Failure diagnosis system, a failure diagnosis device, an information update device, and a computer-readable medium

1. A failure diagnosis system comprising:

a causal relationship information storage unit configured to store causal relationship information representing a causal relationship between events regarding a diagnosis-target apparatus, the causal relationship information including:

common causal relationship information that is commonly used in a plurality of types of failure diagnosis regarding the diagnosis-target apparatus; and

specific causal relationship information that is used in each specific type of failure diagnosis among the plurality of types of failure diagnosis;

a diagnosis execution unit configured to selectively execute the plural types of failure diagnosis by using a combined causal relationship information that is a combination of the common causal relationship information and a piece of the specific causal relationship information corresponding to a diagnosis-target type of failure diagnosis;

an update information storage unit configured to store update information for updating the specific causal relationship information; and

an update unit configured to selectively update the specific causal relationship information by using the update information.

2. The failure diagnosis system according to claim 1 , further comprising:

an acquisition unit configured to acquire information representing an event regarding the diagnosis-target apparatus,

wherein, when the acquisition unit acquires information representing a failure phenomenon occurring in the diagnosis-target apparatus, the update unit updates a piece of the specific causal relationship information corresponding to the failure phenomenon, and the diagnosis execution unit executes the failure diagnosis specific to the failure phenomenon by using an updated combined causal relationship information that is a combination of the common causal relationship information and the updated piece of the specific causal relationship information.

3. A failure diagnosis device comprising:

a processor and a memory, the processor configured to execute instructions stored in the memory to cause the processor to act as:

a diagnosis execution unit configured to selectively execute a plurality of types of failure diagnosis based on causal relationship information representing a causal relationship between events regarding a diagnosis-target apparatus, the causal relationship information including:

common causal relationship information that is commonly used in the plurality of types of failure diagnosis regarding the diagnosis-target apparatus; and

specific causal relationship information that is used in each specific type of failure diagnosis among the plurality of types of failure diagnosis,

wherein the diagnosis execution unit executes a diagnosis-target type of failure diagnosis by using a combined causal relationship information that is a combination of the common causal relationship information and a piece of specific causal relationship information corresponding to the diagnosis-target type of failure diagnosis.

4. An information update device comprising:

a processor and a memory, the processor configured to execute instructions stored in the memory to cause the processor to act as:

an update unit configured to selectively update causal relationship information representing a causal relationship between events regarding a diagnosis-target apparatus, the causal relationship information including:

common causal relationship information that is commonly used in a plurality of types of failure diagnosis regarding the diagnosis-target apparatus; and

specific causal relationship information that is used in each specific type of failure diagnosis among the plurality of types of failure diagnosis,

wherein the update unit selectively updates a piece of the specific causal relationship information by using update information for updating the specific causal relationship information.

5. A non-transitory computer-readable medium storing a program for enabling a computer to perform a process, the process comprising:

selectively executing a plurality of types of failure diagnosis based on causal relationship information representing a causal relationship between events regarding a diagnosis-target apparatus, the causal relationship information including:

common causal relationship information that is commonly used in the plurality of types of failure diagnosis regarding the diagnosis-target apparatus; and

specific causal relationship information that is used in each specific type of failure diagnosis among the plurality of types of failure diagnosis,

wherein a diagnosis-target type of failure diagnosis is executed by using a combined causal relationship information that is a combination of the common causal relationship information and a piece of specific causal relationship information corresponding to the diagnosis-target type of failure diagnosis.

6. A non-transitory computer-readable medium storing a program for enabling a computer to perform a process, the process comprising:

selectively updating causal relationship information representing a causal relationship between events regarding a diagnosis-target apparatus, the causal relationship information including:

common causal relationship information that is commonly used in a plurality of types of failure diagnosis regarding the diagnosis-target apparatus; and

specific causal relationship information that is used in each specific type of failure diagnosis among the plurality of types of failure diagnosis,

wherein a piece of the specific causal relationship information is updated by using update information for updating the specific causal relationship information.