Fraud prevention
A method of detecting interference with a fraud prevention transmitter on a self-service terminal is described. The method comprises: detecting presentation of a card at a card reader; attempting to detect a customer while the card is presented; and triggering an alarm event if the customer is not detected while the card is presented on a predetermined number of occasions.
1. A method of detecting interference with a fraud prevention transmitter on a self-service terminal, the method comprising:
detecting presentation of a card at a card reader by a pre-read head before the card reader is opened, the pre-read head detects a magnetic stripe and opens the shutter for the card reader before the card is read or recognized;
attempting, by a proximity sensor that is located within a card guide of a fascia for the card reader, to detect a customer while the card is presented and detecting, by the proximity sensor, when an alien card reader is attached to the self-service terminal and detecting by a same proximity sensor as the proximity sensor when a hand of the customer is present at the self-service terminal based on a magnetic reader detector of the proximity sensor integrated into a detector cavity of the card reader as two magnetic sensors located on opposing sides of a track within the card reader, the magnetic reader detector generating a rising signal for the hand when in proximity to the proximity sensor; and
triggering an alarm event if the customer is not detected while the card is presented on a predetermined number of occasions.
2. A method according to claim 1 , wherein the step of detecting presentation of a card at a card reader includes detecting insertion of a card into a card reader.
3. A method according to claim 2 , wherein the step of detecting insertion of a card into a card reader includes detecting closure of a width switch indicating that an object of the correct width has been inserted into a throat of the card reader.
4. A method according to claim 2 , wherein the step of detecting insertion of a card into a card reader includes detecting the magnetic stripe on the card indicating that the card has been oriented correctly.
5. A method according to claim 2 , wherein the step of detecting insertion of a card into a card reader includes detecting opening of a card reader shutter.
6. A method according to claim 1 , wherein the step of attempting to detect a customer while the card is presented is implemented by attempting to detect a card being held by the customer.
7. A method according to claim 1 , wherein the predetermined number of occasions comprises a single occasion.
8. A method according to claim 1 , wherein the predetermined number of occasions comprises a plurality of consecutive occasions.
9. A method according to claim 1 , wherein the method comprises the further step of transmitting the triggered alarm to a remote management centre.
10. A method according to claim 1 , wherein the method comprises the further step of terminating a current transaction and putting the self-service terminal out of service in response to the triggered alarm event.
11. A method of preventing fraud at a self-service terminal, the method comprising the steps of:
attempting to correlate a signal from a card reader in the self-service terminal with a signal from a proximity sensor that is located within a card guide of a fascia for the card reader, and detecting, by the proximity sensor a presence of a customer at the self-service terminal based on a magnetic reader detector of the proximity sensor generating integrated into a detector cavity of the card reader as two magnetic sensors located on opposing sides of a track within the card reader, the magnetic reader detector generating a rising signal for a hand of the customer when in proximity to the proximity sensor and further detecting, by a same proximity sensor as the proximity sensor, when an alien card reader is attached to the self-service terminal; and
triggering an alarm signal in the event that the signals do not correlate.