Method for automated management of a telecommunication service
View Patent ↗Method for automatically managing a telecommunication service. In one embodiments, the method comprises collecting data associated with use of the telecommunication service by a user; determining, based on the data, an activation state associated with the use of the telecommunication service by the user; and executing, based on the activation state, a management process to automatically enable the use of the telecommunication service by the user, wherein the steps of collecting, determining, and executing are automatically performed by a processor of a controller associated with the telecommunication service.
1. A method for automatically managing a telecommunication service, comprising:
collecting data associated with use of the telecommunication service by a user of at least one device;
determining, based on the data, an activation state associated with the use of the telecommunication service by the user of the at least one device; and
executing, based on the activation state, a management process on the at least one device to automatically enable the use of the telecommunication service by the user by altering a telecommunication service user account status associated with the use of the telecommunication service by the user,
wherein the steps of collecting, determining, and executing are automatically performed by a processor of a controller associated with the telecommunication service.
2. The method of claim 1 , wherein the activation state is for the telecommunication service.
3. The method of claim 2 , wherein collecting the data comprises scanning the at least one device associated with the user.
4. The method of claim 3 , wherein the at least one device is at least one of a Customer Premise Equipment (CPE) device or an interface to an internet protocol (IP) network.
5. The method of claim 3 , wherein the data comprises at least one of network connectivity information, a profile for a provider of the telecommunication service, a profile for the user, a default setting, or memory content.
6. The method of claim 1 , wherein the state is for at least one of a Customer Premise Equipment (CPE) device or a user account for the telecommunication service.
7. The method of claim 6 , wherein collecting the data comprises monitoring activity of a configuration file of the CPE.
8. The method of claim 6 , wherein collecting the data comprises monitoring transactions occurring across a network accessed by the telecommunication service.
9. The method of claim 1 , wherein executing the management process comprises changing the state.
10. The method of claim 9 , wherein changing the state comprises changing at least one of a Customer Premise Equipment (CPE) state or a telecommunication service state from inactive to active.
11. A non-transitory computer readable medium storing a software program that, when executed by a computer, causes the computer to perform a method for automatically managing a telecommunication service, the method comprising:
collecting data associated with use of the telecommunication service by a user of at least one device;
determining, based on the data, an activation state associated with the use of the telecommunication service by the user of the at least one device; and
executing, based on the activation state, a management process on the at least one device to automatically enable the use of the telecommunication service by the user by altering a telecommunication service user account status associated with the use of the telecommunication service by the user.
12. The computer readable medium of claim 11 , wherein the activation state is for the telecommunication service.
13. The computer readable medium of claim 11 , wherein collecting the data comprises scanning the at least one device associated with the user.
14. The computer readable medium of claim 13 , wherein the at least one device is at least one of a Customer Premise Equipment (CPE) device or an interface to an internet protocol (IP) network.
15. The computer readable medium of claim 13 , wherein the data comprises at least one of network connectivity information, a profile for a provider of the telecommunication service, a profile for the user, a default setting, or memory content.
16. The computer readable medium of claim 11 , wherein the state is for at least one of a Customer Premise Equipment (CPE) device or a user account for the telecommunication service.
17. The computer readable medium of claim 16 , wherein collecting the data comprises monitoring activity of a configuration file of the CPE.
18. The computer readable medium of claim 16 , wherein collecting the data comprises monitoring transactions occurring across a network accessed by the telecommunication service.
19. The computer readable medium of claim 11 , wherein executing the management process comprises changing the state.
20. The computer readable medium of claim 19 , wherein changing the state comprises changing at least one of a Customer Premise Equipment (CPE) state or a telecommunication service state from inactive to active.