Conferencing unit and method for carrying out multi-point communication
View Patent ↗The invention relates to a conferencing unit for multi-point communication in the course of a telephone conference. Previously, it was not possible to call up and document agreements and decisions in voice-based telephone conferences in a computer-aided manner. The reason was that in traditional conferencing units, all audio channels were mixed into an overall channel and therefore an undisturbed interaction of individual participants with the system is not possible. The invention enables an individual association of a conference participant with a decision processing unit, in which decisions can be announced in a dialog system and stored in a computer-readable format.
1. A method of carrying out a conference comprising:
a plurality of conference participant devices each connecting to a respective one of a plurality of conference participant data interfaces of a multi-point control unit for a telephone conference, bidirectional exchanging of conference participant data that is at least partially comprised of voice data for the telephone conference being provided via the conference participant devices connecting to the conference participant data interfaces;
at least one decision processing unit connecting to the conference participant data interfaces of the multi-point control unit via at least one rerouting device such that conference participant data for each of the conference participant devices is rerouted to the at least one decision processing unit such that conference participant data from each of the conference participant devices is not mixed with other conference participant data from other conference participant devices when routed to the at least one decision processing unit;
the at least one decision processing unit carrying out a voice based dialogue with conference participants via the connection to the conference participant data interfaces that comprises:
(i) the at least one decision processing unit presenting the conference participants with at least one decision making point in a form of a question, and
(ii) each of the conference participant devices transmitting an answer to the question via conference participant data that is comprised of voice data that is transmitted to the at least one decision processing unit via the at least one rerouting device such that the answer from each conference participant device is not mixed with answers from other conference participant devices;
the at least one decision processing unit registering the answer received from each of the conference participant devices and saving that answer in a machine-readable form; and
the at least one decision processing unit automatically generating a log file that identifies the question and the answer to the question received from each of the conference participant devices and identifies an outcome of voting and identifies how the conference participants voted.
2. The method of claim 1 wherein the multi-point control unit is a teleconference server and each of the conference participant devices is a computer, personal digital assistant, or telephone.
3. The method of claim 1 wherein each of the conference participant devices is connected to the respective one of the conference participant data interfaces via a communication system.
4. The method of claim 1 wherein the at least one decision processing unit has an interactive terminal for carrying out the dialogue.
5. The method of claim 1 wherein the dialogue further comprises:
each of the conference participant devices transmitting a password within the conference participant data transmitted to the at least one decision processing unit.
6. The method of claim 1 wherein the dialogue results in authorization to accept a release of a purchase order.
7. The method of claim 1 wherein the method further comprises:
one of the conference participant devices transmitting personal data assigned to a conference participant associated with that conference participant device to the at least one decision processing unit.
8. The method of claim 7 wherein the personal data is comprised of at least one of an email address and an address associated with a web conference.
9. A communication system comprising:
a plurality of conference participant devices;
at least one decision processing unit;
a multi-point control unit having a plurality of conference participant data interfaces; and
at least one rerouting device;
each of the conference participant devices being connectable to a respective one of the conference participant data interfaces of the multi-point control unit for a telephone conference, bidirectional exchanging of conference participant data that is at least partially comprised of voice data for the telephone conference being transmittable via the conference participant devices connecting to the conference participant data interfaces;
the at least one decision processing unit connectable to the conference participant data interfaces of the multi-point control unit via the at least one rerouting device such that conference participant data for each of the conference participant devices is rerouted to the at least one decision processing unit during the telephone conference such that conference participant data from each of the conference participant devices is not mixed with other conference participant data from other conference participant devices when routed to the at least one decision processing unit;
the at least one decision processing unit carrying out a voice based dialogue with conference participants associated with the conference participant devices via the connection to the conference participant data interfaces that comprises:
(i) the at least one decision processing unit presenting the conference participants with at least one decision making point in a form of a question, and
(ii) each of the conference participant devices transmitting an answer to the question via conference participant data that is comprised of voice data that is transmitted to the at least one decision processing unit via the at least one rerouting device such that the answer from each conference participant device is not mixed with answers from other conference participant devices;
the at least one decision processing unit registering the answer received from each of the conference participant devices and saving that answer in a machine-readable form; and
the at least one decision processing unit automatically generating a log file that identifies the question and the answer to the question received from each of the conference participant devices and identifies an outcome of voting and identifies how the conference participants voted.
10. The system of claim 9 wherein the multi-point control unit is a teleconference server and each of the conference participant devices is a computer, personal digital assistant, or telephone.
11. The system of claim 9 wherein each of the conference participant devices is connected to the respective one of the conference participant data interfaces via a communication system.
12. The system of claim 9 wherein the at least one decision processing unit has an interactive terminal for carrying out the dialogue.
13. The system of claim 9 wherein the dialogue further comprises:
each of the conference participant devices transmitting a password within the conference participant data transmitted to the at least one decision processing unit.
14. The system of claim 9 wherein the dialogue results in authorization to accept a release of a purchase order.