IP Library Patent Application 12275502
Patent Application Utility
App. No. 12/275,502 · Confirmation No. 2193

ABILITY TO CREATE A PREFERRED PROFILE FOR THE AGENT IN A CUSTOMER INTERACTION EXPERIENCE

Abandoned -- Failure to Respond to an Office Action View Publication ↗
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Code Description Pages PDF
2014-02-07 ABN Abandonment 2 View
2013-07-31 CTFR Final Rejection 32 View
2013-07-31 SRFW Search information including classification, databases and other search related notes 1 View
2013-07-31 SRNT Examiner's search strategy and results 7 View
2013-02-25 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2013-02-25 CLM Claims 6 View
2013-02-25 REM Applicant Arguments/Remarks Made in an Amendment 9 View
2013-02-25 N417 Electronic Filing System Acknowledgment Receipt 2 View
2013-02-25 WFEE Fee Worksheet (SB06) 1 View
2012-12-12 CTNF Non-Final Rejection 21 View
2012-12-12 892 List of references cited by examiner 1 View
2012-12-12 SRFW Search information including classification, databases and other search related notes 1 View
2012-12-12 SRNT Examiner's search strategy and results 6 View
2012-06-22 RCEX Request for Continued Examination (RCE) 3 View
2012-06-22 WFEE Fee Worksheet (SB06) 2 View
2012-06-22 N417 Electronic Filing System Acknowledgment Receipt 2 View
2012-06-22 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2012-06-22 CLM Claims 6 View
2012-06-22 REM Applicant Arguments/Remarks Made in an Amendment 14 View
2012-06-22 WFEE Fee Worksheet (SB06) 1 View
2012-03-23 CTFR Final Rejection 17 View
2012-03-23 892 List of references cited by examiner 1 View
2012-03-23 SRFW Search information including classification, databases and other search related notes 1 View
2012-03-23 SRNT Examiner's search strategy and results 5 View
2011-10-25 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2011-10-25 CLM Claims 6 View
2011-10-25 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2011-10-25 N417 Electronic Filing System Acknowledgment Receipt 2 View
2011-10-25 WFEE Fee Worksheet (SB06) 1 View
2011-08-04 CTNF Non-Final Rejection 16 View
2011-08-04 892 List of references cited by examiner 1 View
2011-08-04 SRFW Search information including classification, databases and other search related notes 1 View
2011-08-04 1449 List of References cited by applicant and considered by examiner 2 View
2011-08-04 SRNT Examiner's search strategy and results 3 View
2011-08-04 BIB Bibliographic Data Sheet 1 View
2010-05-27 NTC.PUB Notice of Publication 1 View
2010-03-22 IDS Information Disclosure Statement (IDS) Form (SB08) 2 View
2010-03-22 TRAN.LET Transmittal Letter 2 View
2010-03-22 N417 Electronic Filing System Acknowledgment Receipt 3 View
2010-03-22 FOR Foreign Reference 32 View
2010-03-22 FOR Foreign Reference 46 View
2010-03-22 FOR Foreign Reference 25 View
2010-03-22 371P Documents submitted with 371 (National Stage) Applications 10 View
2008-12-10 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2008-12-10 APP.FILE.REC Filing Receipt 3 View
2008-11-21 PA.. Power of Attorney 4 View
2008-11-21 SPEC Specification 16 View
2008-11-21 CLM Claims 4 View
2008-11-21 ABST Abstract 1 View
2008-11-21 ADS Application Data Sheet 5 View
2008-11-21 WFEE Fee Worksheet (SB06) 2 View
2008-11-21 N417 Electronic Filing System Acknowledgment Receipt 3 View
2008-11-21 OATH Oath or Declaration filed 3 View
2008-11-21 DRW Drawings-only black and white line drawings 6 View
2008-11-21 WFEE Fee Worksheet (SB06) 1 View
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Quick Facts
App. No.
12/275,502
Filed
2008-11-21
Pub. No.
US20100131876A1
Art Unit
2175