Instant messaging monitoring and alerts
View Patent ↗Systems, methods, and articles of manufacture embodied as computer program products for facilitating the avoiding of sending a message to an unintended recipient. In some embodiments of the invention, in an instant messaging (IM) environment, the relatedness of a first entry in a first IM session to previous entries in the first IM session is determined. In response to the entry not meeting a first pre-determined relatedness threshold, an alert is issued. In one embodiment, the relatedness of the first entry to previous entries in a second IM session is determined, in response to the entry meeting a second pre-determined relatedness threshold, an alert is issued. In one implementation, relatedness is determined based on a matching of keywords between the first entry and the previous entries. In another implementation, relatedness is determined based on a matching of topics associated with one or more IM sessions, which topics can be associated with keywords.
1. A method of monitoring messages in a communications network to avoid the sending of a message to an unintended recipient, the method comprising:
receiving a first entry in a first instant messaging (IM) window on a communication device, identifying first keywords associated with the first entry, and storing the first keywords;
receiving a second entry in the first IM window, identifying second keywords in the second entry, and storing the second keywords;
determining via a keyword match and warning module (KMWM) whether the first keywords meet a first predetermined comparison threshold when compared to the second keywords; and
issuing a warning via the KMWM in response to determining that the first comparison threshold is not met.
2. The method of claim 1 , wherein issuing a warning comprises requesting a confirmation that the second entry should be sent to the recipient associated with the first IM window.
3. The method of claim 1 , further comprising:
receiving third keywords in a second IM window;
determining whether the second keywords meet a second predetermined comparison threshold against the third keywords; and
issuing a confirmation request as to whether the second entry should be sent in response to determining the second comparison threshold is met.
4. A method of monitoring messages in a communications network to avoid sending a message to an unintended recipient, the method comprising:
a data processing system identifying, via a topic recognition engine, topics associated with respective first and second instant messaging (IM) sessions;
the data processing system determining whether a first message in the first IM session is associated with a first pre-defined topic, whether the first pre-defined topic matches a topic identified as being associated with the first IM session, and whether the first pre-defined topic matches a topic identified as being associated with the second IM session; and
in response to determining that the first message is associated with the first pre-defined topic and that the first-predefined topic matches a topic identified as being associated with the second IM session, the data processing system issuing a confirmation request as to whether the first message should be sent to a recipient associated with the first IM session.
5. The method of claim 4 , further comprising, in response to determining that the first message is not associated with a first pre-defined topic, sending the first message to the recipient associated with the first IM session.
6. The method of claim 4 , further comprising, in response to determining that the first pre-defined topic matches a topic identified as associated with the first IM session, sending the first message to the recipient associated with the first IM session.
7. The method of claim 4 , further comprising, in response to determining that the first pre-defined topic does not match a topic identified as being associated with the second IM session, associating the first pre-defined topic with the first IM session.
8. The method of claim 7 , further comprising sending the first message to the recipient associated with the first IM session.
9. The method of claim 4 , wherein determining whether the first message is associated with a first pre-defined topic comprises parsing the first message to identify keywords.
10. The method of claim 9 , wherein determining whether the first message is associated with a first pre-defined topic comprises querying a database to map the identified keywords to a topic.
11. A system for monitoring messages in a communication to avoid sending a message to an unintended recipient, the system comprising:
an instant messaging (IM) module in a communication device, the IM module configured to process first and second entries in a first IM window; and
a keyword match and warning module (KMWM) configured to:
identify first and second keywords associated respectively with the first and second entries;
determine whether the first keywords meet a first predetermined comparison threshold when compared to the second keywords; and
issue a warning in response to a determination that the first comparison threshold is not met.
12. The system of claim 11 , wherein the KMWM is further configured to request a confirmation that the second entry should be sent to a recipient associated with the first IM window.
13. The system of claim 11 , further comprising:
wherein the IM module is further configured to receive third keywords in a second IM window; and
wherein the KMWM is further configured to:
determine whether the second keywords meet a second predetermined comparison threshold when compared to the third keywords; and
issue a confirmation request as to whether the second entry should be sent when the second comparison threshold is met.
14. A data processing system for monitoring messages in a communications network to avoid sending a message to an unintended recipient, the data processing system comprising:
a processor;
data storage coupled to the processor; and
program code stored within the data storage that, when executed by the processor, causes the data processing system to:
identify topics associated with first and second IM sessions;
determine whether a first message in the first IM session is associated with a first pre-defined topic, whether the first pre-defined topic matches a topic identified as being associated with the first IM session, and whether the first pre-defined topic matches a topic identified as being associated with the second IM session; and
in response to a determination that the first message is associated with the first pre-defined topic and that the first-predefined topic matches a topic identified as being associated with the second IM session, issue a confirmation request as to whether the first message should be sent to a recipient associated with the first IM session.
15. The data processing system of claim 14 , wherein the program code, when executed, further causes the data processing system to:
in response to determining that the first message is not associated with a first pre-defined topic, send the first message to the recipient associated with the first IM session.
16. The data processing system of claim 14 , wherein the program code, when executed, further causes the data processing system to:
in response to a determination that the first pre-defined topic matches a topic identified as being associated with the first IM session, send the first message to the recipient associated with the first IM session.
17. The method of claim 14 , wherein the program code, when executed, further causes the data processing system to:
in response to a determination that the first pre-defined topic does not match a topic identified as being associated with the second IM session, associate the first pre-defined topic with the first IM session.
18. A computer program product, comprising:
a tangible computer readable storage medium; and
program code stored within the tangible computer readable storage medium, that when executed by a data processing system, enables the data processing system to perform:
identifying first and second topics associated with respective first and second instant messaging (IM) sessions;
determining whether a first message in the first IM session is associated with a first pre-defined topic, whether the first pre-defined topic matches a topic identified as being associated with the first IM session, and whether the first pre-defined topic matches a topic identified as being associated with the second IM session; and
in response to determining that the first message is associated with the first pre-defined topic and that the first-predefined topic matches a topic identified as being associated with the second IM session, issuing a confirmation request as to whether the first message should be sent to a recipient associated with the first IM session.
19. The computer program product of claim 18 , wherein the program code further enables the data processing system to perform:
in response to determining that the first message is not associated with a first pre-defined topic, sending the first message to a recipient associated with the first IM session.
20. The computer program product of claim 18 , wherein the program code further enables the data processing system to perform:
in response to determining that the first pre-defined topic matches a topic identified as being associated with the first IM session, sending the first message to a recipient associated with the first IM session.