Service tracking and alerting system for fitness equipment
View Patent ↗An electronic method of obtaining a service alert pertaining to exercise equipment uses a control server associated with a fitness facility to gather service information from at least one fitness equipment unit. The method further includes determining whether the service information gathered is significant, automatically sending a service alert message to at least one predefined recipient regarding service information that is significant.
1. An electronic method of obtaining a service alert pertaining to exercise equipment, the method comprising:
(a) using a control server associated with a fitness facility to gather service information from at least one fitness equipment unit;
(b) determining whether the service information gathered in step (a) is significant;
(c) automatically sending a service alert message to at least one predefined recipient regarding service information that is significant;
sending service information from the control server to an accumulated data storage unit; and
sending service information from a second control server associated with a second fitness facility remote from the first fitness facility to the accumulated data storage unit.
2. The method according to claim 1 , wherein sending a service alert is accomplished only when requested by at least one recipient.
3. The method according to claim 1 , wherein the service information is considered significant if the fitness equipment unit requires servicing.
4. The method according to claim 1 , wherein the control server gathers real time service information; the method further comprising using the accumulated data storage unit to store history service information; wherein sending a service alert message includes sending both real time service information and history service information.
5. The method according to claim 4 , wherein the history service information is formed from the periodic collection of real time service information via a wireless connection.
6. The method of claim 1 , wherein the fitness facility is one of a plurality of fitness facilities of an association and wherein the at least one predefined recipient is a main office of the association.
7. The method of claim 1 , wherein the at least one predefined recipient is a manufacturer of the at least one fitness equipment.
8. The method of claim 1 , wherein the at least one predefined recipient is a service/maintenance provider remote from the fitness facility.
9. The method of claim 1 , wherein the service information sent from the second control server at the second fitness facility is real-time data and is continuously sent.
10. The method of claim 1 , wherein the at least one predefined recipient comprises a repair facility and wherein the service alert message includes a request for a replacement part for the at least one exercise equipment.
11. The method of claim 1 , wherein the service alert message includes step-by-step instruction on servicing the at least one fitness equipment unit.
12. The method of claim 1 , wherein the service alert message identifies parts for servicing the at least one fitness equipment unit.
13. The method of claim 1 , wherein the service alert message indicates responsiveness of a service/maintenance provider to a request for servicing/maintaining the at least one fitness equipment unit.
14. An electronic method of obtaining a service alert pertaining to exercise equipment, the method comprising:
(a) using a control server associated with a fitness facility to gather service information from at least one fitness equipment unit;
(b) determining whether the service information gathered in step (a) is significant;
(c) automatically sending a service alert message to at least one predefined recipient regarding service information that is significant, wherein the at least one predefined recipient is a service/maintenance provider remote from the fitness facility, wherein the service alert message includes step-by-step instruction on servicing the at least one fitness equipment unit.
15. The method according to claim 14 , wherein using the control server to gather service information includes storing the service information in a database associated with the control server.
16. The method according to claim 14 , wherein the service information is considered significant if the fitness equipment unit requires servicing.
17. The method according to claim 14 , wherein the control server gathers real time service information; the method further comprising using an accumulated data storage unit to store history service information; the history service information being formed by the periodic collection of the real time service information.
18. The method according to claim 17 , wherein determining whether the real time service information is significant includes obtaining and evaluating the history service information.
19. The method according to claim 17 , wherein sending a service alert message includes sending from the accumulated data storage unit both the real time service information and the history service information.
20. The method of claim 15 , wherein the service alert message identifies parts for servicing the at least one fitness equipment unit.
21. The method of claim 20 , wherein the service alert message identifies parts needed for correcting a servicing or maintenance issue that resulted in the service alert message being provided.
22. An electronic method of obtaining a service alert pertaining to exercise equipment, the method comprising:
(a) using a control server remote from a fitness equipment unit to gather service information from the fitness equipment unit;
(b) determining whether the service information gathered in step (a) is significant;
(c) automatically providing a service alert message comprising step-by-step instruction for servicing/maintaining the fitness equipment unit regarding service information that is significant.
23. An electronic method of obtaining a service alert pertaining to exercise equipment, the method comprising:
(a) using a control server associated with a fitness facility to gather service information from at least one fitness equipment unit;
(b) determining whether the service information gathered in step (a) is significant;
(c) automatically sending a service alert message to at least one predefined recipient regarding service information that is significant, wherein the at least one predefined recipient is a service/maintenance provider remote from the fitness facility, wherein the service alert message identifies parts for servicing the at least one fitness equipment unit.
24. The method of claim 23 , wherein the service alert message identifies parts needed for correcting a servicing or maintenance issue that resulted in the service alert message being provided.