Systems and Methods for Distributing Incentives to Consumers to Encourage Subsequent Action
Embodiments may relate to systems and methods for distributing incentives to encourage subsequent action. In one embodiment, a method to facilitate encouraging consumer behavior can be provided. The method may include electronically identifying a consumer to be a recipient of an incentive device by a marketing system, wherein the incentive device is associated with a marketing campaign defining at least one predefined activity to be performed by the consumer prior to activating the incentive device, and wherein the incentive device has inherent value that is available for redemption upon activation. The method may further include storing consumer data associating the consumer with the incentive device in the marketing system. In addition, the method may include distributing the incentive device to the consumer in an inactivated state, and electronically activating the incentive device only upon receipt of an indication that the consumer has satisfied the at least one predefined activity.
1 . A method to facilitate encouraging consumer behavior, comprising:
electronically identifying a consumer to be a recipient of an incentive device by a marketing system, wherein the incentive device is associated with a marketing campaign defining at least one predefined activity to be performed by the consumer prior to activating the incentive device, and wherein the incentive device has inherent value that is available for redemption upon activation of the incentive device;
storing consumer data associating the consumer with the incentive device in the marketing system;
distributing the incentive device to the consumer in an inactivated state; and
electronically activating the incentive device upon receipt of an indication that the consumer has satisfied the at least one predefined activity.
2 . The method of claim 1 , receiving campaign information from another entity associated with the marketing campaign.
3 . The method of claim 1 , wherein the at least one predefined activity comprises at least one of providing information, visiting a location, making a purchase, using a product, using a service, or attending an event.
4 . The method of claim 1 , wherein the at least one predefined activity is performed at least in part using the Internet, over a telephone, using an interactive voice response system, at a merchant location, or at a self-service kiosk.
5 . The method of claim 1 , further comprising notifying the consumer that the incentive device is activated concurrent with or subsequent to activating the incentive device.
6 . The method of claim 1 , further comprising receiving a request on behalf of the consumer to participate in the marketing campaign, wherein the consumer is electronically identified to be a recipient of the incentive device based at least in part on the request.
7 . The method of claim 1 , wherein the incentive device comprises indicia identifying the consumer.
8 . The method of claim 1 , wherein the incentive device comprises a unique identifier, and further comprising electronically identifying the consumer by the marketing system, based at least in part on the unique identifier, prior to activating the incentive device.
9 . The method of claim 1 , further comprising storing information associated with the consumer in the marketing system based at least in part on electronically activating the incentive device.
10 . The method of claim 1 , further comprising storing information associated with the consumer in the marketing system based at least in part on at least one subsequent transaction associated with the incentive device.
11 . The method of claim 1 , wherein the incentive device comprises a gift card.
12 . A system to facilitate encouraging consumer behavior, comprising,
a memory comprising instructions and operable to store consumer data; and
a processor in communication with the memory, wherein the processor is operable to execute the instructions to:
store rules associated with a marketing campaign in the memory, wherein the rules define at least one predefined activity to be performed by the at least one consumer prior to activating at least one incentive device, and wherein the at least one incentive device has inherent value that is available for redemption upon activation of the at least one incentive device;
identify at least one consumer to be a recipient of the at least one incentive device, wherein the at least one incentive device is distributed in an inactive state;
store consumer data in the memory associating the at least one consumer with the at least one incentive device;
after the at least one incentive device has been distributed to the at least one consumer, receive an indication that the at least one consumer satisfied the at least one predefined activity; and
activate the at least one incentive device associated with the at least one consumer for which the indication was received only upon receiving the indication.
13 . The system of claim 12 , wherein the processor is her operable to compare the indication received to the rules prior to activating the at least one incentive device.
14 . The system of claim 12 , wherein the processor is further operable to receive the rules associated with the marketing campaign from another entity associated with the marketing campaign.
15 . The system of claim 12 , wherein the at least one predefined activity comprises at least one of providing information, visiting a location, making a purchase, using a product, using a service, or attending an event.
16 . The system of claim 12 , wherein the processor is further operable to:
receive a request on behalf of the at least one consumer to participate in the marketing campaign; and
identify the at least one consumer to be a recipient of the at least one incentive device based at least in part on the request.
17 . The system of claim 12 , wherein the incentive device comprises indicia identifying the consumer.
18 . The system of claim 12 , wherein the indication received by the processor comprises a unique identifier associated with the at least one incentive device and the at least one consumer, and wherein the processor is further operable to identify the at least one consumer, based at least in part on the unique identifier, prior to activating the incentive device.
19 . The system of claim 12 , wherein the processor is further operable to store information associated with the consumer in the memory based at least in part on activating the incentive device.
20 . The system of claim 12 , wherein the processor is further operable to store information associated with the consumer in the memory based at least in part on at least one subsequent transaction associated with the incentive device.
21 . A method for activating an incentive device, comprising:
receiving an indication that a consumer has performed a predefined activity by a marketing system, wherein the consumer is a recipient of an inactivated incentive device as part of a marketing campaign, wherein the incentive device has inherent value that is available for redemption upon activation of the incentive device, and wherein consumer data associating the consumer with the inactivated incentive device is stored by the marketing system prior to receiving the indication;
comparing the indication with information associated with the marketing campaign by the marketing system to determine whether to activate the incentive device; and
if the information associated with the marketing campaign indicates that the incentive device should be activated, based at least in part on the performance of the predefined activity, electronically activating the incentive device.
22 . The method of claim 21 , wherein the indication that the consumer has performed the predefined activity comprises at least one of information identifying the consumer.
23 . The method of claim 21 , wherein the indication that the consumer has performed the predefined activity comprises a unique identifier associated with the incentive device, and wherein comparing the indication with information associated with the marketing campaign further comprises electronically identifying the consumer from the consumer data stored by the marketing system based at least in part on the unique identifier.