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App. No. 12/339,998 · Confirmation No. 8232

Method and Apparatus for Monitoring Contact Center Performance

Abandoned -- Failure to Respond to an Office Action View Publication ↗
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2013-10-11 ABN Abandonment 2 View
2013-02-19 N/AP Notice of Appeal Filed 1 View
2013-02-19 XT/ Extension of Time 1 View
2013-02-19 WFEE Fee Worksheet (SB06) 2 View
2013-02-19 N417 Electronic Filing System Acknowledgment Receipt 2 View
2012-08-16 CTFR Final Rejection 11 View
2012-08-16 SRFW Search information including classification, databases and other search related notes 1 View
2012-08-16 SRNT Examiner's search strategy and results 1 View
2012-08-16 FWCLM Index of Claims 1 View
2012-08-03 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2012-08-03 CLM Claims 4 View
2012-08-03 REM Applicant Arguments/Remarks Made in an Amendment 2 View
2012-08-03 WFEE Fee Worksheet (SB06) 2 View
2012-08-03 N417 Electronic Filing System Acknowledgment Receipt 2 View
2012-08-03 XT/ Extension of Time 1 View
2012-08-03 WFEE Fee Worksheet (SB06) 1 View
2012-02-03 CTNF Non-Final Rejection 10 View
2012-02-03 892 List of references cited by examiner 1 View
2012-02-03 1449 List of References cited by applicant and considered by examiner 2 View
2012-02-03 FWCLM Index of Claims 1 View
2012-02-03 SRFW Search information including classification, databases and other search related notes 1 View
2012-02-03 BIB Bibliographic Data Sheet 1 View
2012-02-03 SRNT Examiner's search strategy and results 5 View
2012-01-06 SRNT Examiner's search strategy and results 1 View
2011-07-25 TRAN.LET Transmittal Letter 1 View
2011-07-25 IDS Information Disclosure Statement (IDS) Form (SB08) 2 View
2011-07-25 N417 Electronic Filing System Acknowledgment Receipt 2 View
2010-06-24 NTC.PUB Notice of Publication 1 View
2009-02-19 PA.. Power of Attorney 1 View
2009-02-19 N417 Electronic Filing System Acknowledgment Receipt 2 View
2009-01-29 N572 Response - Re: Informal Power of Attorney (PTOL-308) 1 View
2009-01-20 PA.. Power of Attorney 1 View
2009-01-20 N417 Electronic Filing System Acknowledgment Receipt 2 View
2009-01-05 APP.FILE.REC Filing Receipt 3 View
2009-01-05 N572 Response - Re: Informal Power of Attorney (PTOL-308) 1 View
2008-12-19 PA.. Power of Attorney 2 View
2008-12-19 WFEE Fee Worksheet (SB06) 2 View
2008-12-19 N417 Electronic Filing System Acknowledgment Receipt 3 View
2008-12-19 ADS Application Data Sheet 5 View
2008-12-19 SPEC Specification 7 View
2008-12-19 CLM Claims 3 View
2008-12-19 ABST Abstract 1 View
2008-12-19 DRW Drawings-only black and white line drawings 3 View
2008-12-19 OATH Oath or Declaration filed 3 View
2008-12-19 WFEE Fee Worksheet (SB06) 1 View
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Quick Facts
App. No.
12/339,998
Filed
2008-12-19
Pub. No.
US20100158237A1
Art Unit
2656