Image forming apparatus and error guide offering method thereof
View Patent ↗An error guide offering method of an image forming apparatus which includes a display unit to display a user interface (UI) offering an error guide to an error, the method including: detecting the error from the image forming apparatus; determining whether the error occurs from a plurality of locations; determining whether error guides to the error occurring from the plurality of locations have a common procedure; displaying a first error guide to a first error; displaying a second error guide to a second error instead of returning to a standby mode upon a completion of the processing of the error according to the first error guide; processing the second error according to the second error guide, the displaying the second error guide including displaying a common procedure in the first and second error guides. With this, an error guide integrating a common procedure to a plurality of errors occurring from the image forming apparatus efficiently processes the error and reduces waste of time.
1. An error guide offering method of an image forming apparatus which comprises a display unit to display a user interface (UI) offering an error guide comprising a plurality of images corresponding to an error, the method comprising:
detecting the error from the image forming apparatus;
determining whether the error occurs from a plurality of locations, wherein the occurred errors comprise a first error and a second error;
determining whether the first error and the second error have a common procedure; and
displaying an integrated error guide generated based on a first error guide corresponding to the first error and a second error guide corresponding to the second error,
wherein the displaying the integrated error guide comprises
displaying the first error guide sequentially, except at least one image corresponding to a procedure for returning to a standby mode; and
displaying the second error guide sequentially, except the at least one image corresponding to the common procedure and displayed by the displaying the first error guide.
2. The method according to claim 1 , wherein the first and second errors which have the common procedure are selectively processed.
3. The method according to claim 1 , further comprising displaying a type of the error and a location where the error occurs.
4. The method according to claim 1 , further comprising determining the first error and the second error based on a preset order of priority in processing.
5. The method according to claim 1 , wherein displaying the integrated error guide further comprises confirming completion of processing of the first error, and
wherein displaying the second error guide is performed when the completion of the processing of the first error is confirmed.
6. The method according to claim 5 , wherein the displaying the integrated error guide further comprises displaying an image corresponding to a next procedure if the completion of the processing of the first error is confirmed by sensor.
7. An image forming apparatus which provides a user interface (UI) offering an error guide comprising a plurality of images corresponding to an error, the image forming apparatus comprising:
a display unit which displays thereon the error guide offering a guide to the error;
a storage unit which stores therein the error guide corresponding to the error; and
a controller which determines whether the errors comprising a first error and a second error are occurred from a plurality of locations upon a detection of the error, determines whether the first error and the second error have a common procedure, based on the stored error guide, controls the display unit to display thereon an integrated error guide generated based on a first error guide corresponding to the first error and a second error guide corresponding to the second error,
wherein the controller controls the display unit to display the first error guide sequentially, except at least one image corresponding to procedure for returning to a standby mode, and display the second error guide sequentially, except at least one image corresponding to the common procedure and displayed in the first error guide.
8. The image forming apparatus according to claim 7 , wherein the first and second errors which have the common procedure are selectively processed.
9. The image forming apparatus according to claim 7 , wherein the display unit displays thereon a type of the error and a location where the error occurs.
10. The image forming apparatus according to claim 7 , wherein the controller determines the first error and the second error based on a preset order of priority in processing.
11. The image forming apparatus according to claim 7 , wherein the controller confirms the completion of the processing of the first error using a sensor, and controls the display unit to display the second error guide when the completion of the processing of the first error is confirmed.
12. The image forming apparatus according to claim 11 , wherein the display unit displays a next procedure if the completion of the processing of the first error is confirmed by the sensor.
13. A method of displaying an error guide of an image forming apparatus which includes a display unit, the method comprising:
detecting if a plurality of errors exist in the image forming apparatus;
determining whether error guides for the errors occurring from a plurality of locations have a common procedure;
displaying integrated error guide for each of the plurality of errors having the common procedure; and
sequentially displaying error guides for each of the plurality of errors not having the common procedure without returning to a standby mode upon a completion of the processing of each error.
14. The method according to claim 13 , further comprising displaying a type of the error and a location where the error occurs.
15. The method according to claim 13 , wherein the error guides are displayed in a preset order of priority.