IP Library Granted Patent US 8,117,506
Granted Patent B2
US 8,117,506 · App. 12/785,331 · Granted Feb 14, 2012

Apparatus, and associated method, for reporting delayed communication of data messages

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Quick Facts
Patent No.
US 8,117,506
App. No.
12/785,331
Granted
Feb 14, 2012
Kind
B2
Abstract

An apparatus, and an associated method, reports when incidence of email or other data-message communication of a wireless network system. An analyzer analyzes logged information and determines the incidence, such as by calculating a ratio, of delayed versus timely message communications. If the ratio, or other indication, is beyond a threshold, a reporter generates a report to alert the high incidence of delayed communications.

Claims (23)

1. A communications system having a reporting of delayed message delivery, said communications system comprising:

an enterprise server configured to route data messages associated with an email account to a wireless terminating device and detect and log when communication of the routed message is not completed responsive to a first procedure, configured to analyze the logged information with an analyzer to determine at least an indication of data messages communicated responsive to the first procedure, and configured to generate a report with a reporter when the indication of data messages communicated responsive to the first procedure is beyond a threshold.

2. The communications system of claim 1 wherein the indication of the data messages comprises a count of the data messages communicated responsive to the first procedure.

3. The communications system of claim 2 wherein the indication of the data messages comprises a function of the count of the data messages communicated responsive to the first procedure.

4. The communications system of claim 3 wherein the indication of the data messages comprises a ratio of the count of the data messages communicated responsive to the first procedure and a count of the data messages communicated responsive to a second procedure.

5. The communications system of claim 1 wherein said analyzer of said enterprise server is further configured to determine at least an indication of data messages communicated responsive to a second procedure.

6. The communications system of claim 5 wherein the second procedure comprises a notification procedure.

7. The communications system of claim 1 wherein the first procedure comprises a rescan procedure.

8. The communications system of claim 1 wherein said analyzer of said enterprise server is configured to access the logged information at selected intervals and wherein said reporter is configured to generate the report responsive to analysis made by said analyzer responsive to the access made during the access at any selected interval.

9. The communications system of claim 1 wherein said analyzer of said enterprise server comprises a logged information parser configured to parse the logged information to determine the indication of the data messages communicated responsive to the first procedure.

10. The communications system of claim 9 wherein said logged information parser is further configured to parse the logged information to determine an indication of data messages communicated responsive to a second procedure.

11. The communications system of claim 10 wherein said analyzer of said enterprise server further comprises a ratio calculator configured to calculate a ratio of the indication of the data messages communicated responsive to the first procedure and of the indication of the data messages communicated responsive to the second procedure.

12. The communications system of claim 11 wherein said reporter of said enterprise server further comprises a comparator configured to compare the ratio calculated by said ratio calculator with the threshold.

13. The communications system of claim 12 wherein said reporter of said enterprise server further comprises an error writer configured to write an error message forming the report when the ratio is beyond the threshold.

14. The communications system of claim 1 wherein said reporter of said enterprise server further comprises a comparator configured to compare the indication with the threshold.

15. A method for facilitating reporting on data message communication operations by way of a wireless network, said method comprising:

analyzing logged information of communication of data messages to determine at least an indication of data messages communicated responsive to a first procedure and an indication of data messages communicated responsive to a second procedure; and

generating a report when a ratio of the indication of the data messages responsive to the second procedure and the indication of the data messages responsive to the first procedure is determined during said analyzing to be beyond a threshold.

16. The method of claim 15 wherein the first procedure is performed subsequent to the second procedure.

17. The method of claim 15 further comprising logging the logged information during the communication of data messages.

18. A communications system having a check of success of notification-procedure sending of data messages, said communications system comprising:

a messaging server configured to provide email accounts; and

an enterprise server configured to route data messages associated with an email account provided by the messaging server to a wireless terminating device and detect and log when communication of the routed message is not completed responsive to a first procedure, configured to compare a ratio of notification-procedure-sent data messages and rescan-procedure-sent data messages, and configured to report an error condition if said ratio comparison indicates the ratio to be greater than a threshold.

Assignments (3)
NUNC PRO TUNC ASSIGNMENT Recorded Jun 19, 2023
From: BLACKBERRY LIMITED
To: MALIKIE INNOVATIONS LIMITED
Reel/Frame 064270/0001 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 16, 2023
From: BLACKBERRY LIMITED
To: MALIKIE INNOVATIONS LIMITED
Reel/Frame 064104/0103 →
CHANGE OF NAME Recorded Mar 19, 2014
From: RESEARCH IN MOTION LIMITED
To: BLACKBERRY LIMITED
Reel/Frame 032471/0734 →