SYSTEM AND METHOD FOR SECURE MARKETING OF CUSTOMER DATA IN A LOYALTY PROGRAM
Anonymous marketing is provided to participating customers in a loyalty campaign. Customer data is obtained from a customer via a mobile communication device of the customer and stored on a customer database. The customer data includes personal identification data which inherently reveals the identities or contact destinations of the participating customers. Without sharing personal identification data with a business interested in marketing to participating customers, marketing content and designated marketing criteria are obtained from the business entity. Target customers are then selected based on the designated marketing criteria. The marketing content is then be provided to the target customers on behalf of the business without ever having shared personal identification data with the business.
1 . A method, performed by a computer system, for providing anonymous marketing to participating customers in a loyalty program, the method comprising the steps of:
obtaining, via a mobile communication device, customer data from a customer included among the participating customers in the loyalty program, the customer data including personal identification data that inherently reveals at least one of an identity of the customer and a means for directly contacting the customer;
obtaining marketing content from a business entity;
obtaining designated marketing criteria from the business entity without providing the personal identification data of the customer to the business entity;
determining target customers based on the designated marketing criteria; and
providing marketing information to the target customers without sharing the personal identification data of the target customers with the business entity.
2 . The method of claim 1 wherein the step of obtaining customer data obtains the customer data via a wallet application installed on the mobile communication device.
3 . The method of claim 2 wherein the step of providing marketing information to the target customers comprises providing marketing information only to each customer of the target customers from whom permission has been obtained.
4 . The method of claim 3 , further comprising the step of providing compensation to the customer in exchange for the permission from the customer.
5 . The method of claim 1 wherein the step of providing marketing information to the target customers comprises providing marketing information only to each customer of the target customers from whom permission has been obtained.
6 . The method of claim 5 , further comprising the step of providing compensation to the customer in exchange for the permission from the customer.
7 . The method of claim 1 wherein the step of providing marketing information to the target customers comprises providing marketing information via email to at least some of the target customers.
8 . The method of claim 1 wherein the step of providing marketing information to the target customers comprises providing marketing information via text message to at least some of the target customers.
9 . The method of claim 1 wherein the step of providing marketing information to the target customers comprises providing marketing information via postal mail to at least some of the target customers.
10 . The method of claim 1 wherein the step of providing marketing information to the target customers comprises providing marketing information via a wallet application program installed on a computing system of each of at least some of the target customers.
11 . A computer system for providing anonymous marketing to participating customers in a loyalty program, the system comprising:
a customer server obtaining customer data from a mobile communication device of a customer included among the participating customers in the loyalty program, the customer data including personal identification data that inherently reveals at least one of an identify and a means for directly contacting the customer;
a customer database storing the customer data;
a business server obtaining marketing content and designated marketing criteria from a business entity without providing the personal identification data of the customer to the business entity;
the business server determining target customers based on the designated marketing criteria; and
communication means for providing marketing information to the target customers without sharing the personal identification data of any of the target customers with the business entity.
12 . The computer system of claim 11 wherein the customer server comprises an interface for obtaining the customer data via a wallet application installed on the mobile communication device of the customer.
13 . The computer system of claim 12 wherein
the customer server comprises means for obtaining a permission from the customer, and
the communication means comprises a means for providing marketing information only to each customer of the target customers from whom the permission has been obtained.
14 . The computer system of claim 13 , wherein the customer server comprises a means for providing compensation to the customer in exchange for the permission from the customer.
15 . The computer system of claim 11 wherein
the customer server comprises means for obtaining a permission from the customer, and
the communication means comprises a means for providing marketing information only to each customer of the target customers from whom the permission has been obtained.
16 . The computer system of claim 15 , wherein the customer server comprises a means for providing compensation to the customer in exchange for the permission from the customer.
17 . The computer system of claim 11 wherein the communication means comprises means for providing marketing information via email to at least some of the target customers.
18 . The computer system of claim 11 wherein the communication means comprises means for providing marketing information via text message to at least some of the target customers.
19 . The computer system of claim 11 wherein the communication means comprises means for providing marketing information via postal mail to at least some of the target customers.
20 . The computer system of claim 11 wherein the communication means comprises means for providing marketing information via a wallet application program installed on a computing system of each of at least some of the target customers.