System and method for automating proactive communication
View Patent ↗A system and method for automating proactive communication. The information for the desired contacts may be accepted from a user. A selection of contact communication frequency preferences may be received from a user. An automatic communication to one of the desired contacts may be initiated. The user may be allowed to cancel the automatic communication, in response to receiving a notification that the communication is about to begin. A response indicative of the communication status may be received. Rules and preferences may be optimized based upon the received response.
1. A method for automating proactive communication, said method including:
accepting desired contacts information;
receiving a selection of contact communication frequency preferences from a user;
initiating an automatic communication to one of the desired contacts;
allowing the user to cancel the automatic communication in response to receiving a notification that the communication is about to begin;
receiving a response indicative of the communication status; and
optimizing rules and preferences based upon the received response, wherein optimizing rules and preferences comprises optimizing the rules and preferences based on experiential results.
2. The method according to claim 1 , wherein desired contacts include business clients.
3. The method according to claim 1 , wherein initiating an automatic communication to one of the desired contacts includes initiating a phone call.
4. The method according to claim 1 , wherein initiating an automatic communication to one of the desired contacts includes initiating an e-mail.
5. The method according to claim 4 , wherein initiating an automatic communication to one of the desired contacts includes initiating an e-mail that is pre-generated to include unique details regarding the contact.
6. The method according to claim 1 , wherein receiving a response indicative of the communication status includes receiving a response indicating that the communication was not successful based on user refusal.
7. The method according to claim 1 , wherein receiving a response indicative of the communication status includes receiving a response indicating that the communication was not successful based on contact failure.
8. The method according to claim 1 , wherein optimizing rules and preferences includes optimizing the rules and preferences based on experiential results as well as bayes theorems of probability.
9. The method according to claim 1 , wherein experiential results are based on both a response from the user as well as a response from the contact.
10. An automatic proactive communication system, said system comprising:
a processor;
a memory;
data being stored by the memory and accessible by the processor;
wherein the processor is configured to:
accept desired contacts information;
receive a selection of contact communication frequency preference from a user;
initiate an automatic e-mail message to one of the desired contacts, the e-mail message being pre-generated to include unique details regarding the contact;
allow the user to cancel the automatic communication, in response to receiving a notification that the communication is about to begin;
receive a response indicative of the communication status; and
optimize rules and preferences based upon the received response, wherein, in optimizing rules and preferences, the processor is configured to optimize the rules and preferences based on experiential results.
11. The system according to claim 10 , wherein desired contacts include business clients.
12. The system according to claim 10 , wherein, in initiating an automatic communication to one of the desired contacts, the processor is configured to initiate a phone call.
13. The system according to claim 10 , wherein, in initiating an automatic communication to one of the desired contacts, the processor is configured to initiate an e-mail.
14. The system according to claim 13 , wherein, in initiating an automatic communication to one of the desired contacts, the processor is configured to initiate an e-mail that is pre-generated to include unique details regarding the contact.
15. The system according to claim 10 , wherein, in receiving a response indicative of the communication status, the processor is configured to receive a response indicating that the communication was not successful based on user refusal.
16. The system according to claim 10 , wherein, in receiving a response indicative of the communication status, the processor is configured to receive a response indicating that the communication was not successful based on contact failure.
17. The system according to claim 10 , wherein, in optimizing rules and preferences, the processor is configured to optimize the rules and preferences based on experiential results as well as bayes theorems of probability.
18. The system according to claim 10 , wherein experiential results are based on both a response from the user as well as a response from the contact.
19. A method for automating proactive communication, said method including:
accepting desired contacts information;
receiving a selection of contact communication frequency preferences from a user;
initiating an automatic e-mail message to one of the desired contacts, the automatic e-mail message being pre-generated to include unique details regarding the contact;
allowing the user to cancel the automatic communication in response to receiving a notification that the communication is about to begin;
receiving a response indicating that the communication was not successful based on user refusal; and
optimizing rules and preferences based upon the received response.
20. An automatic proactive communication system, said system comprising:
a processor;
a memory;
data being stored by the memory and accessible by the processor;
wherein the processor is configured to:
accept desired contacts information;
receive a selection of contact communication frequency preference from a user;
initiate an automatic e-mail message to one of the desired contacts, the automatic e-mail message being pre-generated to include unique details regarding the contact;
allow the user to cancel the automatic communication, in response to receiving a notification that the communication is about to begin;
receive a response indicative of the communication status; and
optimize rules and preferences based upon the received response.
21. A method for automating proactive communication, said method including:
accepting desired contacts information;
receiving a selection of contact communication frequency preferences from a user;
initiating an automatic communication to one of the desired contacts;
allowing the user to cancel the automatic communication in response to receiving a notification that the communication is about to begin;
receiving a response indicating that the communication was not successful based on user refusal; and
optimizing rules and preferences based upon the received response.
22. An automatic proactive communication system, said system comprising:
a processor;
a memory;
data being stored by the memory and accessible by the processor;
wherein the processor is configured to:
accept desired contacts information;
receive a selection of contact communication frequency preference from a user;
initiate an automatic communication to one of the desired contacts;
allow the user to cancel the automatic communication, in response to receiving a notification that the communication is about to begin;
receive a response indicating that the communication was not successful based on user refusal; and
optimize rules and preferences based upon the received response.
23. A method for automating proactive communication, said method including:
accepting desired contacts information;
receiving a selection of contact communication frequency preferences from a user;
initiating an automatic communication to one of the desired contacts;
allowing the user to cancel the automatic communication in response to receiving a notification that the communication is about to begin;
receiving a response indicating that the communication was not successful based on contact failure; and
optimizing rules and preferences based upon the received response.
24. An automatic proactive communication system, said system comprising:
a processor;
a memory;
data being stored by the memory and accessible by the processor;
wherein the processor is configured to:
accept desired contacts information;
receive a selection of contact communication frequency preference from a user;
initiate an automatic communication to one of the desired contacts;
allow the user to cancel the automatic communication, in response to receiving a notification that the communication is about to begin;
receive a response indicating that the communication was not successful based on contact failure; and
optimize rules and preferences based upon the received response.