Dial capture alarm interface with integrated voice
View Patent ↗In one aspect of the present invention there is provided a system that provides for one or more of the following: (a) allows a dial capture alarm communicator to both send event data and provide a voice path to an alarm receiver at the central station; (b) is not integrated into the alarm panel, which allows it to be added to almost any preexisting installation; (c) uses industry-standard event reporting protocols, it can be used with any alarm panel that provides industry-standard event notifications; and/or (d) provides transparent transport for both the voice and the data, meaning that neither the alarm panel nor the alarm communicator at the central station is aware of the communicator's intermediary function.
1. An alarm communication center for establishing an audio communication pathway between an alarm reporting apparatus and a central monitoring station, the alarm communication center comprising:
an alarm communication processing subsystem being configured to establish a data interface to the alarm reporting apparatus to receive an event data notification from the alarm reporting apparatus, the event data notification containing information on an alarm event and information on an audio-enabled alarm event;
a dialing subsystem module being configured to receive a voice communication link from the alarm reporting apparatus and the dialing subsystem module being configured to receive the event data notification from the alarm communication processing subsystem, wherein the dialing subsystem module being further configured to combine the event data notification and the voice interface into a single communication link capable of delivering data and audio; and
the dialing subsystem module being further configured to connect the single communication link to the central monitoring station whereby the single communication link delivers data and establishes an audio communication pathway back to the alarm reporting apparatus.
2. The system of claim 1 , wherein the alarm reporting apparatus is further defined as an alarm communicator interfaced with an alarm panel for the reporting of event data notifications initiated by the alarm panel.
3. The system of claim 1 , wherein the audio communication pathway is further defined as a 2-way voice communication pathway and/or a 1-way listen-in communication pathway.
4. The system of claim 1 , wherein the dialing subsystem module being further configured to disconnect the single communication link to the alarm reporting apparatus upon receiving a disconnect signal from the central monitoring station.