IP Library Granted Patent US 8,422,646
Granted Patent B2
US 8,422,646 · App. 12/584,371 · Granted Apr 16, 2013

Method and apparatus for forwarding voicemail

View Patent ↗
Loading inventors, assignments & file history…
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this patent's details
Quick Facts
Patent No.
US 8,422,646
App. No.
12/584,371
Granted
Apr 16, 2013
Kind
B2
Abstract

A method and apparatus for forwarding voicemail is provided. A voicemail server determines that voicemail data stored in a memory device has been classified as urgent, the voicemail data for forwarding to a recipient communication device. Availability data associated with the recipient communication device is processed to determine an availability of the recipient communication device. If the availability data is indicative that the recipient communication device is available for receiving calls, then the voicemail data is provided to the recipient communication device.

Claims (33)

1. A method of forwarding voicemail in a system comprising a voicemail server and a recipient communication device comprising a proxy device, the method comprising:

determining, at the voicemail server, that a voicemail data stored in a memory device has been classified as urgent, said voicemail data for forwarding to said recipient communication device;

determining, at the proxy device, availability of the recipient communication device by generating a hypothetical call attempt comprising data associated with the user of the communication device and a context for which availability is being sensed and determining whether the hypothetical call would be presented directly to the user, and generating an availability data;

transmitting, from the proxy device, the availability data to the voicemail server;

processing, at the voicemail server, the availability data associated with said recipient communication device; and

when said availability data is indicative that said recipient communication device is available for receiving calls, said voicemail server providing said voicemail data to said recipient communication device.

2. The method of claim 1 , further comprising, if said availability data is indicative that said recipient communication device is not available, repeating said processing of said availability data until said availability data is indicative that said recipient communication device is available, before said providing said voicemail data to said recipient communication device.

3. The method of claim 1 , further comprising storing said voicemail in said memory device.

4. The method of claim 1 , wherein said determining that voicemail data stored in a memory device has been classified as urgent comprises processing metadata associated with said voicemail data.

5. The method of claim 4 , wherein said metadata comprises at least one of a flag, an index of said voicemail data, a classification of said voicemail data, Session Initiation Protocol (SIP) data and a SIP Uniform Resource Indicator (URI).

6. The method of claim 1 , wherein the availability data is based on at least one of presence data, presence of a user associated with said recipient communication device, availability of said at least one recipient communication device, data received from said recipient communication device, notification data received from said recipient communication device, and availability data received from said recipient communication device.

7. The method of claim 1 , wherein said proxy device is enabled to monitor presence of a user associated with said proxy device.

8. The method of claim 1 , wherein said providing said voicemail data to said recipient communication device comprises at least one of:

transmitting said voicemail data to said recipient communication device; and

playing said voicemail data over a communication link established with said recipient communication device.

9. The method device of claim 1 , wherein communication with said recipient device and a voicemail initiating communication device proceeds according to Session Initiation Protocol (SIP).

10. The method device of claim 1 , further comprising transmitting an indication, to a voicemail initiating communication device, that said voicemail data has been provided.

11. A computing device for forwarding voicemail, comprising:

a processing unit interconnected with a memory device and a communication interface, said processing unit enabled to:

determine that a voicemail data stored in said memory device has been classified as urgent, said voicemail data for forwarding to a recipient communication device, said recipient communication device comprising a proxy device enabled to determine availability of the recipient communication device by generating a hypothetical call attempt comprising data associated with the user of the communication device and a context for which availability is being sensed and by determining whether the hypothetical call would be presented directly to the user, and said proxy device generating an availability data and transmitting the availability data to the processing unit;

process the availability data associated with said recipient communication device; and

when said availability data is indicative that said recipient communication device is available for receiving calls, provide said voicemail data to said recipient communication device via said communication interface.

12. The computing device of claim 11 , wherein said processing unit is further enabled to, if said availability data is indicative that said recipient communication device is not available, repeatedly process said availability data, until said availability data is indicative that said recipient communication device is available, before providing said voicemail data to said recipient communication device.

13. The computing device of claim 11 , wherein said processing unit is further enabled to store said voicemail in said memory device.

14. The computing device of claim 11 , wherein to determine that said voicemail data stored in said memory device has been classified as urgent, said processing unit is further enabled to process metadata associated with said voicemail data.

15. The computing device of claim 14 , wherein said metadata comprises at least one of a flag, an index of said voicemail data, a classification of said voicemail data, Session Initiation Protocol (SIP) data and a SIP Uniform Resource Indicator (URI).

16. The computing device of claim 11 , wherein the availability data is based on at least one of presence data, presence of a user associated with said recipient communication device, availability of said at least one recipient communication device, data received from said recipient communication device, notification data received from said recipient communication device, and availability data received from said recipient communication device.

17. The computing device of claim 11 , wherein said proxy device is enabled to monitor presence of a user associated with said proxy device.

18. The computing device of claim 11 , wherein to provide said voicemail data to said recipient communication device comprises at least one of:

transmitting said voicemail data to said recipient communication device via said communication interface; and

playing said voicemail data over a communication link established with said recipient communication device via said communication interface.

