Apparatus, and associated method, for obtaining mobility device information
View Patent ↗An apparatus and associated method is provided for facilitating a search for user information in a multiple-domain communication scheme. A search is initiated by way of a web-based console. A search request causes search inquiries to be made to each of the domains of the multi-domain communication scheme. And, search results are provided also by way of a web-based console.
1. A computer for facilitating administrative actions for a mobile device, the computer comprising an Application Processing Interface (API), the computer configured to communicate with disparate domains and a work station device over a data network, each given domain comprising a domain API, an administration service and a user and configuration domain database storing information about one or more mobile devices associated with the given domain, and the computer further configured to execute instructions comprising:
providing a search page comprising names of the disparate domains with which the computer is in communication and a search field to receive a search request, wherein the search page is configured to be displayed by the work station device and the names of the disparate domains are displayed prior to receiving the search request;
receiving, from the work station device, the search request for user mobility information associated with a specific mobile device;
using the API to make calls to each of the domain APIs in the disparate domains, each of the calls configured to cause each of the domain APIs to access the respective user and configuration databases to search for the user mobility information;
receiving search results from the domain APIs, the search results identifying at least one domain storing the user mobility information and the identified domain is associated with the specific mobile device;
providing a direct link between the work station device and the administrative service of the identified domain; and
facilitating the work station device retrieving additional information from the identified domain without logging into the administrative service of the identified domain.
2. The computer of claim 1 further comprising a search results web page comprising the search results and a control, wherein when the control is selected, the computer provides the direct link between the work station device and the administrative service of the identified domain, and wherein the search results web page is configured to be displayed by the work station device using a web browser.
3. The computer of claim 1 wherein the computer provides the direct link after receiving a selection input via a console displayed by the work station device.
4. The computer of claim 1 wherein the search request comprises a user identification.
5. The computer of claim 4 wherein the user identification comprises a user name.
6. The computer of claim 4 wherein the user identification comprises a user-associated messaging server.
7. The computer of claim 1 wherein the user mobility information comprises at least one of: user information, mail information, device information, IT policy information, group information, device settings and device message information.
8. A method performed by a computer for facilitating administrative actions for a mobile device, wherein the computer comprises an Application Processing Interface (API), the computer is configured to communicate with disparate domains and a work station device over a data network, each given domain comprising a domain API, an administration service and a user and configuration database storing information about one or more mobile devices associated with the given domain the method comprising:
providing a search page comprising names of the disparate domains with which the computer is in communication and a search field to receive a search request, wherein the search page is configured to be displayed by the work station device and the names of the disparate domains are displayed prior to receiving the search request;
receiving, from the work station device, the search request for user mobility information associated with a specific mobile device;
using the API to make calls to each of the domain APIs in the disparate domains, each of the calls configured to cause each of the domain APIs to access the respective user and configuration databases to search for the user mobility information;
receiving search results from the domain APIs, the search results identifying at least one domain storing the user mobility information and the identified domain is associated with the specific mobile device;
providing a direct link between the work station device and the administrative service of the identified domain; and
facilitating the work station device retrieving additional information from the identified domain without logging into the administrative service of the identified domain.
9. The method of claim 8 further comprising generating a search results web page comprising the search results and a control, wherein when the control is selected, the computer provides the direct link between the work station device and the administrative service of the identified domain, and wherein the search results web page is configured to be displayed by the work station device using a web browser.
10. The method of claim 8 wherein the search request detected during said detecting comprises a user identification.
11. The method of claim 10 wherein the user identification comprises a user name.
12. The method of claim 10 wherein the user identification comprises a user-associated messaging server.
13. The method of claim 8 wherein said searching further comprises making API calls to each of the disparate domains for the user information.
14. The method of claim 8 wherein the computer provides the direct link after receiving a selection input via a console displayed by the work station device.