Method and apparatus of providing messaging service and callback feature to mobile stations
View Patent ↗Disclosed are an apparatus and method of performing automated administrative operations on a mobile device. The mobile device user may be unaware of any updates or other administrative operations being performed. One example method may include detecting that an event has occurred, interrupting a previously executed program, initiating a new program different from the previously executed program to perform a new function and notifying an application of the program interruption. The message may be a SMS type message.
1. A method comprising:
creating an action to perform an automated backup operation on a mobile device;
storing the action in a memory with a pending status, wherein the action comprises a header which identifies the mobile device;
creating a short message service (SMS) message comprising the action via a customer server;
transmitting the message to the mobile device via the customer server;
responsive to receiving the message, invoking a process in a background of an operating system of the mobile device;
interrupting a previously executed program of the mobile device via a subroutine;
processing text of the message to implement the at least one action and perform the automated backup operation on the mobile device;
executing the automated backup operation based on a command included in the text of the message;
collecting contact information from the mobile device via a mobile agent; and
forwarding the contact information associated with the backup operation via a web service to a server;
wherein an administrator has an ability to monitor and control, from a single interface, a status of the mobile device, install agents, backup and restore of the mobile device, a location of the mobile device when the mobile device is lost or stolen, a configuration of the mobile device and an agent of the mobile device.
2. The method of claim 1 , wherein the automated backup operation is performed without any intervention by the end user of the mobile device.
3. The method of claim 1 , wherein executing the automated backup operation comprises creating a result which provides all contact information on the mobile device being backed-up into the memory.
4. An apparatus executing an operating system comprising:
a memory; and
a processor configured to
create an action to perform an automated backup operation on a mobile device;
store the action in a memory with a pending status, wherein the action comprises a header which identifies the mobile device;
create a short message service (SMS) message comprising the action via a customer server;
transmit the message to the mobile device via the customer server;
responsive to receiving the message, invoke a process in a background of an operating system of the mobile device;
interrupt a previously executed program of the mobile device via a subroutine;
process text of the message to implement the at least one action and perform the automated backup operation on the mobile device;
execute the automated backup operation based on a command included in the text of the message;
collect contact information from the mobile device via a mobile agent; and
forward the contact information associated with the backup operation via a web service to a server;
wherein an administrator has an ability to monitor and control, from a single interface, a status of the mobile device, install agents, backup and restore of the mobile device, a location of the mobile device when the mobile device is lost or stolen, a configuration of the mobile device and an agent of the mobile device.
5. The apparatus of claim 4 , wherein the automated backup operation is performed without any intervention by the end user of the mobile device.
6. The apparatus of claim 4 , wherein executing the automated backup operation comprises creating a result which provides all contact information on the mobile device being backed-up into the memory.
7. A non-transitory computer readable storage medium configured to store instructions that when executed cause a processor to perform:
creating an action to perform an automated backup operation on a mobile device;
storing the action in a memory with a pending status, wherein the action comprises a header which identifies the mobile device;
creating a short message service (SMS) message comprising the action via a customer server;
transmitting the message to the mobile device via the customer server;
responsive to receiving the message, invoking a process in a background of the operating system of the mobile device;
interrupting a previously executed program of the mobile device via a subroutine;
processing text of the message to implement the at least one action and perform the automated backup operation on the mobile device;
executing the automated backup operation based on a command included in the text of the message;
collecting contact information from the mobile device via a mobile agent; and
forwarding the contact information associated with the backup operation via a web service to a server;
wherein an administrator has an ability to monitor and control, from a single interface, a status of the mobile device, install agents, backup and restore of the mobile device, a location of the mobile device when the mobile device is lost or stolen, a configuration of the mobile device and an agent of the mobile device.
8. The non-transitory computer readable storage medium of claim 7 , wherein the automated backup operation is performed without any intervention by the end user of the mobile device.