Systems and methods for a healthcare network survey solution

1. A method, comprising:

receiving, by a service provider system comprising one or more computers, a healthcare transaction comprising one of (i) a prescription order transaction to be routed by the service provider system from a physician/healthcare provider computer to a recipient pharmacy computer or (ii) a healthcare claim transaction to be routed by the service provider system from one of a physician/healthcare provider computer or a pharmacy computer to a claims processor computer, wherein the healthcare transaction identifies at least one or more of a drug for the patient, product for the patient, or service for a patient, a transaction response, a gender code of the patient, a date of birth of the patient, or a patient location information, and wherein the service provider system is configured to route the received healthcare transaction to a designated recipient computer;

determining, by the service provider system, that the received healthcare transaction is eligible for a survey based upon an analysis of one of more of the drug, product, service, transaction response, gender code, date of birth or patient location information identified in the received healthcare transaction;

selecting, by the service provider system, the eligible healthcare transaction for the survey based at least in part upon a predetermined selection process wherein the predetermined selection process is designated by a survey sponsor; and

delivering, by the service provider system, a survey request to a survey recipient associated with the selected healthcare transaction by electronic transmission to a facsimile or printer at a pharmacy location or a healthcare provider location without transmission through the physician/healthcare provider computer, the survey recipient being identified from information in the selected healthcare transaction, wherein the survey request includes at least a survey transaction identifier for identifying the survey.

2. The method of claim 1 , wherein the survey recipient is the patient or a healthcare provider associated with the healthcare transaction.

3. The method of claim 1 , wherein the survey recipient receives the survey by accessing a website, an IVR system, or a call center and provides the website, the IVR system, or the call center with the transaction identifier that identifies the survey.

4. The method of claim 1 , wherein the printer is associated with a network ID, and wherein the survey request is transmitted in a message to the printer via a network, wherein the message specifies the network ID of the printer.

5. The method of claim 1 , wherein the healthcare claim transaction comprises a medical claim request, wherein the medical claim request identifies at least the service for the patient.

6. A system, comprising:

at least one memory for storing computer-executable instructions; and at least one processor configured to access the memory and to execute the computer-executable instructions to:

receive a healthcare transaction comprising one of (i) a prescription order transaction to be routed from a physician/healthcare provider computer to a recipient pharmacy computer or (ii) a healthcare claim transaction to be routed from one of a physician/healthcare provider computer or a pharmacy computer to a claims processor computer, wherein the healthcare transaction identifies at least one or more of a drug for the patient, product for the patient, or service for a patient, a transaction response, a gender code of the patient, a date of birth of the patient, or a patient location information, and wherein the at least one processor is configured to route the received healthcare transaction to a designated recipient computer;

determine that the received healthcare transaction is eligible for a survey based upon an analysis of one of more of the drug, product, service, transaction response, gender code, date of birth or patient location information identified in the received healthcare transaction request;

select the eligible healthcare transaction for the survey based at least in part upon a predetermined selection process wherein the predetermined selection process is designated by a survey sponsor; and

deliver a survey request to a survey recipient associated with the selected healthcare transaction by electronic transmission to a facsimile or printer at a pharmacy location or a healthcare provider location without transmission through the physician/healthcare provider computer, the survey recipient being identified from information in the selected healthcare transaction, wherein the survey request includes at least a survey transaction identifier for identifying the survey.

7. The system of claim 6 , wherein the survey recipient is the patient or a healthcare provider associated with the healthcare transaction.

8. The system of claim 6 , wherein the survey recipient receives the survey by accessing a website, an IVR system, or a call center and provides the website, the IVR system, or the call center with the transaction identifier that identifies the survey.

9. The system of claim 6 , wherein the printer is associated with a network ID, and wherein the survey request is transmitted in a message to the printer via a network, wherein the message specifies the network ID of the printer.

10. The system of claim 6 , wherein the healthcare claim transaction comprises a medical claim request, wherein the medical claim request identifies at least the service for the patient.