IP Library Granted Patent US 8,842,877
Granted Patent B2
US 8,842,877 · App. 13/270,344 · Granted Sep 23, 2014

Postal processing including voice feedback

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Quick Facts
Patent No.
US 8,842,877
App. No.
13/270,344
Granted
Sep 23, 2014
Kind
B2
Abstract

System, methods, and computer-readable media. A method includes receiving a voice input, from an operator, corresponding to a mail item. The method includes performing a voice recognition process on the voice input to produce spoken data, and producing a system result corresponding to the spoken data. The method includes analyzing the system result to produce feedback information, and audibly sounding the feedback information to the operator.

Claims (38)

1. A method performed by a mail processing system, the method comprising:

receiving a voice input, from an operator, of only a portion of a numeric destination delivery code corresponding to a mail item;

performing a voice recognition process on the voice input to produce spoken data;

producing a system result corresponding to the spoken data;

analyzing the system result to produce feedback information; and

audibly sounding the feedback information to the operator, wherein the feedback information is a text-form destination that corresponds to the numeric destination delivery code.

2. The method of claim 1 , wherein the mail processing system also receives and responds to a voice command.

3. The method of claim 1 , wherein the system result is produced by combining the spoken data with decision data.

4. The method of claim 1 , wherein the feedback information is a city or state corresponding to the destination delivery code.

5. The method of claim 1 , wherein analyzing the system result includes performing a database lookup on the system result to produce the feedback information.

6. The method of claim 1 , wherein the mail processing system also receives a voice command from a user and responds by repeating the voice recognition process for the mail item.

7. A mail processing system, comprising:

at least one processor;

a microphone; and

a storage device storing a database, the mail processing system configured to:

receive a voice input at the microphone from an operator, the voice input of only a portion of a numeric destination delivery code corresponding to a mail item;

perform a voice recognition process on the voice input to produce spoken data;

produce a system result corresponding to the spoken data;

analyze the system result to produce feedback information, including performing a lookup in the database to identify the feedback information; and

audibly sounding the feedback information to the operator, wherein the feedback information is a text-form destination that corresponds to the numeric destination delivery code.

8. The mail processing system of claim 7 , wherein the mail processing system is also configured to receive and respond to a voice command.

9. The mail processing system of claim 7 , wherein the system result is produced by combining the spoken data with decision data.

10. The mail processing system of claim 7 , wherein the feedback information is a city or state corresponding to the destination delivery code.

11. The mail processing system of claim 7 , wherein analyzing the system result includes performing a database lookup on the system result to produce the feedback information.

12. The mail processing system of claim 7 , wherein the mail processing system also receives a voice command from a user and responds by repeating the voice recognition process for the mail item.

13. A non-transitory computer readable medium having program instructions stored thereon executable by one or more processors to:

receive a voice input from an operator, the voice input of only a portion of a numeric destination delivery code corresponding to a mail item;

perform a voice recognition process on the voice input to produce spoken data;

produce a system result corresponding to the spoken data;

analyze the system result to produce feedback information, including performing a lookup in the database to identify the feedback information, wherein the feedback information does not include all or part of the spoken data; and

audibly sounding the feedback information to the operator, wherein the feedback information is a text-form destination that corresponds to the numeric destination delivery code.

14. The computer-readable medium of claim 13 , also storing instructions to receive and respond to a voice command.

15. The mail processing system of claim 13 , wherein the system result is produced by combining the spoken data with decision data.

16. The mail processing system of claim 13 , wherein the feedback information is a city or state corresponding to the destination delivery code.

17. The mail processing system of claim 13 , wherein analyzing the system result includes performing a database lookup on the system result to produce the feedback information.

18. The method of claim 1 , wherein the portion of the destination delivery code is the last three digits of the zip code.

19. The mail processing system of claim 7 , wherein the portion of the destination delivery code is the last three digits of the zip code.

20. The mail processing system of claim 13 , wherein the portion of the destination delivery code is the last three digits of the zip code.

Assignments (4)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 23, 2022
From: SIEMENS LOGISTICS LLC
To: KÖRBER SUPPLY CHAIN LLC
Reel/Frame 061509/0808 →
CHANGE OF NAME Recorded Jan 14, 2020
From: SIEMENS POSTAL, PARCEL & AIRPORT LOGISTICS LLC
To: SIEMENS LOGISTICS LLC
Reel/Frame 051588/0282 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 3, 2019
From: SIEMENS INDUSTRY, INC.
To: SIEMENS POSTAL, PARCEL & AIRPORT LOGISTICS LLC
Reel/Frame 049081/0626 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 11, 2011
From: SIPE, STANLEY W.
To: SIEMENS INDUSTRY, INC.
Reel/Frame 027040/0774 →