System, method and computer program product for optimization of post-review process
View Patent ↗In highly regulated industries, all communications with social media may need to be archived and reviewed for compliance. Embodiments disclosed herein can optimize or otherwise significantly improve the post-review process. In one embodiment, a request submitted by a user to post to a social network is processed to ensure that the request is associated with pre-approved content. The response from the social network is processed to obtain a platform post identifier. In one embodiment, a lookup table is updated to reflect that the pre-approved content is associated with the platform post identifier. An associative table containing a set of communications with the social network may be processed to obtain platform post identifiers. Communications that have platform post identifiers associated with pre-approved content identifiers are tagged. In this way, only communications that are not tagged in the associative table may need to be reviewed.
1. A method, comprising:
at a server computer having a processor and a memory storing instructions executable by the processor, obtaining, by the server computer, a platform post identifier from a response received from a social networking site over a network, the response being responsive to a user request processed at the server computer, the user request containing a reference to a piece of content;
associating the platform post identifier with the piece of content, the piece of content having been pre-approved for posting to the social networking site;
identifying a communication associated with the platform post identifier, the communication being one of a plurality of communications captured in an associative table; and
tagging the communication associated with the platform post identifier as being pre-reviewed.
2. The method of claim 1 , wherein processing the user request comprises determining whether the piece of content has been approved for posting to the social networking site.
3. The method of claim 2 , wherein processing the user request comprises dynamically submitting the piece of content to a pre-approval process.
4. The method of claim 1 , wherein the reference to the piece of content comprises a universal resource locator indicating a network location where the piece of content resides.
5. The method of claim 1 , wherein the reference to the piece of content comprises a universal resource locator indicating a landing page containing a link to the piece of content.
6. The method of claim 5 , wherein processing the user request comprises creating or updating the landing page.
7. The method of claim 1 , wherein associating the platform post identifier with the piece of content comprises storing the platform post identifier in a lookup table under a content identifier associated with the piece of content.
8. A computer program product comprising at least one non-transitory computer readable medium storing instructions translatable by a server computer to perform:
obtaining a platform post identifier from a response received from a social networking site over a network, the response being responsive to a user request processed at the server computer, the user request containing a reference to a piece of content;
associating the platform post identifier with the piece of content, the piece of content having been pre-approved for posting to the social networking site;
identifying a communication associated with the platform post identifier, the communication being one of a plurality of communications captured in an associative table; and
tagging the communication associated with the platform post identifier as being pre-reviewed.
9. The computer program product of claim 8 , wherein processing the user request comprises determining whether the piece of content has been approved for posting to the social networking site.
10. The computer program product of claim 8 , wherein processing the user request comprises dynamically submitting the piece of content to a pre-approval process.
11. The computer program product of claim 8 , wherein the reference to the piece of content comprises a universal resource locator indicating a network location where the piece of content resides.
12. The computer program product of claim 8 , wherein the reference to the piece of content comprises a universal resource locator indicating a landing page containing a link to the piece of content.
13. The computer program product of claim 12 , wherein processing the user request comprises creating or updating the landing page.
14. The computer program product of claim 8 , wherein associating the platform post identifier with the piece of content comprises storing the platform post identifier in a lookup table under a content identifier associated with the piece of content.
15. A system, comprising:
a server computer communicatively connected to users in a first network, the server computer having a processor and a memory storing instructions executable by the processor to perform:
obtaining a platform post identifier from a response received from a social networking site external to the first network, the response being responsive to a user request processed at the server computer, the user request containing a reference to a piece of content;
associating the platform post identifier with the piece of content, the piece of content having been pre-approved for posting to the social networking site;
identifying a communication associated with the platform post identifier, the communication being one of a plurality of communications captured in an associative table; and
tagging the communication associated with the platform post identifier as being pre-reviewed.
16. The system of claim 15 , wherein processing the user request comprises determining whether the piece of content has been approved for posting to the social networking site.
17. The system of claim 15 , wherein processing the user request comprises dynamically submitting the piece of content to a pre-approval process.
18. The system of claim 15 , wherein the reference to the piece of content comprises a universal resource locator indicating a network location where the piece of content resides.
19. The system of claim 15 , wherein the reference to the piece of content comprises a universal resource locator indicating a landing page containing a link to the piece of content.
20. The system of claim 15 , wherein associating the platform post identifier with the piece of content comprises storing the platform post identifier in a lookup table under a content identifier associated with the piece of content.