Line number porting for mobile devices
Methods, systems, apparatus including computer program products having instructions for porting numbers are provided. In one example system and method, a vPBX system can receive a request from a user to port an existing phone number to the vPBX system. The vPBX server can identify a porting authentication template, based on the requirements of an existing service provider. The vPBX server generate a fax document on the retrieved template. The vPBX server can populate the generated fax document with user information. The vPBX server can receive a user's hand signature from a touch-screen interface of a mobile device. The vPBX server can authenticate the fax document with the received signature, and transmit the authenticated fax document to the existing service provider. The vPBX server can provide the user with a temporary line number with forwarding functions until porting is completed.
1. A method for porting line numbers in a telecommunications network, the method comprising:
receiving a request from a mobile device to migrate a phone number associated with a user from an existing service provider to a new service provider;
retrieving migration information associated with the existing service provider from a database;
receiving authorization information from the mobile device associated with the user;
generating a fax migration document including the migration information and the authorization information; and
transmitting the fax migration document to the existing service provider,
where generating the fax migration document includes:
retrieving a document template;
retrieving user information associated with the user;
inserting the user information into the document template; and
generating the fax migration document using the document template containing the user information.
2. The method of claim 1 , where retrieving migration information includes identifying a transmission means by which the fax migration document is to be transmitted to the existing service provider; and
where transmitting the fax migration document includes transmitting the fax migration document using the identified transmission means.
3. The method of claim 2 , where the identified transmission means includes fax transmission; and
where generating the fax migration document includes inserting the migration information and the authorization information into the fax migration document.
4. The method of claim 2 , where retrieving user information associated with the user includes determining the user information based on device information of the mobile device.
5. The method of claim 1 , where retrieving migration information includes identifying one or more authorization requests for authorizing the migration of the phone number.
6. The method of claim 5 , where receiving authorization information from the mobile device includes:
displaying the one or more authorization requests to the user through the mobile device; and
receiving one or more authorization responses to the one or more authorization requests displayed to the user.
7. The method of claim 1 , further comprising establishing a temporary line to allow the user to transmit or receive calls using the temporary line while the migration of the phone number is pending.
8. The method of claim 1 , where receiving the request includes receiving the phone number from the user, the method further comprising:
identifying the existing service provider based on the received phone number.
9. The method of claim 1 , where generating the migration document includes:
identifying a calling plan and a geographic location associated with the phone number; and
identifying the migration document based on the identified calling plan and geographic location.
10. The method of claim 1 , where receiving authorization information includes receiving a digital signature from the mobile device.
11. A method for porting line numbers in a telecommunications network, the method comprising:
retrieving information at a mobile device, the information including at least one of user information or mobile device information;
generating, at the mobile device, a request associated with creating a fax migration document by a server using the retrieved information, the fax migration document containing migration information associated with an existing service provider and the retrieved information; and
transmitting the request to the server,
where generating the request includes:
receiving the fax migration document from the server;
editing the fax migration document to include the retrieved information;
generating the request based on the edited fax migration document; and
authenticating the request by digitally signing the request.
12. The method of claim 11 , where generating the request includes generating instructions to instruct the server to authenticate the request using the retrieved information.
13. The method of claim 12 , where generating instructions includes generating instructions to instruct the server to retrieve a pre-stored digital signature and to authenticate the request using the pre-stored digital signature.
14. The method of claim 13 , where generating instructions includes generating instructions to instruct the server to create the fax migration document using the authenticated request.
15. The method of claim 11 , where transmitting the request to the server includes transmitting the request to a private branch exchange server through which the fax migration document is sent to the existing service provider.
16. A method for porting line numbers in a telecommunications network, the method comprising:
accessing a remote server using a mobile device to retrieve a fax migration document stored on the remote server, the fax migration document containing a request to migrate a phone number associated with the mobile device from an existing service provider to a new service provider;
manipulating the fax migration document through an interface provided by the mobile device;
authenticating the manipulated fax migration document using the interface; and
transmitting the authenticated fax migration document from the remote server to the existing service provider,
where authenticating the manipulated fax migration document includes:
determining a geographic location associated with the mobile device; and
authenticating the manipulated fax migration document using the determined geographic location, where authenticating the manipulated fax migration document includes authenticating a user associated with the mobile device.
17. The method of claim 16 , where manipulating the fax migration document includes sending one or more editing commands from the mobile device to the remote server to edit the fax migration document.
18. The method of claim 16 , where authenticating the manipulated fax migration document includes digitally signing the manipulated fax migration document using the interface.
19. The method of claim 18 , where digitally signing the migration document includes:
inserting a digital signature onto the manipulated fax migration document; and
disabling modification of the fax migration document after inserting the digital signature.
20. The method of claim 19 , where inserting the digital signature includes manually signing the manipulated fax migration document using the interface.