SYSTEM AND METHODS FOR PROVIDING VOICE MESSAGING SERVICES
A voicemail system is capable of recording multiple personalized voicemail greetings for multiple individual potential calling parties. When a call is received by the voicemail system, the identity of the calling party is determined. This can be accomplished through caller ID information for the incoming call, or by interpreting spoken input provided by the calling party. If a personalized voicemail greeting has been established for the calling party, then the personalized voicemail greeting is played to the calling party. If no personalized voicemail greeting has been established for the calling party, a generic voicemail greeting is played to the calling party.
1 . A method of playing personalized voicemail greetings to calling parties, comprising:
determining the identity of a calling party;
determining whether a user has established a personalized voicemail greeting for the calling party;
playing a personalized voicemail greeting to the calling party if a personalized voicemail greeting has been established for the calling party; and
playing a generic voicemail greeting to the calling party if a personalized voicemail greeting has not been established for the calling party.