Apparatus and method for processing phone-in prescriptions
View Patent ↗An apparatus and method are disclosed for processing phone-in prescription requests. The apparatus is in the form of a prescription processing network that includes a prescription processing system and a communication device remotely located from the prescription processing system. The communication device is used to establish a communication channel with the prescription processing system and submit a prescription request over the communication channel. A pharmacist, associated with the prescription processing system, prepares a completed prescription form based, at least in part, on the submitted prescription request. The prescription processing network also includes a pharmacy for receiving the completed prescription form, and filling the prescription request based on the completed prescription form.
1. A method comprising:
capturing an audible prescription request;
digitizing, using a computer processor, the audible prescription request;
retrieving information including non-medication related information from the digitized audible prescription request, the non-medication related information including a patient name of a patient, a patient identification number of the patient, physician information associated with the patient, patient information of the patient, or combinations thereof;
recording, using the computer processor, an independent assessment of correctness of the digitized audible prescription request, the independent assessment performed by personnel including a non-physician and a non-pharmacist user electronically signing a patient's orders resulting from the independent assessment to prepare completed prescription information; and
transmitting, using the computer processor, the completed prescription information to a pharmacy for filling the digitized audible prescription request based on the completed prescription information and recordation of the independent assessment.
2. The method of claim 1 , further comprising:
performing voice recognition on the audible prescription request to create the information regarding the audible prescription request.
3. The method of claim 1 , further comprising:
determining a filling pharmacy to fill the digitized audible prescription,
wherein transmission of the completed prescription information to the pharmacy is based on a determination of the filling pharmacy, the completed prescription information, and the recordation of the independent assessment.
4. The method of claim 1 , further comprising:
generating an identification file, including identification data, for the digitized audible prescription request; and
associating the identification file and the digitized audible prescription request.
5. The method of claim 1 , wherein the audible prescription request is received from a mobile phone.
6. The method of claim 1 , wherein the audible prescription request is received from a computing device.
7. The method of claim 1 , wherein the audible prescription request identifies a particular medication and dosage for the patient.
8. The method of claim 1 , wherein the audible prescription request is spoken by a physician that is treating the patient.
9. The method of claim 1 , wherein digitized audible prescription request is in the form of a digital audio file.
10. The method of claim 1 , wherein when audible prescription request is an audible prescription request for a new prescription.
11. The method of claim 1 , further comprising:
filling the digitized audible prescription request at the pharmacy based on receipt of the completed prescription information.
12. The method of claim 1 , wherein capturing the audible prescription request comprises:
recording a prescription request audibly through a telephone.
13. A non-transitory machine-readable medium comprising instructions, which when executed by one or more processors, cause the one or more processors to perform the following operations:
capture an audible prescription request;
digitize the audible prescription request;
retrieve information including non-medication related information from the digitized audible prescription request, the non-medication related information including a patient name of a patient, a patient identification number of the patient, physician information associated with the patient, patient information of the patient, or combinations thereof;
record an independent assessment of correctness of the digitized audible prescription request, the independent assessment performed by personnel including a non-physician and a non-pharmacist user electronically signing a patient's orders resulting from the independent assessment to prepare completed prescription information; and
transmit the completed prescription information to a pharmacy for filling the digitized audible prescription request based on the completed prescription information and recordation of the independent assessment.