19. The computing device of claim 11 , wherein communication with said recipient device and a voicemail initiating communication device proceeds according to Session Initiation Protocol (SIP).

20. The computing device of claim 11 , wherein said processing unit is further enabled to transmit an indication, via said communication interface, to a voicemail initiating communication device, that said voicemail data has been provided.

Assignments (24)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 9, 2026
From: MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: UNITY LINK LLC
Reel/Frame 074015/0156 →
SECURITY INTEREST Recorded Jun 30, 2025
From: MLN US HOLDCO LLC; MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: U.S. PCI SERVICES, LLC
Reel/Frame 071758/0843 →
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2025
From: ACQUIOM AGENCY SERVICES LLC
To: MITEL (DELAWARE), INC.; MITEL NETWORKS, INC.; MITEL NETWORKS CORPORATION
Reel/Frame 071730/0632 →
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2025
From: ANKURA TRUST COMPANY, LLC
To: MITEL (DELAWARE), INC.; MITEL COMMUNICATIONS, INC.; MITEL CLOUD SERVICES, INC.; MITEL NETWORKS, INC.; MITEL NETWORKS CORPORATION
Reel/Frame 071722/0721 →
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2025
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: MITEL (DELAWARE), INC.; MITEL COMMUNICATIONS, INC.; MITEL NETWORKS, INC.; MITEL NETWORKS CORPORATION
Reel/Frame 071712/0821 →
SECURITY INTEREST Recorded Jun 20, 2025
From: MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: ACQUIOM AGENCY SERVICES LLC
Reel/Frame 071676/0815 →
SECURITY INTEREST Recorded Mar 12, 2025
From: MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: ACQUIOM AGENCY SERVICES LLC
Reel/Frame 070689/0857 →
NOTICE OF SUCCESSION OF AGENCY - 4L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: ANKURA TRUST COMPANY, LLC
Reel/Frame 069896/0827 →
NOTICE OF SUCCCESSION OF AGENCY - 3L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 070006/0268 →
NOTICE OF SUCCCESSION OF AGENCY - 2L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 069896/0001 →
NOTICE OF SUCCCESSION OF AGENCY - PL Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 069895/0755 →
NOTICE OF SUCCESSION OF AGENCY - 5L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: ANKURA TRUST COMPANY, LLC
Reel/Frame 069897/0046 →
SECURITY INTEREST Recorded Oct 31, 2022
From: MITEL NETWORKS CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 061824/0282 →
SECURITY INTEREST Recorded Dec 7, 2018
From: MITEL NETWORKS ULC
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 047741/0674 →
SECURITY INTEREST Recorded Dec 7, 2018
From: MITEL NETWORKS ULC
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 047741/0704 →
RELEASE OF SECURITY INTEREST Recorded Dec 3, 2018
From: CITIZENS BANK, N.A.
To: MITEL NETWORKS CORPORATION
Reel/Frame 048096/0785 →
RELEASE OF SECURITY INTEREST Recorded Mar 25, 2017
From: BANK OF AMERICA, N.A., AS COLLATERAL AGENT; BANK OF AMERICA, N.A., (ACTING THROUGH ITS CANADA BRANCH), AS CANADIAN COLLATERAL AGENT
To: MITEL US HOLDINGS, INC.; MITEL NETWORKS CORPORATION; MITEL (DELAWARE), INC.; MITEL NETWORKS, INC.; MITEL COMMUNICATIONS, INC.; MITEL BUSINESS SYSTEMS, INC.
Reel/Frame 042244/0461 →
SECURITY INTEREST Recorded Mar 23, 2017
From: MITEL NETWORKS CORPORATION
To: CITIZENS BANK, N.A.
Reel/Frame 042107/0378 →
SECURITY INTEREST Recorded May 28, 2015
From: MITEL NETWORKS CORPORATION
To: BANK OF AMERICA, N.A.(ACTING THROUGH ITS CANADA BRANCH), AS CANADIAN COLLATERAL AGENT
Reel/Frame 035783/0540 →
RELEASE OF SECURITY INTEREST Recorded Feb 10, 2014
From: BANK OF AMERICA, N.A.
To: MITEL NETWORKS CORPORATION; MITEL US HOLDINGS, INC.
Reel/Frame 032210/0245 →
RELEASE OF SECURITY INTEREST Recorded Feb 7, 2014
From: WILMINGTON TRUST, NATIONAL ASSOCIATION
To: MITEL NETWORKS CORPORATION; MITEL US HOLDINGS, INC.
Reel/Frame 032176/0818 →
SECURITY INTEREST Recorded Apr 8, 2013
From: MITEL NETWORKS CORPORATION
To: WILMINGTON TRUST, N.A., AS SECOND COLLATERAL AGENT
Reel/Frame 030201/0743 →
SECURITY AGREEMENT Recorded Apr 8, 2013
From: MITEL NETWORKS CORPORATION
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 030186/0894 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 3, 2009
From: GRAY, THOMAS A.; ALBERT, JOHN; YIN, JERRY; JAIN, KAVITA; ZHOU, LIANG
To: MITEL NETWORKS CORPORATION
Reel/Frame 023249/0879 →