Cash dispensing automated banking machine diagnostic system
View Patent ↗An automated banking machine ( 10 ) operates responsive to data read from data bearing records. The machine includes a card reader that is operative to read data from user cards corresponding to financial accounts. A controller ( 72 ) in the machine selectively illuminates light emitting devices ( 118, 126 ) for purposes of facilitating user operation of the machine. Sensing devices ( 128 ) adjacent a card reader slot ( 28 ) on the machine enables the controller to detect the presence of unauthorized card reading devices. Servicing the machine is facilitated through use of a portable diagnostic article ( 98 ) which enables the controller to access diagnostic data stored in memory and which provides data indicative of the significance of the diagnostic data.
1. A method carried out with an automated banking machine, including:
a housing;
a card reader in operatively supported connection with the housing, wherein the card reader is operative to read card data from user cards, wherein the card data corresponds to financial accounts;
at least one controller in the housing, and at least one data store in operative connection with the at least one controller;
a plurality of transaction function devices in the housing and in operative connection with the at least one controller, wherein the transaction function devices include the card reader and at least one input device;
at least one output device in operatively supported connection with the housing and in operative connection with the at least one controller;
an article reading device in operatively supported connection with the housing and in operative connection with the at least one controller;
wherein responsive to a condition of at least one of the transaction function devices, the at least one controller is operative to cause diagnostic data to be stored in the at least one data store;
and wherein the at least one data store further includes authorization data usable to determine that a portable article releasibly engageable with the reading device is an authorized article;
the method comprising:
(a) operatively connecting a portable article and the article reading device of a machine, wherein the portable article includes article data thereon and wherein the at least one controller is operative to determine responsive to the article data and the authorization data that the portable article is an authorized article;
(b) providing at least one input through the at least one input device of the machine, wherein responsive to the determination in (a) and the at least one input, the at least one controller is operative to cause indicia corresponding to the diagnostic data and significance of the diagnostic data to be output through the at least one output device.
2. The method according to claim 1 wherein in (b) the at least one input includes a user code input through the at least one input device, wherein the at least one controller is operative to determine that the user code input is an authorized code.
3. The method according to claim 2 wherein the portable article includes time data corresponding to at least one time value, and wherein in (b) the indicia is output responsive to operation of the at least one controller determining that the time data corresponds to the article being currently authorized to be used to access diagnostic data.
4. The method according to claim 3 wherein the article data of the portable article includes a digital certificate, and wherein in (a) the at least one controller is operative to use the digital certificate in determining that the portable article is an authorized article.
5. The method according to claim 4 and further comprising:
(c) subsequent to (a), providing at least one further input through the at least one input device, wherein responsive to the at least one further input the at least one controller is operative to cause the machine to carry out at least one diagnostic test.
6. The method according to claim 5 wherein the plurality of transaction function devices includes a cash dispenser, wherein the cash dispenser is operative to dispense cash stored inside the machine to machine users,
and wherein in (c) the at least one diagnostic test includes operation of the cash dispenser.
7. The method according to claim 5 wherein in (c) the at least one controller is operative to cause the at least one output device to output indicia corresponding to at least one result of the at least one diagnostic test.
8. The method according to claim 7 , wherein the portable article includes a software program, and wherein (c) includes loading the software program from the portable article to the at least one controller.
9. The method according to claim 8 wherein the portable article includes service manual data corresponding to a service manual, and wherein (c) includes loading at least a portion of the service manual data from the portable article to the at least one controller.
10. The method according to claim 8 and further comprising:
(d) subsequent to (a) providing at least one additional input through the at least one input device, wherein the at least one controller is operative responsive at least in part to the at least one additional input to cause the machine to communicate with at least one remote computer.
11. The method according to claim 10 wherein in (b) the at least one controller is operative to cause data corresponding to at least a portion of the diagnostic data to be stored on the portable article.
12. The method according to claim 11 wherein the portable article comprises one of a CD, a dongle, a cell phone, a PDA and a laptop.
13. The method according to claim 3 wherein the article data of the portable article includes at least one secret code, and wherein in (a) the at least one controller is operative to use the secret code in determining that the portable article is an authorized article.
14. The method according to claim 3 wherein the article data of the portable article includes a license key, and wherein in (a) the at least one controller is operative to use the license key in determining the portable article is an authorized article.
15. The method according to claim 1 wherein in (b) the at least one input includes a biometric input.
16. The method according to claim 1 wherein the article data includes a digital certificate, and wherein in (a) the at least one controller is operative to use the digital certificate in determining that the portable article is an authorized article.
17. The method according to claim 1 and further comprising:
(c) subsequent to (a), providing at least one further input through the at least one input device, wherein the at least one controller is operative responsive at least in part to the at least one further input to cause the machine to conduct at least one diagnostic test.
18. The method according to claim 1 wherein in (b) the at least one controller is operative responsive at least in part to the at least one input to cause data corresponding to at least a portion of the diagnostic data to be stored on the portable article.
19. The method according to claim 1 wherein in (a) the portable article includes one of a CD, a cell phone, a PDA, a dongle and a notebook computer.
20. A method carried out with an automated banking machine, including:
a housing;
a card reader in operatively supported connection with the housing, wherein the card reader is operative to read card data from user cards, wherein the card data corresponds to financial accounts;
at least one controller in the housing, and at least one data store in operative connection with the at least one controller;
a plurality of transaction function devices in the housing and in operative connection with the at least one controller, wherein the transaction function devices include the card reader and at least one input device;
at least one output device in operatively supported connection with the housing and in operative connection with the at least one controller;
an article reading device in operatively supported connection with the housing and in operative connection with the at least one controller;
wherein responsive to a condition of at least one of the transaction function devices, the at least one controller is operative to cause diagnostic data to be stored in the at least one data store;
and wherein the at least one data store includes authorization data usable to determine that a portable article releasibly engageable with the reading device is an authorized article;
the method comprising:
(a) operatively connecting a portable article and the article reading device of a machine, wherein the portable article includes article data, and wherein the at least one controller is operative to determine responsive at least in part to the article data and the authorization data, that the portable article is an authorized article;
(b) providing at least one input through the at least one input device of the machine, wherein responsive at least in part to the determination in (a) and the at least one input, the at least one controller is operative to cause indicia corresponding to the diagnostic data and significance of the diagnostic data to be output through the at least one output device.