IP Library Granted Patent US 9,275,373
Granted Patent B2
US 9,275,373 · App. 12/919,982 · Granted Mar 1, 2016

E-mail containing live content

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Quick Facts
Patent No.
US 9,275,373
App. No.
12/919,982
Granted
Mar 1, 2016
Kind
B2
Abstract

A system for introducing live content into an electronic mail message comprising at least one dynamic live content area sent through an e-mail service provider system comprises memory and a click manager. The memory includes live content comprising image data and expiration data. The click manager receives an indication of the opening of the message by a recipient, wherein the click manager accesses the memory to retrieve live content and send the retrieved live content for rendering in the dynamic live content area of the e-mail message opened by the one of the plurality of recipients.

Claims (37)

1. A computerized method for generating and send e-mail messages containing live content, the method comprising:

sending a plurality of email messages to a plurality of recipients, each e-mail message of the plurality of e-mail messages comprising a live content area and a unique identifier identifying one recipient of the plurality of recipients:

receiving a request from a mail client to serve the live content area over a computer network, the request further comprising the unique identifier;

retrieving an image data from a memory based at least in part on a demographic information associated with the recipient and an expiration data, the image data corresponding to a marketing advertisement and the expiration data corresponding to an expiration date of the marketing advertisement that is indicative of a number of times the image data is to be retrieved; and

transmitting the image data to the mail client over the computer network, wherein a default image data is retrieved and transmitted in the event that the request is received after the image data has been retrieved more than the number of times.

2. The method of claim 1 , wherein the image data is associated with a unique coupon for the recipient.

3. The method of claim 1 , wherein the demographic information is a geographic location and the image data is retrieved based at least in part on a geo-targeted competitive couponing model based on the geographic location.

4. The method of claim 1 , wherein the plurality of e-mail messages are sent to the plurality of recipients upon receiving an indication that each of the plurality of recipients abandoned one or more online items in a shopping cart.

5. The method of claim 4 , wherein the image data is a notification that the recipient abandoned the one or more on line items in the shopping cart.

6. The method of claim 1 , wherein the default image data, when rendered in the mail client, displays a standard coupon.

7. The method of claim 1 , wherein the image data, when rendered in the mail client displays a coupon uniquely associated with the recipient.

8. The method of claim 1 , wherein the request further comprises at least one substitution string, and the image data is retrieved based at least in part on each of the at least one substitution string.

9. A computer system for generating and sending e-mail messages containing live content, the system comprising:

an e-mail service provider computer system including memory configured to:

send a plurality of email messages to a plurality of recipients, each e-mail message of the plurality of e-mail messages comprising a live content area and a unique identifier identifying one recipient of the plurality of recipients:

receive a request from a mail client to serve the live content area over a computer network, the request further comprising the unique identifier;

retrieve an image data from a memory based at least in part on a demographic information associated with the recipient and an expiration data, the image data corresponding to a marketing advertisement and the expiration data corresponding to an expiration date of the marketing advertisement that is indicative of a number of times the image data is to be retrieved; and

transmit the image data to the mail client over the computer network, wherein a default image data is retrieved and transmitted in the event that the request is received after the image data has been retrieved more than the number of times.

10. The computer system of claim 9 , wherein the image data is associated with a unique coupon for the recipient.

11. The computer system of claim 9 , wherein the demographic information is a geographic location and the image data is retrieved based at least in part on a geo-targeted competitive couponing model based on the geographic location.

12. The computer system of claim 9 , wherein the email service provider computer system is further configured to send the plurality of e-mail messages to the plurality of recipients upon receiving an indication that each of the plurality of recipients abandoned one or more online items in a shopping cart.

13. The computer system of claim 12 , wherein the image data comprises a notification that the recipient abandoned the one or more on line items in the shopping cart.

14. The computer system of claim 9 , wherein the default image data, when rendered in the mail client, displays a standard coupon.

15. The computer system of claim 9 , wherein the image data, when rendered in the mail client displays a coupon uniquely associated with the recipient.

16. The computer system of claim 9 , wherein the request further comprises at least one substitution string, and the image data is retrieved based at least in part on each of the at least one substitution string.

17. A non-transitory computer-readable medium storing a plurality of instructions which, when executed by a processor, cause the processor to:

send a plurality of email messages to a plurality of recipients, each e-mail message of the plurality of e-mail messages comprising a live content area and a unique identifier identifying one recipient of the plurality of recipients:

receive a request from a mail client to serve the live content area over a computer network, the request further comprising the unique identifier;

retrieve an image data from a memory based at least in part on a demographic information associated with the recipient and an expiration data, the image data corresponding to a marketing advertisement and the expiration data corresponding to an expiration date of the marketing advertisement that is indicative of a number of times the image data is to be retrieved; and

transmit the image data to the mail client over the computer network, wherein a default image data is retrieved and transmitted in the event that the request is received after the image data has been retrieved more than the number of times.

18. The medium of claim 17 , wherein the image data is associated with a unique coupon for the recipient.

19. The medium of claim 17 , wherein the demographic information is a geographic location and the image data is retrieved based at least in part on a geo-targeted competitive couponing model based on the geographic location.

20. The medium of claim 17 , wherein the instructions further cause the processor to send the plurality of e-mail messages to the plurality of recipients upon receiving an indication that each of the plurality of recipients abandoned one or more online items in a shopping cart.

21. The medium of claim 20 , wherein the image data is a notification that the recipient abandoned the one or more on line items in the shopping cart.

22. The medium of claim 17 , wherein the default image data, when rendered in the mail client, displays a standard coupon.

23. The medium of claim 17 , wherein the image data, when rendered in the mail client displays a coupon uniquely associated with the recipient.

24. The medium of claim 17 , wherein the request further comprises at least one substitution string, and the image data is retrieved based at least in part on each of the at least one substitution string.

Assignments (4)
CHANGE OF NAME Recorded Oct 24, 2024
From: SALESFORCE.COM, INC.
To: SALESFORCE, INC.
Reel/Frame 069270/0655 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 24, 2017
From: EXACTTARGET, LLC
To: SALESFORCE.COM, INC.
Reel/Frame 041056/0057 →
CHANGE OF NAME Recorded Jan 12, 2017
From: EXACTTARGET, INC.
To: EXACTTARGET, LLC
Reel/Frame 041348/0738 →
RELEASE Recorded Apr 24, 2012
From: SILICON VALLEY BANK
To: EXACTTARGET, INC.
Reel/Frame 028123/0580 →