IP Library Granted Patent US 8,428,960
Granted Patent B2
US 8,428,960 · App. 12/334,046 · Granted Apr 23, 2013

Methods, apparatus and computer program products for processing claims

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Quick Facts
Patent No.
US 8,428,960
App. No.
12/334,046
Granted
Apr 23, 2013
Kind
B2
Abstract

A method, apparatus and computer program product are provided for processing of an original batch of documents in which any document of the original batch that fails to comply with the predefined specification is identified to be a non-compliant document. At least one non-compliant batch is then formed that contains the non-compliant documents. The non-compliant batch is distinct from at least one compliant batch that contains any documents that do comply with the predefined specification. At least one of the non-compliant and compliant batches advantageously includes a plurality of documents. The complaint batch(es) may then be forwarded for further processing without awaiting rework of the non-complaint documents included in the non-compliant batch(es).

Claims (42)

1. In a health care claims processing system including at least one processing element configured to execute instructions, thereby forming a machine configured to perform a method of processing an original batch comprising a plurality of health care claims, the method comprising:

receiving the plurality of health care claims packaged in at least one envelope and including information regarding a submitter and a payor;

validating the information regarding the submitter and the payor and generating an error message if the information is invalid;

if the information regarding the submitter and the payor is valid, analyzing the at least one envelope and the plurality of health care claims for compliance with a predefined specification;

if non-compliance is identified, determining if information associated with one of a provider or a subscriber is errant and then removing the health care claims relating to any provider or subscriber for which the associated information is determined to be errant; and

if non-compliance is identified and the information associated with one of a provider or a subscriber is not errant, then processing the plurality of health care claims by:

separating the plurality of health care claims into a plurality of in-process batches without consideration of compliance of the documents of the in-process batches;

following separation of the documents into the plurality of in-process batches, identifying if the documents of the in-process batches are either non-compliant documents that fail to comply with a predefined specification or compliant documents that do comply with the predefined specification;

forming at least one non-compliant batch containing the non-compliant documents and at least one compliant batch containing the compliant documents based upon the identification of the documents as being either compliant or non-compliant; and

providing an output based upon at least one of the non-compliant batch and the compliant batch.

2. A method according to claim 1 wherein providing the output comprises forwarding the at least one compliant batch for further processing including payment.

3. A method according to claim 1 wherein forming the non-compliant and compliant batches comprises associating a cross-reference to the original batch with each of the non-compliant and compliant batches.

4. A method according to claim 1 further comprising, prior to analyzing the at least one envelope and the plurality of health care claims for compliance with a predefined specification, analyzing at least one of an ISA/IEA envelope or a GS/GE envelope for compliance with predefined specifications and rejecting the original batch if the at least one of an ISA/IEA envelope or a GS/GE envelope is non-compliant.

5. A method according to claim 4 wherein analyzing the at least one envelope and the plurality of health care claims for compliance with a predefined specification comprises analyzing an ST/SE envelope and the plurality of health care claims for compliance with the predefined specification.

6. An apparatus for processing an original batch comprising a plurality of health care claims, the apparatus comprising a processing element configured to:

receive the plurality of health care claims packaged in at least one envelope and including information regarding a submitter and a payor;

validate the information regarding the submitter and the payor and generate an error message if the information is invalid;

if the information regarding the submitter and the payor is valid, analyze the at least one envelope and the plurality of health care claims for compliance with a predefined specification;

if non-compliance is identified, determine if information associated with one of a provider or a subscriber is errant and then remove the health care claims relating to any provider or subscriber for which the associated information is determined to be errant; and

if non-compliance is identified and the information associated with one of a provider or a subscriber is not errant, then process the plurality of health care claims by:

separating the plurality of health care claims into a plurality of in-process batches without consideration of compliance of the documents of the in-process batches;

following separation of the documents into the plurality of in-process batches, identifying if the documents of the in-process batches are either non-compliant documents that fail to comply with a predefined specification or compliant documents that do comply with the predefined specification;

forming at least one non-compliant batch containing the non-compliant documents and at least one compliant batch containing the compliant documents based upon the identification of the documents as being either compliant or non-compliant; and

providing an output based upon at least one of the non-compliant batch and the compliant batch.

7. An apparatus according to claim 6 wherein the processing element is configured to provide the output by forwarding the at least one compliant batch for further processing including payment.

8. An apparatus according to claim 6 wherein the processing element is configured to form the non-compliant and compliant batches by associating a cross-reference to the original batch with each of the non-compliant and compliant batches.

9. An apparatus according to claim 6 wherein the processing element is further configured to analyze, prior to analyzing the at least one envelope and the plurality of health care claims for compliance with a predefined specification, at least one of an ISA/IEA envelope or a GS/GE envelope for compliance with predefined specifications and to reject the original batch if the at least one of an ISA/IEA envelope or a GS/GE envelope is non-compliant.

10. An apparatus according to claim 9 wherein the processing element is configured to analyze the at least one envelope and the plurality of health care claims for compliance with a predefined specification by analyzing an ST/SE envelope and the plurality of health care claims for compliance with the predefined specification.

