IP Library Patent Application 12961210
Patent Application
App. No. 12/961,210

PREDETERMINED CODE TRANSMISSION FOR LANGUAGE INTERPRETATION

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Quick Facts
Patent No.
US None
App. No.
12/961,210
Abstract

An input is received with a communication device. The input has a predetermined code that initiates a communication through the communication device. Further, the predetermined code is transmitted from the communication device to a telecom carrier device. The telecom carrier device recognizes the predetermined code and routes the communication from the communication device to a dedicated telephone number for a live language interpretation system associated with the predetermined code. The live language interpretation system provides a live language interpretation service through a language interpreter.

Claims (47)

1 . A method comprising:

receiving, with a communication device, an input having a predetermined code that initiates a communication through the communication device; and

transmitting the predetermined code from the communication device to a telecom carrier device, the telecom carrier device recognizing the predetermined code and routing the communication from the communication device to a dedicated telephone number for a live language interpretation system associated with the predetermined code, the live language interpretation system providing a live language interpretation service through a language interpreter.

2 . The method of claim 1 , wherein the predetermined code includes a non-numeric character and a numeric character.

3 . The method of claim 1 , wherein the predetermined code includes a non-alphabetic character and a numeric character.

4 . The method of claim 1 , wherein the communication device is a cell phone.

5 . The method of claim 1 , wherein the communication device is a smart phone.

6 . The method of claim 1 , wherein the live language interpretation system determines that the communication is from a telecom carrier dedicated number by utilizing Dialed Number Identification Service.

7 . The method of claim 6 , wherein the live language interpretation system provides an automated greeting that includes a name of the telecom carrier.

8 . The method of claim 1 , wherein the live language interpretation system provides a prompt for language to be interpreted.

9 . The method of claim 8 , wherein the prompt is provided through an interactive voice response system.

10 . A communication device comprising:

an input module that receives a predetermined code that initiates a communication through the communication device; and

a transmission module, which is operated by a processor in the communication device, that transmits the predetermined code from the communication device to a telecom carrier device, the telecom carrier device recognizing the predetermined code and routing the communication from the communication device to a dedicated telephone number for a live language interpretation system associated with the predetermined code, the live language interpretation system providing a live language interpretation service through a language interpreter.

11 . The communication device of claim 10 , wherein the predetermined code includes a non-numeric character and a numeric character.

12 . The communication device of claim 10 , wherein the predetermined code includes a non-alphabetic character and a numeric character.

13 . The communication device of claim 10 , wherein the live language interpretation system determines that the communication is from a telecom carrier dedicated number by utilizing Dialed Number Identification Service.

14 . The communication device of claim 13 , wherein the live language interpretation system provides an automated greeting that includes a name of the telecom carrier.

15 . The communication device of claim 10 , wherein the live language interpretation system provides a prompt for language to be interpreted.

16 . The communication device of claim 15 , wherein the prompt is provided through an interactive voice response system.

17 . A communication system comprising:

a reception module that receives a predetermined code from a communication device;

a processor that recognizes the predetermined code; and

a routing module that routes the communication from the communication device to a dedicated telephone number for a live language interpretation system associated with the predetermined code, the live language interpretation system providing a live language interpretation service through a language interpreter.

18 . The communication system of claim 17 , wherein the predetermined code includes a non-numeric character and a numeric character.

19 . The communication system of claim 17 , wherein the predetermined code includes a non-alphabetic character and a numeric character.

20 . The communication device of claim 17 , wherein the live language interpretation system determines that the communication is from a telecom carrier dedicated number by utilizing Dialed Number Identification Service.

21 . A computer program product comprising a computer useable medium having a computer readable program, wherein the computer readable program when executed on a computer causes the computer to:

receive, with a communication device, an input having a predetermined code that initiates a communication through the communication device; and

transmit the predetermined code from the communication device to a telecom carrier device, the telecom carrier device recognizing the predetermined code and routing the communication from the communication device to a dedicated telephone number for a live language interpretation system associated with the predetermined code, the live language interpretation system providing a live language interpretation service through a language interpreter.

22 . The computer program product of claim 21 , wherein the predetermined code includes a non-numeric character and a numeric character.

23 . The computer program product of claim 21 , wherein the predetermined code includes a non-alphabetic character and a numeric character.

24 . The computer program product of claim 21 , wherein the live language interpretation system determines that the communication is from a telecom carrier dedicated number by utilizing Dialed Number Identification Service.

