Systems and methods for providing protection against a solicitation for information during a telephone call
View Patent ↗A computer-implemented method to provide protection against a solicitation for information during a telephone call is described. A telephone call connection between a target device and a source device is monitored. A determination is made when sensitive information is provided via the target device. Characteristics of the source device are compared with characteristics stored in a first database. A warning message is generated based on the results of the comparison.
1. A computer-implemented method to provide protection against a solicitation for information during a telephone call, comprising:
monitoring, by a processor, a telephone call connection between a target device and a source device;
determining, by the processor, when sensitive information is received via the target device;
encrypting the sensitive information received via the target device;
comparing, by the processor, characteristics of the source device with characteristics stored in a first database, wherein characteristics of the source device comprise at least a recording of an automated audio message provided to the target device during the telephone call; and
generating, by the processor, a warning message based on the results of the comparison.
2. The method of claim 1 , further comprising receiving the sensitive information via a keypad of the target device prior to the telephone call.
3. The method of claim 1 , further comprising transmitting the encrypted sensitive information to a back-end server, wherein the back-end server stores the sensitive information in a second database.
4. The method of claim 1 , wherein characteristics of the source device comprise a telephone number associated with an entity that originated the telephone call.
5. The method of claim 1 , wherein comparing characteristics of the source device comprises comparing the characteristics of the source device with a whitelist of characteristics stored in the first database.
6. The method of claim 1 , wherein comparing characteristics of the source device comprises comparing the characteristics of the source device with a blacklist of characteristics stored in the first database.
7. The method of claim 1 , wherein the sensitive information comprises bank account information.
8. A computing device configured to provide protection against a solicitation for information during a telephone call, comprising:
a processor;
memory in electronic communication with the processor;
instructions stored in the memory, the instructions being executable by the processor to:
monitor a telephone call connection between a target device and a source device;
determine when sensitive information is received via the target device;
encrypt the sensitive information received via the target device;
compare characteristics of the source device with characteristics stored in a first database, wherein characteristics of the source device comprise at least a recording of an automated audio message provided to the target device during the telephone call; and
generate a warning message based on the results of the comparison.
9. The computing device of claim 8 , wherein the instructions are executable by the processor to:
receive the sensitive information via a keypad of the target device prior to the telephone call.
10. The computing device of claim 8 , wherein the instructions are executable by the processor to:
transmit the encrypted sensitive information to a back-end server, wherein the back-end server stores the sensitive information in a second database.
11. The computing device of claim 8 , wherein characteristics of the source device comprise a telephone number associated with an entity that originated the telephone call.
12. The computing device of claim 8 , wherein comparing characteristics of the source device further comprises instructions executable by the processor to:
compare the characteristics of the source device with a whitelist of characteristics stored in the first database.
13. The computing device of claim 8 , wherein comparing characteristics of the source device further comprises instructions executable by the processor to:
compare the characteristics of the source device with a blacklist of characteristics stored in the first database.
14. The computing device of claim 8 , wherein the sensitive information comprises bank account information.
15. A computer-program product for providing protection against a solicitation for information during a telephone call, the computer-program product comprising a non-transitory computer-readable medium storing instructions thereon, the instructions being executable by the processor to:
monitor a telephone call connection between a target device and a source device;
determine when sensitive information is received via the target device;
encrypt the sensitive information received via the target device;
compare characteristics of the source device with characteristics stored in a first database, wherein characteristics of the source device comprise at least a recording of an automated audio message provided to the target device during the telephone call; and
generate a warning message based on the results of the comparison.
16. The computer-program product of claim 15 , wherein the instructions are executable by the processor to:
receive sensitive information via a keypad of the target device prior to the telephone call; and
transmit the encrypted sensitive information to a back-end server, wherein the back-end server stored the sensitive information in a second database.