Carpet cleaning machine rental kiosk
View Patent ↗A self-service kiosk enables customers to conduct rental transactions for carpet cleaning machines without the need of assistance from store personnel. The kiosk comprises a housing having several stalls or bays that hold and display carpet cleaning machines and carpet cleaning accessories for rental. The kiosk controls whether such carpet cleaning machines and carpet cleaning accessories can be removed from or returned to the kiosk. The kiosk also optionally includes a control panel for conducting a rental transaction. The self-service kiosk may also include automatic dispensing of cleaning products purchased by the customer at the kiosk. Still further, the self-serve kiosk may include shelving for holding cleaning products that can be purchased separately at a checkout counter.
1. A method of leasing carpet cleaning machines, the method comprising:
providing a kiosk, the kiosk comprising a control system, a communication system, at least one storage stall, at least one carpet cleaning machine, and at least one retaining mechanism, the control system comprising at least one user input device that is configured and adapted to receive rental data from a customer, the retaining mechanism being configured and adapted to selectively prevent and allow the removal of the carpet cleaning machine from the storage stall;
permitting a customer to enter rental data into the kiosk using the input device;
using the control system to activate the retaining mechanism in a manner such that the retaining mechanism allows the removal of the carpet cleaning machine from the storage stall of the kiosk in response to the entered rental data;
permitting the customer to enter return data into the kiosk using the input device;
using the control system to activate the retaining mechanism in a manner such that the retaining mechanism initially allows the customer to return the carpet cleaning machine to the stall and thereafter prevents the removal of the carpet cleaning machine from the stall in response to the return data; and
transmitting data that is dependent upon the rental data to a remote processing system via the communication system.
2. A method in accordance with claim 1 wherein the retaining mechanism comprises a gate that is hinged to swing in a manner selectively opening and closing the storage stall, the gate allows removal of the carpet cleaning machine from said stall when the stall is opened and prevents the removal of a cleaning machine from said stall when the gate is closed, the retaining mechanism also comprises a lock operated by the control system in a manner such that the control system can selectively secure the gate closed, the kiosk further comprises a detection device that is capable of detecting when the carpet cleaning machine has been removed from or placed into the stall of the kiosk, and wherein the control system activates the lock to secure the gate closed in a manner that is dependent upon the detection device detecting that the carpet cleaning machine has been removed from or placed into the stall of the kiosk.
3. A method in accordance with claim 1 wherein the kiosk comprises display shelving and the method comprises displaying non-reusable products for sale on the display shelving.
4. A method in accordance with claim 1 wherein the communication system is operated to communicate with the remote processing system periodically.
5. A method in accordance with claim 1 further comprising leasing the customer a carpet cleaning machine accessory using the kiosk.
6. A method in accordance with claim 1 wherein the kiosk comprises a control panel that is operatively connected to the control system and the method comprises using the control panel as an interface between the customer and the control system for inputting the rental data into the kiosk.
7. A method in accordance with claim 1 wherein the kiosk comprises a plurality of stalls and a plurality of carpet cleaning machines, and the retaining mechanism selectively prevents and allows the removal of only one of the carpet cleaning machines from only one of the storage stalls.
8. A method in accordance with claim 7 wherein the kiosk comprises a plurality of retaining mechanisms that each selectively prevent and allow the removal of a respective one of the carpet cleaning machines from a respective one of the storage stalls.