Method of making phone calls from a locked out handheld electronic device and a handheld electronic device incorporating the same
View Patent ↗Outgoing phone calls can be made on a handheld electronic device that has been locked to prevent unauthorized use through an override that permits the making of outgoing phone calls while applications additional to the phone application remain locked. In some embodiments, the override can not be selected unless first enabled by a remotely generated enable override authorization signal.
1. A handheld electronic device comprising:
a phone application for making outgoing and receiving incoming phone calls;
at least one additional application implemented through the user interface;
a lockout for locking out the making of outgoing phone calls by the phone application and any of the additional applications while allowing the receipt of incoming phone calls; and
an override, made available for selection by an enable override authorization signal transmitted to the handheld electronic device from a remote supervisory location, upon being made available and having been selected for making outgoing phone calls by the phone application while maintaining the lockout of the additional applications when the lockout is activated.
2. The handheld electronic device of claim 1 wherein the phone application further comprises a hot list from which outgoing phone calls are made with the lockout activated and the override selected.
3. The handheld electronic device of claim 2 wherein the hot list is selected from a group consisting of:
a list of frequently called phone numbers,
a list of most recently called phone numbers,
an alphabetical list of most frequently called phone numbers, and
a call log list.
4. The handheld electronic device of claim 1 further comprising:
a user interface including a keyboard having keys; and
wherein the phone application includes a speed dial option by which selected keys are programmed to initiate the outgoing phone calls to selected phone numbers when actuated, the speed dial option being usable when the lockout is activated and the override is selected.
5. The handheld electronic device of claim 4 wherein the lockout must be deactivated for the override to be enabled.
6. The handheld electronic device of claim 5 wherein the lockout has a security code that must be entered before the lockout is deactivated.
7. The handheld electronic device of claim 6 wherein the lockout is activated when the user interface does not receive a user input for a predetermined period of time.
8. The handheld electronic device of claim 4 wherein the user interface comprises a keyboard having keys that are sequentially actuated to dial a selected phone number when the lockout is activated and the override is selected.
9. A method of operating a handheld electronic device having a phone application and additional applications, the method comprising the steps of:
selectively locking out the additional applications and the making of outgoing phone calls by the phone application while allowing receipt of incoming phone calls;
receiving on the handheld from a remote supervisory location an enable override authorization signal;
responsive to the receiving, making available for selection an override option; and
overriding the locking out of making outgoing phone calls by the phone application while maintaining the lockout of the additional applications by selecting the override option.
10. The method of claim 9 wherein making an outgoing phone call while the additional applications remain locked out comprises the step of presenting the user with a hot list from which the outgoing phone call is made.
11. The method of claim 10 wherein the hot list is selected from a group comprising:
a list of most recent phone numbers called,
a list of most frequent phone numbers called,
an alphabetical list of most frequently used phone numbers and a call list.
12. The method of claim 10 wherein presenting the user with the hot list comprises the step of displaying the hot list on a display screen.
13. The method of claim 9 wherein the making of the outgoing phone call while the additional applications are locked out comprises the step of providing a number of keys, programming each of the number of keys with the selected phone number, and dialing the selected phone number when a selected one of the number of keys is actuated.
14. The method of claim 9 wherein overriding the locking out of outgoing phone calls requires that the override be enabled before it is selected, and wherein the override can only be enabled when the lockout is deactivated.
15. A method of protecting data belonging to an enterprise via access through at least one handheld electronic device, the handheld electronic device having a phone application and additional applications, the method comprising the steps of:
deploying at least one handheld electronic device to an enterprise user;
selectively locking out the additional applications and the making of outgoing phone calls by the phone application while allowing receipt of incoming phone calls;
an enterprise supervisor providing an enable override authorization signal;
receiving on the handheld from a remote supervisory location an enable override authorization signal;
responsive to the receiving, making available for selection an override option; and
overriding the locking out of making outgoing phone calls by the phone application while maintaining the lockout of the additional applications by selecting the override option; and
the enterprise user making an outgoing phone call while the additional applications remain locked out.
16. The method of claim 15 wherein, prior to the step of the enterprise supervisor providing an enable override authorization signal, the method includes the further step of the enterprise user requesting enablement of the override authorization signal.
17. The method of claim 15 wherein making an outgoing phone call while the additional applications remain locked out comprises the step of presenting the user with a hot list from which the outgoing phone call is made.
18. The method of claim 17 wherein the hot list is selected from a group comprising:
a list of most recent phone numbers called;
a list of most frequent phone numbers called; and
an alphabetical list of most frequently used phone numbers and a call list.
19. The method of claim 17 wherein presenting the user with the hot list comprises the step of displaying the hot list on a display screen.
20. The method of claim 15 wherein the making of the outgoing phone call while the additional applications are locked out comprises the step of providing a number of keys, programming each of the number of keys with the selected phone number, and dialing the selected phone number when a selected one of the number of keys is actuated.