Connecting Consumers with Providers
A computer-implemented method includes receiving a request from a consumer to purchase consultation time from a service provider having specified attributes, the service providers associated with a private business; generating a graphical user interface that when rendered on a display device depicts an image marking the graphical user interface with a indicia of the private business and one or more input elements for searching for the one or more service providers associated with the private business; determining by a computer system one or more service providers associated with the private label that are presently available to engage in a real-time consultation with the consumer; searching by the computer system a database of attributes for the one or more presently available service providers selling consultation time; and identifying a presently available service provider associated with at least some of attributes included in the request to purchase consultation time.
1 . A computer-implemented method comprises:
receiving a request from a consumer to purchase consultation time from a service provider having specified attributes, the service providers associated with a private business;
generating a graphical user interface that when rendered on a display device depicts an image marking the graphical user interface with a indicia of the private business and one or more input elements for searching for the one or more service providers associated with the private business;
determining by a computer system one or more service providers associated with the private label that are presently available to engage in a real-time consultation with the consumer;
searching by the computer system a database of attributes for the one or more presently available service providers selling consultation time; and
identifying a presently available service provider associated with at least some of attributes included in the request to purchase consultation time.
2 . The computer-implemented method of claim 1 , further comprising:
establishing a communication channel between a computer system of the identified service provider and a computer system of the consumer.
3 . The computer-implemented method of claim 1 , wherein the attributes for a service provider comprise one or more of a date on which the consultation time of the service provider is sold and a field related to the consultation provided by the service provider.
4 . The computer-implemented method of claim 1 , further comprising:
receiving from a computer system of the consumer payment information for purchase of the consultation time;
processing the payment information; and
crediting an account of the identified service provider with a compensation amount.
5 . The computer-implemented method of claim 1 , wherein the service provider is a customer service representative.
6 . The computer-implemented method of claim 1 , wherein receiving the request to purchase consultation time comprises:
receiving information indicative of one or more actions performed by the consumer in a graphical user interface generated by the computer system; and
detecting, based on the one or more actions, the request to purchase consultation time.
7 . The computer-implemented method of claim 1 , wherein the identified service provider is a first type of service provider, and wherein the method further comprises:
generating a graphical user interface that when rendered on a display device depicts:
a first visual representation of the first type of service provider that is available for a first type of consultation with the consumer; and
a second visual representation of a second, different type of service provider that is available for a second, different type of consultation with the consumer.
8 . The computer-implemented method of claim 1 , further comprising:
sending the consumer a list of video or audio for the consumer to select from to view to assist the consumer in selecting a provider.
9 . One or more machine-readable media configured to store instructions that are executable by one or more processing devices to perform operations comprising:
receiving a request from a consumer to purchase consultation time from a service provider having specified attributes, the service providers associated with a private business;
generating a graphical user interface that when rendered on a display device depicts an image marking the graphical user interface with a indicia of the private business and one or more input elements for searching for the one or more service providers associated with the private business;
determining one or more service providers associated with the private label that are presently available to engage in a real-time consultation with the consumer;
searching a database of attributes for the one or more presently available service providers selling consultation time; and
identifying a presently available service provider associated with at least some of attributes included in the request to purchase consultation time.
10 . The one or more machine-readable media of claim 9 , wherein the operations further comprise:
establishing a communication channel between a computer system of the identified service provider and a computer system of the consumer.
11 . The one or more machine-readable media of claim 9 , wherein the attributes for a service provider comprise one or more of a date on which the consultation time of the service provider is sold and a field related to the consultation provided by the service provider.
12 . The one or more machine-readable media of claim 9 , wherein the operations further comprise:
receiving from a computer system of the consumer payment information for purchase of the consultation time;
processing the payment information; and
crediting an account of the identified service provider with a compensation amount.
13 . The one or more machine-readable media of claim 9 , wherein receiving the request to purchase consultation time comprises:
receiving information indicative of one or more actions performed by the consumer in a graphical user interface generated by the computer system; and
detecting, based on the one or more actions, the request to purchase consultation time.
14 . The one or more machine-readable media of claim 9 , wherein the identified service provider is a first type of service provider, and wherein the operations further comprise:
generating a graphical user interface that when rendered on a display device depicts:
a first visual representation of the first type of service provider that is available for a first type of consultation with the consumer; and
a second visual representation of a second, different type of service provider that is available for a second, different type of consultation with the consumer.
15 . The one or more machine-readable media of claim 9 , wherein the operations further comprise:
sending the consumer a list of video or audio for the consumer to select from to view to assist the consumer in selecting a provider.
16 . An electronic system comprising:
one or more processing devices; an
one or more machine-readable media configured to store instructions that are executable by the one or more processing devices to perform operations comprising:
receiving a request from a consumer to purchase consultation time from a service provider having specified attributes, the service providers associated with a private business;
generating a graphical user interface that when rendered on a display device depicts an image marking the graphical user interface with a indicia of the private business and one or more input elements for searching for the one or more service providers associated with the private business;
determining one or more service providers associated with the private label that are presently available to engage in a real-time consultation with the consumer;
searching a database of attributes for the one or more presently available service providers selling consultation time; and
identifying a presently available service provider associated with at least some of attributes included in the request to purchase consultation time.
17 . The electronic system of claim 16 , wherein the operations further comprise:
establishing a communication channel between a computer system of the identified service provider and a computer system of the consumer.
18 . The electronic system of claim 16 , wherein the attributes for a service provider comprise one or more of a date on which the consultation time of the service provider is sold and a field related to the consultation provided by the service provider.
19 . The electronic system of claim 16 , wherein the operations further comprise:
receiving from a computer system of the consumer payment information for purchase of the consultation time;
processing the payment information; and
crediting an account of the identified service provider with a compensation amount.
20 . The electronic system of claim 16 , wherein the identified service provider is a first type of service provider, and wherein the operations further comprise:
generating a graphical user interface that when rendered on a display device depicts:
a first visual representation of the first type of service provider that is available for a first type of consultation with the consumer; and
a second visual representation of a second, different type of service provider that is available for a second, different type of consultation with the consumer.