Methods and apparatus to facilitate voicemail interaction
View Patent ↗Example methods and apparatus to facilitate voicemail interaction are disclosed. A disclosed example method involves, during a call session with a voicemail system, receiving an audio segment from the voicemail system. The example method also involves performing feature recognition on the audio segment and outputting a display element to a user interface based on a recognized feature in the audio segment.
1. A method to facilitate voicemail interaction, comprising:
during a call session with a voicemail system, receiving an audio segment at a user device from the voicemail system;
performing feature recognition on the audio segment at the user device during the call session by detecting human imperceptible information embedded in the audio segment; and
outputting a display element to a user interface of the user device during the call session based on a recognized feature in the audio segment, after a comparator determines that the display element corresponds to the audio segment.
2. A method as defined in claim 1 , wherein performing the feature recognition comprises:
performing speech recognition on a voice portion of the audio segment; and
recognizing one or more words of the voice portion.
3. A method as defined in claim 1 , wherein the display element is a user interface control to control the voicemail system to at least one of send a message, skip a message, and delete a message.
4. A method as defined in claim 1 , wherein the human-imperceptible information is at least one of text and a code modulated for transmission over voice communications.
5. A method as defined in claim 1 , wherein performing the feature recognition comprises detecting human-imperceptible affixed information that is one of:
affixed to a voice portion of the audio segment; and
received in one of the audio segment and another audio segment subsequent to or preceding the audio segment.
6. A method as defined in claim 1 , wherein the display element is one of a graphical user interface control, a notification confirming completion of a user-requested operation, and a notification requesting user-initiation of a user-requested operation.
7. A method as defined in claim 1 , wherein the user device is a telephony-capable mobile device.
8. An apparatus to facilitate voicemail interaction, comprising:
a communication interface operable to, during a call session with a voicemail system, receive an audio segment from the voicemail system;
a feature analyzer operable to perform feature recognition on the audio segment by detecting human imperceptible information embedded in the audio segment;
a user interface having at least one user interface control; and
a display interface operable to output the user interface control to the user interface based on a recognized feature in the audio segment, after a comparator determines that the display element corresponds to the audio segment, the user interface control operable to control the voicemail system.
9. An apparatus as defined in claim 8 , wherein the feature analyzer is operable to perform the feature recognition by:
performing speech recognition on a voice portion of the audio segment; and
recognizing one or more words of the voice portion.
10. An apparatus as defined in claim 9 , wherein the one or more words comprise at least one option to control the voicemail system, the at least one option presented as the user interface control is operable to perform at least one of sending a message, skipping a message, or deleting a message.
11. An apparatus as defined in claim 9 , wherein the human-imperceptible information is at least one of text and a code modulated for transmission over voice communications.
12. An apparatus as defined in claim 8 , wherein the feature analyzer is operable to perform the feature recognition by detecting human-imperceptible affixed information that is one of:
affixed to a voice portion of the audio segment; and
received in one of the audio segment and another audio segment subsequent to or preceding the audio segment.
13. An apparatus as defined in claim 8 , wherein the information is one of a graphical user interface control and a notification confirming the completion of a user-requested operation.
14. An apparatus as defined in claim 8 , wherein the apparatus is a telephony-capable mobile device.
15. A machine-accessible storage medium having instructions stored thereon that, when executed, cause a processor of a user device to at least:
during a call session with a voicemail system, receive an audio segment from the voicemail system;
perform feature recognition on the audio segment during the call session by detecting human imperceptible information embedded in the audio segment; and
output a display element to a user interface of the user device during the call session based on a recognized feature in the audio segment, after a comparator determines that the display element corresponds to the audio segment.
16. A machine-accessible medium as defined in claim 15 having instructions stored thereon that, when executed, cause the processor to perform the feature recognition by:
performing speech recognition on a voice portion of the audio segment; and
recognizing one or more words of the voice portion.
17. A machine-accessible medium as defined in claim 15 , wherein the display element is one of a graphical user interface control, a notification confirming selection of a user-requested operation, and a notification confirming completion of a user-requested operation.