System and method for using a mobile device to locate a followed item in a retail store
View Patent ↗A computing device receives information that is representative of a location of a mobile device and uses the information representative of the location of the mobile device to select one or more maps corresponding to a retail establishment. The computing device also receives information that is representative of a customer and uses the information representative of the customer to place on the one or more selected maps indicia indicative of one or more locations within the retail establishment at which one or more items determined to be of interest to the customer are located. The one or more selected maps with the indicia are then provided to the mobile device for display.
1. A computer-readable media embodied on a non-transient, physical memory device having stored thereon computer-executable instructions for providing a customer with a map to a location of at least one item within a retail establishment, the instructions performing steps comprising:
storing information identifying at least one item previously selected by the customer for purchase;
receiving information that is representative of a location of a mobile device;
using the information representative of the location of the mobile device to select one or more maps corresponding to the retail establishment;
receiving information that is representative of the customer, wherein the received information identifies the at least one item previously selected by the customer for purchase and one or more additional items for suggestion to the customer for purchase, based on the at least one item selected by the customer for purchase;
using the information representative of the customer to include with the one or more selected maps corresponding to the retail establishment, indicia indicative of one or more locations within the retail establishment at which the at least one item previously selected by the customer for purchase and the one or more additional items suggested to the customer for purchase are located; and
providing the one or more selected maps with the included indicia to the mobile device for display.
2. The computer-readable media as recited in claim 1 , wherein the one or more additional items are items having a price that is being followed by the customer.
3. The computer-readable media as recited in claim 1 , wherein the information that is representative of the customer is obtained from a loyalty card provided to the customer.
4. The computer-readable media as recited in claim 1 , wherein the information that is representative of the customer is obtained from a memory store within the mobile device.
5. The computer-readable media as recited in claim 1 , wherein the information that is representative of the location of the mobile device is automatically obtained by the mobile device.
6. The computer-readable media as recited in claim 5 , wherein a global positioning satellite system is used to automatically obtain the information representative of the location of the mobile device.
7. The computer-readable media as recited in claim 1 , wherein the information that is representative of the location of the mobile device is manually entered into the mobile device by the customer.
8. The computer-readable media as recited in claim 1 , wherein the map further includes indicia showing a determined location of the mobile device.
9. The computer-readable media as recited in claim 8 , wherein the instructions provide directions to the one or more locations within the retail establishment considering the determined location of the mobile device.
10. The computer-readable media as recited in claim 1 , wherein the one or more locations within the retail establishment comprise departments within the retail establishment.
11. The computer-readable media as recited in claim 1 , wherein the one or more locations within the retail establishment comprises aisles within the retail establishment.
12. The computer-readable media as recited in claim 1 , wherein the one or more maps each comprise three-dimensional representations of the retail establishment.
13. The computer-readable media as recited in claim 1 , wherein the one or more maps each comprise an overhead layout representation of the retail establishment.
14. The computer-readable media as recited in claim 1 , wherein the retail establishment comprises a mall having a plurality of stores.
15. The computer-readable media as recited in claim 1 , wherein the retail establishment comprises a single store.
16. The computer-readable media as recited in claim 1 , wherein the received information identifies the one or more additional items for suggestion to the customer for purchase based on at least another item identified for purchase by at least one acquaintance of the customer.
17. A computer-readable media embodied on a non-transient, physical memory device having stored thereon computer-executable instructions for providing a customer with a map to a location of at least one item within a retail establishment, the instructions performing steps comprising:
storing information identifying at least one item previously selected by the customer for purchase;
receiving information that is representative of the customer, wherein the received information identifies the at least one item previously selected by the customer for purchase and one or more additional items for suggestion to the customer for purchase, based on the at least one item selected by the customer for purchase;
identifying one or more maps corresponding to the retail establishment; and
providing the one or more selected maps, including indicia indicative of one or more locations within the retail establishment at which the at least one item previously selected by the customer for purchase and the one or more additional items suggested to the customer for purchase are located, to the mobile device for display.
18. The computer-readable media as recited in claim 17 , wherein the one or more additional items comprise items having a price that is being followed by the customer.
19. The computer-readable media as recited in claim 17 , wherein the one or more additional items comprise items that are to be purchased with the at least one item previously selected by the customer for purchase.
20. The computer-readable media as recited in claim 17 , wherein the information that is representative of the customer is obtained from a loyalty card provided to the customer.
21. The computer-readable media as recited in claim 17 , wherein the information that is representative of the customer is obtained from a memory store within the mobile device.
22. The computer-readable media as recited in claim 17 , wherein:
a global positioning satellite system is used to automatically obtain information representative of a location of the mobile device; and
the identifying of the one or more maps corresponding to the retail establishment is based on the information representative of the location of the mobile device.
23. The computer-readable media as recited in claim 22 , wherein the information that is representative of the location of the mobile device is manually entered into the mobile device by the customer.
24. The computer-readable media as recited in claim 17 , wherein the one or more maps further includes indicia showing a determined location of the mobile device.
25. The computer-readable media as recited in claim 24 , wherein the instructions provide directions to the one or more locations within the retail establishment considering the determined location of the mobile device.
26. The computer-readable media as recited in claim 17 , wherein the one or more locations within the retail establishment comprise one or both of departments within the retail establishment and/or aisles within the retail establishment.
27. The computer-readable media as recited in claim 17 , wherein the one or more maps each comprise three-dimensional representations of the retail establishment.
28. The computer-readable media as recited in claim 17 , wherein the one or more maps each comprise an overhead layout representation of the retail establishment.
29. The computer-readable media as recited in claim 17 , wherein the retail establishment comprises one of a mall having a plurality of stores and a single store.
30. The computer-readable media as recited in claim 17 , wherein the received information identifies the one or more additional items for suggestion to the customer for purchase based on at least another item identified for purchase by at least one acquaintance of the customer.