Reporting to a website owner one or more appearances of a specified word in one or more page-specific open-ended comments concerning one or more particular web pages of a website

1. A system for reporting to a website owner one or more appearances of a specified word in one or more page-specific open-ended comments concerning one or more particular web pages of a website, the system comprising one or more components collectively operable to:

receive one or more page-specific open-ended comments concerning one or more particular web pages of a website from users that have accessed the particular web pages;

identify, in the one or more page-specific open-ended comments concerning the one or more particular web pages of the website, each appearance of the specified word;

generate a report reflecting the identified appearances of the specified word in the one or more page-specific open-ended comments concerning the one or more particular web pages of the website;

wherein the components are operable to receive page-specific subjective ratings from the users, each page-specific subjective rating concerning one of the particular web pages as a whole and being associated with one or more page-specific open-ended comments concerning the particular web page;

the report reflects the page-specific subjective ratings that are associated with the page-specific open-ended comments concerning the one or more particular web pages of the website in which one or more appearances of the specified word are identified.

2. The system of claim 1 , wherein the users have been required to provide the page-specific subjective ratings concerning the particular web page as a whole to provide the associated page-specific open-ended comments concerning the particular web page.

3. The system of claim 2 , wherein the report reflects an average of the page-specific subjective ratings that are associated with the one or more page-specific open-ended comments concerning the one or more particular web pages of the website in which one or more appearances of the specified word are identified.

4. The system of claim 1 , wherein:

the components are operable to count a number of identified appearances of the specified word in the one or more page-specific open-ended comments concerning the one or more particular web pages of the website; and

the report indicates the count of the number of identified appearances of the specified word in the one or more page-specific open-ended comments concerning the one or more particular web pages of the website.

5. The system of claim 1 , wherein the report reflects each comment in which one or more appearances of the specified word are identified.

6. The system of claim 1 , wherein the one or more particular web pages of the website comprise all the web pages of the website.

7. A method, by one or more computing systems, for reporting to a website owner one or more appearances of a specified word in one or more page-specific open-ended comments concerning one or more particular web pages of a website, the method comprising:

receiving one or more page-specific open-ended comments concerning one or more particular web pages of a website from users that have accessed the particular web pages;

identifying, in the one or more page-specific open-ended comments concerning the one or more particular web pages of the website, each appearance of the specified word;

generating a report reflecting the identified appearances of the specified word in the one or more page-specific open-ended comments concerning the one or more particular web pages of the website;

receiving page-specific subjective ratings from the users, each page-specific subjective rating concerning one of the particular web pages as a whole and being associated with one or more page-specific open-ended comments concerning the particular web page; and wherein

the report reflects the page-specific subjective ratings that are associated with the page-specific open-ended comments concerning the one or more particular web pages of the website in which one or more appearances of the specified word are identified.

8. The method of claim 7 , wherein the users have been required to provide the page-specific subjective ratings concerning the particular web page as a whole to provide the associated page-specific open-ended comments concerning the particular web page.

9. The method of claim 8 , wherein the report reflects an average of the page-specific subjective ratings that are associated with the one or more page-specific open-ended comments concerning the one or more particular web pages of the website in which one or more appearances of the specified word are identified.

10. The method of claim 7 , further comprising:

counting a number of identified appearances of the specified word in the one or more page-specific open-ended comments concerning the one or more particular web pages of the website; and wherein

the report indicates the count of the number of identified appearances of the specified word in the one or more page-specific open-ended comments concerning the one or more particular web pages of the website.

11. The method of claim 7 , wherein the report reflects each comment in which one or more appearances of the specified word are identified.

12. The method of claim 7 , wherein the one or more particular web pages of the website comprise all the web pages of the website.