25 . A computer program product comprising a computer useable medium having a computer readable program, wherein the computer readable program when executed on a computer causes the computer to:

receive a predetermined code from a communication device;

recognize, with a processor, the predetermined code; and

route the communication from the communication device to a dedicated telephone number for a live language interpretation system associated with the predetermined code, the live language interpretation system providing a live language interpretation service through a language interpreter.

26 . The computer program product of claim 25 , wherein the predetermined code includes a non-numeric character and a numeric character.

27 . The computer program product of claim 25 , wherein the predetermined code includes a non-alphabetic character and a numeric character.

28 . The computer program product of claim 25 , wherein the live language interpretation system determines that the communication is from a telecom carrier dedicated number by utilizing Dialed Number Identification Service.

29 . A method comprising:

receiving a predetermined code from a communication device;

recognizing, with a processor, the predetermined code; and

routing the communication from the communication device to a dedicated telephone number for a live language interpretation system associated with the predetermined code, the live language interpretation system providing a live language interpretation service through a language interpreter.

30 . The method of claim 29 , wherein the predetermined code includes a non-numeric character and a numeric character.

31 . The method of claim 29 , wherein the predetermined code includes a non-alphabetic character and a numeric character.

32 . The method of claim 29 , wherein the live language interpretation system determines that the communication is from a telecom carrier dedicated number by utilizing Dialed Number Identification Service.

Assignments (5)
RELEASE FIRST LIEN Recorded Sep 16, 2016
From: CREDIT SUISSE AG
To: LANGUAGE LINE, LLC; TELE-INTERPRETERS ACQUISITION LLC; LINGO SYSTEMS, LLC; TELE-INTERPRETERS LLC; LANGUAGE LINE SERVICES, INC.; PACIFIC INTERPRETERS INCORPORATED; PACIFIC CALL CENTER SERVICES, LLC; ON LINE INTERPRETERS, INC.; LANGUAGE LINE COSTA RICA, LLC; LANGUAGE LINE ON-SITE INTERPRETING LLC; LANGUAGE LINE HOLDINGS II, INC.
Reel/Frame 040054/0331 →
RELEASE SECOND LIEN Recorded Sep 16, 2016
From: CREDIT SUISSE AG
To: LANGUAGE LINE, LLC; TELE-INTERPRETERS ACQUISITION LLC; LINGO SYSTEMS, LLC; TELE-INTERPRETERS LLC; LANGUAGE LINE SERVICES, INC.; PACIFIC INTERPRETERS INCORPORATED; PACIFIC CALL CENTER SERVICES, LLC; ON LINE INTERPRETERS, INC.; LANGUAGE LINE COSTA RICA, LLC; LANGUAGE LINE ON-SITE INTERPRETING LLC; LANGUAGE LINE HOLDINGS II, INC.
Reel/Frame 040054/0343 →
PATENT SECURITY AGREEMENT FIRST LIEN Recorded Jul 13, 2015
From: LANGUAGE LINE SERVICE HOLDINGS, INC.; LANGUAGE LINE HOLDINGS II, INC.; TELE-INTERPRETERS LLC; LANGUAGE LINE ON-SITE INTERPRETING LLC; LINGO SYSTEMS, LLC; LANGUAGE LINE SERVICES, INC.; PACIFIC INTERPRETERS INCORPORATED; PACIFIC CALL CENTER SERVICES, LLC; ON LINE INTERPRETERS, INC.; LANGUAGE LINE COSTA RICA, LLC
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
Reel/Frame 036100/0290 →
PATENT SECURITY AGREEMENT SECOND LIEN Recorded Jul 13, 2015
From: LANGUAGE LINE SERVICES HOLDINGS, INC.; LANGUAGE LINE HOLDINGS II, INC.; TELE-INTERPRETERS LLC; LANGUAGE LINE ON-SITE INTERPRETING LLC; LINGO SYSTEMS, LLC; LANGUAGE LINE SERVICES, INC.; PACIFIC INTERPRETERS INCORPORATED; PACIFIC CALL CENTER SERVICES, LLC; ON LINE INTERPRETERS, INC.; LANGUAGE LINE COSTA RICA, LLC
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
Reel/Frame 036101/0412 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 6, 2010
From: MOORE, JAMES L., JR.; PROVENZANO, LOUIS F., JR.
To: LANGUAGE LINE SERVICES, INC.
Reel/Frame 025457/0439 →