11. A computer program product for processing an original batch comprising a plurality of health care claims, the computer program product comprising at least one computer-readable storage medium having computer-readable program code portions stored therein, the computer-readable program code portions comprising:

a first executable portion for receiving the plurality of health care claims packaged in at least one envelope and including information regarding a submitter and a payor;

a second executable portion for validating the information regarding the submitter and the payor and generating an error message if the information is invalid;

if the information regarding the submitter and the payor is valid, a third executable portion for analyzing the at least one envelope and the plurality of health care claims for compliance with a predefined specification;

if non-compliance is identified, a fourth executable portion for determining if information associated with one of a provider or a subscriber is errant and then removing the health care claims relating to any provider or subscriber for which the associated information is determined to be errant; and

if non-compliance is identified and the information associated with one of a provider or a subscriber is not errant, a fifth executable portion for then processing the plurality of health care claims by:

separating the plurality of health care claims into a plurality of in-process batches without consideration of compliance of the documents of the in-process batches;

following separation of the documents into the plurality of in-process batches, identifying if the documents of the in-process batches are either non-compliant documents that fail to comply with a predefined specification or compliant documents that do comply with the predefined specification;

forming at least one non-compliant batch containing the non-compliant documents and at least one compliant batch containing the compliant documents based upon the identification of the documents as being either compliant or non-compliant; and

providing an output based upon at least one of the non-compliant batch and the compliant batch.

12. A computer program product according to claim 11 wherein the fifth executable portion is configured to provide the output by forwarding the at least one compliant batch for further processing including payment.

13. A computer program product according to claim 11 wherein the fifth executable portion is configured to form the non-compliant and compliant batches by associating a cross-reference to the original batch with each of the non-compliant and compliant batches.

14. A computer program product according to claim 11 further comprising a sixth executable portion configured to analyze, prior to analysis of the at least one envelope and the plurality of health care claims for compliance with a predefined specification by the third executable portion, at least one of an ISA/IEA envelope or a GS/GE envelope for compliance with predefined specifications and rejecting the original batch if the at least one of an ISA/IEA envelope or a GS/GE envelope is non-compliant.

15. A computer program product according to claim 14 wherein the third executable portion is configured to analyze the at least one envelope and the plurality of health care claims for compliance with a predefined specification by analyzing an ST/SE envelope and the plurality of health care claims for compliance with the predefined specification.

Assignments (7)
SECURITY INTEREST Recorded Oct 19, 2021
From: CONDUENT BUSINESS SERVICES, LLC
To: U.S. BANK, NATIONAL ASSOCIATION
Reel/Frame 057969/0445 →
SECURITY INTEREST Recorded Oct 19, 2021
From: CONDUENT BUSINESS SERVICES, LLC
To: BANK OF AMERICA, N.A.
Reel/Frame 057970/0001 →
RELEASE OF SECURITY INTEREST Recorded Oct 18, 2021
From: JPMORGAN CHASE BANK, N.A.
To: CONDUENT BUSINESS SERVICES, LLC; CONDUENT STATE & LOCAL SOLUTIONS, INC.; CONDUENT TRANSPORT SOLUTIONS, INC.; ADVECTIS, INC.; CONDUENT COMMERCIAL SOLUTIONS, LLC; CONDUENT BUSINESS SOLUTIONS, LLC; CONDUENT CASUALTY CLAIMS SOLUTIONS, LLC; CONDUENT HEALTH ASSESSMENTS, LLC
Reel/Frame 057969/0180 →
CHANGE OF NAME Recorded May 5, 2017
From: XEROX BUSINESS SERVICES, LLC
To: CONDUENT BUSINESS SERVICES, LLC
Reel/Frame 042416/0827 →
CHANGE OF NAME Recorded May 5, 2017
From: AFFILIATED COMPUTER SERVICES, INC.
To: AFFILIATED COMPUTER SERVICES, LLC
Reel/Frame 042416/0185 →
CHANGE OF NAME Recorded May 5, 2017
From: AFFILIATED COMPUTER SERVICES, LLC
To: XEROX BUSINESS SERVICES, LLC
Reel/Frame 042416/0303 →
SECURITY AGREEMENT Recorded Dec 8, 2016
From: XEROX COMMERCIAL SOLUTIONS, LLC (F/K/A ACS COMMERCIAL SOLUTIONS, INC.); XEROX STATE & LOCAL SOLUTIONS, INC. (F/K/A ACS STATE AND LOCAL SOLUTIONS, INC.); RSA MEDICAL LLC; HEALTHY COMMUNITIES INSTITUTE CORPORATION; STRATACARE, LLC; XEROX HR SOLUTIONS, LLC (F/K/A ACS HR SOLUTIONS, LLC); XEROX TRANSPORT SOLUTIONS, INC. (F/K/A ACS TRANSPORT SOLUTIONS, INC.); BUCK CONSULTANTS, LLC; XEROX BUSINESS SERVICES, LLC (F/K/A AFFILIATED COMPUTER SERVICES, INC.); XEROX MORTGAGE SERVICES, INC. (F/K/A ADVECTIS, INC.)
To: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 040905/0458 →