System and method to manage visual voice mail messages
View Patent ↗A system and method for managing voice mail messages associated with a mobile device. The method can include receiving, by a processor of the mobile device, at least one identifier associated with a sending device that initially stored, external to the mobile device, a visual voice mail message associated with the mobile device. The processor can compare the at least one identifier with one or more lists of predetermined identifiers stored on the mobile device. The one or more lists include at least one of a list of approved predetermined identifiers and a list of disapproved predetermined identifiers. Based on the comparison, appropriated actions can occur based on rules stored on the mobile device.
1. A communications device comprising:
a processor; and
a non-transitory computer readable media storing machine readable instructions which, when executed by the processor, causes the communications device to:
receive at least one identifier associated with a sending device of a visual voice mail message, the at least one identifier includes a telephone number stored in an address book on the communications device and the visual voice mail message being stored external to the communications device;
compare the at least one identifier with one or more stored identifiers, each stored identifier having at least one rule associated with the identifier; and
implement a policy regarding the visual voice mail message based on the at least one rule, using a rule to:
request a download of the visual voice mail message to the communications device, the visual voice mail message comprising a notification message and one of a voice message, a visual message, a fax message, and a system message;
request a download of the notification message to the communications device, the notification message comprising information associated with the visual voice mail message;
request maintaining the visual voice mail message stored external to the communications device;
request deletion of the visual voice mail message stored external to the communications device;
request sending an email message to the communications device, the email message comprising the notification message and one of the voice message, the visual message, the fax message, and the system message; and
request both the download of the notification message to the communications device, the notification message comprising information associated with the visual voice mail message and the deletion of the visual voice mail message stored external to the communications device.
2. The communications device of claim 1 , wherein the telephone number includes one or more wildcards.
3. The communications device of claim 1 , wherein the address book includes an indicator as to which action is requested by the communications device based on the comparison.
4. The communications device of claim 1 , wherein the at least one identifier is a telephone number associated with the sending device.
5. The communications device of claim 1 , wherein the non-transitory computer readable media stores machine readable instructions which, when executed by the processor, causes the communications device to enable an administrator associated with the communications device to determine the at least one rule.
6. The communications device of claim 5 , wherein the non-transitory computer readable media stores machine readable instructions which, when executed by the processor, causes the communications device to enable a user associated with the communications device to modify the at least one rule.
7. A communications device comprising:
a processor; and
at least one memory component storing one or more identifiers associated with at least one sending device and rules for handling one or more visual voice mail messages originating from the at least one sending device, the at least one memory component further storing instructions which, when executed by the processor, causes the communications device to:
receive at least one identifier associated with a sending device of a visual voice mail message, the at least one identifier includes a telephone number stored in an address book on the communications device and the visual voice mail message being stored external to the communications device;
compare the at least one identifier with each of the one or more stored identifiers, the one or more stored identifiers having at least one associated rule; and
implement a policy regarding the visual voice mail message based on the at least one associated rule, using a rule to:
request a download of the visual voice mail message to the communications device, the visual voice mail message comprising a notification message and one of a voice message, a visual message, a fax message, and a system message;
request a download of the notification message to the communications device, the notification message comprising information associated with the visual voice mail message;
request maintaining the visual voice mail message stored external to the communications device;
request deletion of the visual voice mail message stored external to the communications device;
request sending an email message to the communications device, the email message comprising the notification message and one of the voice message, the visual message, the fax message, and the system message; and
request both the download of the notification message to the communications device, the notification message comprising information associated with the visual voice mail message and the deletion of the visual voice mail message stored external to the communications device.
8. The communications device of claim 7 , wherein the telephone number includes one or more wildcards.
9. The communications device of claim 7 , wherein the address book includes an indicator as to which rule is requested by the communications device based on the comparison.
10. The communications device of claim 7 , wherein the at least one identifier is a telephone number associated with the sending device.
11. The communications device of claim 7 , wherein the at least one memory component further storing instructions which, when executed by the processor, causes the communications device to enable an administrator associated with the communications device to determine the at least one rule.
12. The communications device of claim 7 , wherein the at least one memory component further storing instructions which, when executed by the processor, causes the communications device to enable a user associated with the communications device to modify the at least one rule.
13. A server comprising:
a processor; and
a non-transitory computer readable media storing machine readable instructions which, when executed by the processor, causes the server to:
send at least one identifier associated with a sending device of a visual voice mail message to a communications device, the at least one identifier includes a telephone number; and
receive a request from the communications device to implement a policy for handling the visual voice mail message based on at least one rule associated with the at least one identifier, using a rule to:
request a download of the visual voice mail message to the communications device, the visual voice mail message comprising a notification message and one of a voice message, a visual message, a fax message, and a system message;
request a download of the notification message to the communications device, the notification message comprising information associated with the visual voice mail message;
request maintaining the visual voice mail message stored external to the communications device;
request deletion of the visual voice mail message stored external to the communications device;
request sending an email message to the communications device, the email message comprising the notification message and one of the voice message, the visual message, the fax message, and the system message; and
request both the download of the notification message to the communications device, the notification message comprising information associated with the visual voice mail message and the deletion of the visual voice mail message stored external to the communications device.