System and method for determining and associating tariff rates for institutional calls
A telecommunications method for call forwarding including storing information regarding a called party in at least one local database, where the information regarding the called party is stored in a user account and making a telephone call by dialing a telephone number with a telephone, where the telephone is contained in a telephone management system. The method also includes determining whether the telephone number is associated with the user account and transferring, via the switchboard, the call to the called party if the telephone number is associated with the user account, where the telephone management system is in communication with a revenue management system, and also where the revenue management system contains at least one local database.
1. A telecommunications management system for avoiding tariff circumvention, comprising:
a telephone for making a telephone call, wherein the telephone is contained in an institutional telephone management system, and wherein the telephone dials a telephone number of or associated with a called party;
an institutional server connected to the institutional telephone management system configured to regulate outbound calls originating from an institution;
a revenue management system configured to associate the telephone number with a called party user account, the called party user account including geographic information regarding the location of the called party, wherein the geographic information is verified by an account setup process prior to activation of the called party user account, the account setup process comprising:
consecutively querying the telephone number against a plurality of remote databases until the telephone number is located or until all of the plurality of databases have been queried;
acquiring, from one of the plurality of remote databases when the telephone number is located in the one of the plurality of remote databases, or from the called party when the telephone number has not been found after all of the plurality of databases have been queried, geographic information of the called party associated with the telephone number;
verifying that the geographic information of the called party includes a corresponding credit card address and a credit card zip code associated with the called party, wherein the verifying includes mailing to the called party an activation phone number and a code that when entered during communication with the activation telephone number positively verifies the geographic information and activates the called party user account; and
a user account database configured to store verified geographic information associated with the called party and to process queries from the institutional server to determine if the outbound call is associated with an activated called party user account and if the telephone number is located in a different geographic region than the institution, thereby allowing outbound calls to be charged at an appropriate tariff.
2. The telecommunications management system of claim 1 , wherein the telephone number is one of a local exchange carrier number, a long-distance number, a VoIP number, or a cellular phone number.
3. The telecommunications management system of claim 1 , wherein the revenue management system determines whether the outbound call is associated with an activated called party user account by querying the user account database.
4. The telecommunications management system of claim 1 , wherein the institutional server terminates the outbound call if the telephone number is not found in the user account.
5. The telecommunications management system of claim 1 , wherein the outbound call is terminated if the called party user account is blocked or disabled.
6. The telecommunications management system of claim 1 , wherein the telephone number of or associated with the called party is a long-distance telephone number.
7. The telecommunications management system of claim 6 , wherein the outbound call is billed at a long-distance tariff rate.
8. The telecommunications management system of claim 1 , wherein the verifying geographic information regarding the called party further includes mailing the called party a card providing the activation telephone number and the code.
9. The telecommunications management system of claim 1 , wherein the called party user account is activated in response to verifying information provided by the called party.
10. The telecommunications management system of claim 1 , wherein at least one remote database is a Competitive Local Exchange Carrier database, Local Number Portability database, A Mobile Number Portability database, an ON-NET database or a Line Information database.
11. The telecommunications management system of claim 1 , wherein the called party user account is billed for the outbound call.
12. The telecommunications management system of claim 1 , wherein the revenue management system is further configured to:
receive call-setup information from a Common Channel Signaling System 7;
determine, based on the received call-setup information, whether the telephone call is a forwarded call; and
block the call upon determining that the telephone call is a forwarded call.
13. A telecommunications method for avoiding tariff circumvention, comprising:
associating a telephone number with a called party user account, the called party user account including geographic information regarding the location of the called party;
verifying the geographic information using an account setup process prior to activation of the called party user account, the account setup process comprising:
consecutively querying the telephone number against a plurality of remote databases until the telephone number is located or until all of the plurality of databases have been queried;
acquiring, from one of the plurality of remote databases when the telephone number is located in the one of the plurality of remote databases, or from the called party when the telephone number has not been found after all of the plurality of databases have been queried, geographic information of the called party associated with the telephone number;
verifying that the geographic information of the called party includes a corresponding credit card address and a credit card zip code associated with the called party, wherein the verifying includes mailing to the called party an activation phone number and a code that when entered during communication with the activation telephone number positively verifies the geographic information and activates the called party user account;
storing the geographic information regarding the called party in a user account database;
determining if an outbound call is associated with an activated called party user account and if the telephone number is located in a different geographic region than the institution by querying the user account; and
transferring the outbound call to the called party if the telephone number is associated with an activated called party user account or terminating the outbound call if the telephone number is not found in the user account database.
14. The telecommunications method of claim 13 , wherein the telephone number is one of a local exchange carrier number, a long-distance number, a VoIP number, or a cellular phone number.
15. The telecommunications method of claim 13 , further comprising terminating the outbound call to the telephone number of or associated with the called party if the called party user account is inactive and providing a notification that the called party user account is not active.
16. The telecommunications method of claim 13 , further comprising terminating the outbound call if the called party user account is blocked or disabled.
17. The telecommunications method of claim 13 , wherein the telephone number of or associated with the called party is a long-distance telephone number.
18. The telecommunications method of claim 17 , further comprising billing the outbound call at a long-distance tariff rate.
19. The telecommunications method of claim 13 , wherein the verifying geographic information regarding the called party further includes mailing the called party a card providing the activation telephone number and the code.
20. The telecommunications method of claim 13 , wherein the called party user account is activated in response to verifying information provided by the called party.
21. The telecommunications method of claim 13 , wherein at least one remote database is a Competitive Local Exchange Carrier database, Local Number Portability database, A Mobile Number Portability database, an ON-NET database, or a Line Information database.
22. The telecommunications method of claim 13 , further comprising billing the called party user account for the outbound call.