representing the particular promotional offer to be stored in the rules database when the particular promotional offer is released to the particular consumer;
a message delivery module to cause a first message indicating the particular promotional offer to be delivered to a mobile device of the particular consumer via a cellular communications network; and
an event engine to compare information representing a plurality of consumer payment transactions to the rules database to determine if there is a match between any of the plurality of consumer payment transactions and a rule in the rules database, and in response to identifying said match, to trigger a second message for causing a transfer of funds to the payment account of the particular consumer and a third message for notifying the particular consumer of the transfer of funds.
6. A processing system as recited in claim 5 , wherein the rule specifies the particular consumer, a merchant to which the promotional offer applies and a time frame during which the promotional offer is valid.
7. A processing system as recited in claim 5 , wherein the first message indicates a merchant to which the promotional offer applies and a time frame during which the promotional offer is valid.
8. A processing system as recited in claim 5 , wherein the event engine further triggers a third message in response to identifying a match between one of the consumer payment transactions and a rule in the rules database, the third message being destined for the particular consumer and confirming the transfer of funds to the payment account of the particular consumer.
9. A processing system as recited in claim 5 , wherein the offer release module determines when the promotional offer should be released to the particular consumer based on a behavior of the particular consumer.
10. A processing system as recited in claim 5 , wherein the information representing the plurality of consumer payment transactions comprises a real-time stream of information representing consumer credit/debit transactions.
11. A processing system as recited in claim 5 , wherein the plurality of payment transactions are credit/debit transactions.
12. A processing system as recited in claim 11 , wherein the information representing a plurality of consumer credit/debit transactions is received by the processing system from a credit/debit card processor.
13. A processing system as recited in claim 5 , wherein the third message is sent to the mobile device of the particular consumer.
14. A processing system comprising:
a processor;
a network communicate device through which to communicate data with a remote system via a network; and
a machine readable storage medium storing instructions which, when executed by the processor, cause the processing system to perform a process that includes:
determining a time at which a promotional offer associated with a credit/debit card account of a particular consumer should be released to the particular consumer, wherein the determined time at which the promotional offer should be released to the particular consumer is not dependent upon a present location of the particular consumer;
in response to a determination that the promotional offer should be released to the particular consumer,
storing a rule representing the promotional offer in a rules database, the rule specifying the particular consumer, a merchant to which the promotional offer applies and a time frame during which the promotional offer is valid, and
causing an alert indicating the promotional offer to be delivered to a mobile device of the particular consumer via a cellular communications network, the alert indicating the merchant to which the promotional offer applies and the time frame during which the promotional offer is valid;
receiving information representing a plurality of consumer credit/debit transactions;
detecting that the particular consumer has accepted the promotional offer, by comparing information representing each of the plurality of consumer credit/debit transactions to the rules database to detect a match between any of the consumer credit/debit transactions and the rule representing the promotional offer in the rules database;
in response to detecting that the particular consumer has accepted the promotional offer, causing a first message to be transmitted automatically to a financial institution to cause a transfer of funds to the credit/debit card account of the particular consumer; and
in response to detecting that the particular consumer has accepted the promotional offer, immediately causing a second message to be transmitted to a personal mobile device of the particular consumer via the cellular communications network to notify the particular consumer of the transfer of funds.
15. A processing system as recited in claim 14 , wherein said determining when the promotional offer should be released to the particular consumer is based on past behavior of the particular consumer.
16. A processing system as recited in claim 14 , wherein the information representing the plurality of consumer credit/debit transactions comprises a real-time stream of information representing consumer credit/debit transactions.
17. A processing system as recited in claim 14 , wherein receiving the information representing the plurality of consumer credit/debit transactions comprises receiving the information representing the plurality of consumer credit/debit transactions from a credit/debit card processor.
18. A processing system as recited in claim 14 , wherein said process further comprises using an auction process to determine which promotional offer should be released to the particular consumer at a particular time.
19. A method as recited in claim 1 , wherein a determined time at which the promotional offer should be released to the particular consumer is not dependent upon a present location of the particular consumer.
20. A method as recited in claim 1 , further comprising using an auction process to determine which promotional offer should be released to the particular consumer at a particular time.
21. A processing system as recited in claim 5 , wherein a determined time at which the promotional offer should be released to the particular consumer is not dependent upon a present location of the particular consumer.
22. A processing system as recited in claim 5 , wherein an auction process is used to determine which promotional offer should be released to the particular consumer at a particular time.