IP Library Granted Patent US 10,592,865
Granted Patent B2
US 10,592,865 · App. 13/204,078 · Granted Mar 17, 2020

Methods, systems, and computer readable media for managing social interaction histories

Inventors: Michael Leeder (Stittsville, CA); Carroll Louise Gray-Preston (Morrisville, NC); James Angus McEachern (Stittsville, CA); Richard C. Taylor (Manotick, CA)
Assignee: GENBAND US LLC
G06Q10/107H04L51/32
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Quick Facts
Patent No.
US 10,592,865
App. No.
13/204,078
Granted
Mar 17, 2020
Kind
B2
Abstract

According to one aspect, the subject matter described herein includes a method for managing social interaction information. The method includes receiving first social interaction information associated with a user of a first over the top (OTT) service platform. The method also includes receiving second social interaction information associated with the user, the second social interaction information from a communications service platform distinct from the first OTT service platform. The method further includes generating, using the first social interaction information and the second social interaction information, consolidated social interaction information and providing the consolidated social interaction information to the user.

Claims (37)

1. A method for managing social interaction history information, the method comprising:

automatically logging into a first over the top (OTT) service platform, by a social interaction information consolidation module, using stored user information and retrieving first social interaction history information associated with a user of a first OTT service platform;

receiving further first social interaction history information associated with the user of the first OTT service platform, via a monitoring module, including monitoring communications between the user and the first OTT service platform, the monitoring module being a part of, and monitoring communications between the user and the first OTT service platform is performed by, at least one of a server, a proxy, and a telecommunications node disposed in a carrier network;

receiving second social interaction history information associated with the user, the second social interaction history information from a communications service platform distinct from the first OTT service platform;

generating, using the first social interaction history information and the second social interaction history information, a consolidated social interaction history correlating related interactions that include at least one of similar phrases and related topics; and

providing a the consolidated social interaction history to the user.

2. The method of claim 1 wherein providing consolidated social interaction history to a user includes generating a data structure representing the history of social interactions of the user.

3. The method of claim 2 wherein the data structure includes information indicating associations between related interactions occurring via the first OTT service platform and the communications service.

4. The method of claim 2 wherein the data structure is used in generating a visual representation of at least a portion of the history of social interactions of the user.

5. The method of claim 4 wherein the at least a portion of the social interactions of the user is based on at least one of a time period, a person, a location, an occupation, an interest, a communications device, a communications service, a conversation, and frequency of interaction.

6. The method of claim 4 wherein the visual representation is usable to initiate communications via the first OTT service platform or a second OTT service platform.

7. The method of claim 1 wherein the first OTT service platform includes one of an email service platform, an instant messaging service platform, a social networking service platform, a media hosting service platform, a business networking service platform, a media streaming service platform, or a voice over Internet Protocol (VoIP) service platform.

8. The method of claim 1 wherein the communications service platform includes one of a mobile telecommunications service platform or a second OTT service platform.

9. A system for managing social interaction information, the system comprising:

a monitoring module processor configured to:

receive first social interaction history information associated with a user in a first over the top (OTT) service platform; and

receive second social interaction history information associated with the user, the second social interaction history information from a communications service platform distinct from the first OTT service platform; and

a social interaction information consolidation module processor disposed in a carrier network and configured to:

automatically log into the first OTT service platform using stored user information and retrieve further first social interaction history information associated with the user of the first over the top service platform;

generate, using the first social interaction history information and the second social interaction history information, a consolidated social interaction history; and

provide the consolidated social interaction history to the user.

10. The system of claim 9 wherein the monitoring module processor is associated with at least one of user equipment, a server, a proxy, and a telecommunications node.

11. The system of claim 9 wherein the social interaction information consolidation module processor acts as a proxy server for communications traversing the carrier network is associated with at least one of user equipment, a server, a proxy, and a telecommunications node.

12. The system of claim 9 wherein the social interaction information consolidation module-processor is configured to generate a data structure representing a history of social interactions of the user.

13. The system of claim 9 wherein the data structure includes information correlating related interactions that include at least one of similar phrases and related topics.

14. The system of claim 12 wherein the social interaction information consolidation module processor is configured to generate, using the data structure, a visual representation of at least a portion of the history of the social interactions of the user.

15. The system of claim 14 wherein the at least a portion of the social interactions of the user is based on at least one of a time period, a person, a location, an occupation, an interest, a communications device, a communications service, a conversation, and frequency of interaction.

16. The system of claim 14 wherein the visual representation is usable to initiate communications via the first OTT service platform or a second OTT service platform.

