Method and system for remote monitoring subscription service
Embodiments pertain generally to a method of providing a remote monitoring subscription service. The method includes receiving client activity data from at least one of a client virtual machine and a physical machine supporting the client virtual machine at a site of a customer and comparing the client activity data against a set of performance guidelines. The method also includes determining a recommended action in response to the client activity data not falling within the set of performance guidelines and forwarding the recommended action to the customer.
1. A method, comprising:
instantiating, on a first computing system, a test virtual machine, the test virtual machine being configured according to a configuration of a second computing system on which new software is to operate; and
testing the new software on the test virtual machine to determine if the new software operates properly on the test virtual machine.
2. The method of claim 1 , wherein the new software is a new software application or an update to an existing software application.
3. The method of claim 1 , wherein testing the new software comprises testing the new software using a quality assurance test.
4. The method of claim 1 , further comprising:
receiving a notification of the new software from a vendor of the new software; and
providing, to the vender, a secure connection to the test virtual machine, wherein the vendor performs the testing using the secure connection.
5. The method of claim 1 , further comprising:
transmitting the new software to the second computing system client if the new software operates properly on the test virtual machine.
6. The method of claim 1 , wherein the second computing system is a virtual machine, a physical machine, or a combination of a virtual machine and a physical machine.
7. The method of claim 1 , further comprising notifying a client of the second computing system of a result of testing the new software.
8. A system, comprising:
a network interface configured to communicate with a vendor and a client; and
a processor coupled to the network interface and configured to:
receive a notification of new software from the vendor of the new software;
instantiate, on a computing system, a test virtual machine, the test virtual machine being configured according to a configuration of a system of a client;
test the new software on the test virtual machine to determine if the new software operates properly on the test virtual machine; and
notify the client of a result of testing the new software.
9. The system of claim 8 , wherein the new software is a new software application or an update to an existing software application.
10. The system of claim 8 , wherein testing the new software comprises testing the new software using a quality assurance test.
11. The system of claim 8 , wherein the processor is further configured to:
provide, to the vender via the network interface, a secure connection to the test virtual machine, wherein, the vendor performs the testing using the secure connection.
12. The system of claim 8 , wherein the processor is further configured to:
transmit the new software to the client via the network interface if the new software operates properly on the test virtual machine.
13. The system of claim 8 , wherein the system of the client is a virtual machine, a physical machine, or a combination of a virtual machine and a physical machine.
14. A system for providing monitoring services, comprising:
a network interface configured to communicate a customer; and
a processor coupled to the network interface and configured to:
receive client activity data for at least one of a client virtual machine and a physical machine supporting the client virtual machine at a site of the customer, wherein the client activity data was collected by a management virtual machine monitoring the at least one of the client virtual machine and the physical machine supporting the client virtual machine at the site of the customer;
compare the client activity data against a set of performance guidelines;
determine a recommended action in response to the client activity data not falling within the set of performance guidelines; and
forward, via the network interface, the recommended action to the customer.
15. The system of claim 14 , wherein the recommended action is a hardware upgrade.
16. The system of claim 14 , wherein the recommended action is a software upgrade.
17. The system of claim 14 , wherein the processor is further configured to:
instantiate a test virtual machine with the recommended action in a secure location; and
execute the test virtual machine with configuration data associated with the at least one client virtual machine.
18. The system of claim 17 , wherein the processor is further configured to:
determine a performance characterization of the test virtual machine; and
include the performance characterization with the recommended action.
19. The system of claim 14 , wherein the processor is further configured to:
determine a failing part within the physical machine based on the client activity data; and
notify the customer of the failing part.