17. The system of claim 9 wherein the first OTT service platform includes one of an email service platform, an instant messaging service platform, a social networking service platform, a media hosting service platform, a business networking service platform, a media streaming service platform, or a voice over Internet Protocol (VoIP) service platform.

18. The system of claim 9 wherein the communications service platform includes one of a mobile telecommunications service platform or a second OTT service platform.

19. A method for managing social interaction history information, the method comprising:

automatically logging into a first over the top (OTT) service platform, by a social interaction information consolidation module, using stored user information and retrieving first social interaction history information associated with a user of a first OTT service platform;

receiving further first social interaction history information associated with the user of the first OTT service platform, via a monitoring module, including monitoring communications between the user and the first OTT service platform, the monitoring module being a part of, and monitoring communications between the user and the first OTT service platform is performed by, at least one of a server, a proxy, and a telecommunications node disposed in a carrier network;

receiving second social interaction history information associated with the user, the second social interaction history information from a communications service platform distinct from the first OTT service platform;

registering, by the social interaction information consolidation module, for event notifications to receive further first social interaction history information associated with the user of the first OTT service platform and/or from the communications service platform;

generating, using the first social interaction history information and the second social interaction history information, a consolidated social interaction history correlating related interactions that include at least one of similar phrases and related topics; and

providing a the consolidated social interaction history to the user.

Assignments (11)
SHORT-FORM PATENTS SECURITY AGREEMENT Recorded Sep 5, 2024
From: RIBBON COMMUNICATIONS OPERATING COMPANY, INC.
To: HPS INVESTMENT PARTNERS, LLC, AS ADMINISTRATIVE AGENT
Reel/Frame 068857/0290 →
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2024
From: CITIZENS BANK, N.A.
To: RIBBON COMMUNICATIONS OPERATING COMPANY, INC. (F/K/A GENBAND US LLC AND SONUS NETWORKS, INC.)
Reel/Frame 067822/0433 →
TERMINATION AND RELEASE OF PATENT SECURITY AGREEMENT AT R/F 044978/0801 Recorded Dec 6, 2021
From: SILICON VALLEY BANK, AS ADMINISTRATIVE AGENT
To: RIBBON COMMUNICATIONS OPERATING COMPANY, INC. (F/K/A GENBAND US LLC AND SONUS NETWORKS, INC.)
Reel/Frame 058949/0497 →
MERGER Recorded Jul 15, 2020
From: GENBAND US LLC
To: RIBBON COMMUNICATIONS OPERATING COMPANY, INC.
Reel/Frame 053223/0260 →
SECURITY INTEREST Recorded Mar 3, 2020
From: RIBBON COMMUNICATIONS OPERATING COMPANY, INC.
To: CITIZENS BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 052076/0905 →
SECURITY INTEREST Recorded Jan 2, 2018
From: GENBAND US LLC; SONUS NETWORKS, INC.
To: SILICON VALLEY BANK, AS ADMINISTRATIVE AGENT
Reel/Frame 044978/0801 →
TERMINATION AND RELEASE OF PATENT SECURITY AGREEMENT Recorded Dec 29, 2017
From: SILICON VALLEY BANK, AS ADMINISTRATIVE AGENT
To: GENBAND US LLC
Reel/Frame 044986/0303 →
CORRECTIVE ASSIGNMENT TO CORRECT PATENT NO. 6381239 PREVIOUSLY RECORDED AT REEL: 039269 FRAME: 0234. ASSIGNOR(S) HEREBY CONFIRMS THE PATENT SECURITY AGREEMENT. Recorded Jan 3, 2017
From: GENBAND US LLC
To: SILICON VALLEY BANK, AS ADMINISTRATIVE AGENT
Reel/Frame 041422/0080 →
PATENT SECURITY AGREEMENT Recorded Jul 6, 2016
From: GENBAND US LLC
To: SILICON VALLEY BANK, AS ADMINISTRATIVE AGENT
Reel/Frame 039269/0234 →
AMENDED AND RESTATED INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Dec 2, 2011
From: GENBEND US LLC (A DELAWARE LLC)
To: COMERICA BANK (A TEXAS BANKING ASSOCIATION), AS AGENT; ATTN: NATIONAL DOCUMENTATION SERVICES
Reel/Frame 027315/0293 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 26, 2011
From: LEEDER, MICHAEL; GRAY-PRESTON, CARROLL LOUISE; MCEACHERN, JAMES ANGUS; TAYLOR, RICHARD C.
To: GENBAND US LLC
Reel/Frame 027126/0988 →