Patent Application
Utility
PCT National Stage
App. No. 13/379,161
· Confirmation No. 3434
METHOD AND APPARATUS FOR SUPPORTING A COMPUTER-BASED PRODUCT BASED ON A DETERMINED MIXTURE OF PRODUCT-BASED, AUTOMATION AND HUMAN-BASED COMPONENTS OF SERVICE SUPPORT
Abandoned -- After Examiner's Answer or Board of Appeals Decision
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2016-12-22 | ABN |
Abandonment | 2 | View | |
| 2016-12-07 | BD.A |
Amendment/Argument after Patent Board Decision | 1 | View | |
| 2016-12-07 | CLM |
Claims | 4 | View | |
| 2016-12-07 | REM |
Applicant Arguments/Remarks Made in an Amendment | 2 | View | |
| 2016-12-07 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2016-10-07 | APDA |
Patent Board Decision - Examiner Affirmed | 8 | View | |
| 2015-09-29 | EBCC.AD |
Notice of Change of Address Place in File Wrapper Due to Electronic Business Center(EBC) Customer Number Update | 1 | View | |
| 2014-07-15 | AP_DK_M |
Appeal Docketing Notice | 2 | View | |
| 2014-06-26 | APRB |
Reply Brief Filed | 10 | View | |
| 2014-06-26 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2014-06-26 | TRAN.LET |
Transmittal Letter | 1 | View | |
| 2014-06-26 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2014-04-30 | APEA |
Examiner's Answer to Appeal Brief | 13 | View | |
| 2014-04-14 | AP.B |
Appeal Brief Filed | 19 | View | |
| 2014-04-14 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2014-04-14 | TRAN.LET |
Transmittal Letter | 1 | View | |
| 2014-02-12 | N/AP |
Notice of Appeal Filed | 1 | View | |
| 2014-02-12 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2014-02-12 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2013-11-12 | CTFR |
Final Rejection | 14 | View | |
| 2013-11-12 | 892 |
List of references cited by examiner | 1 | View | |
| 2013-11-12 | FWCLM |
Index of Claims | 1 | View | |
| 2013-11-12 | SRNT |
Examiner's search strategy and results | 4 | View | |
| 2013-11-12 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2013-11-05 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2013-11-05 | SPEC |
Specification | 1 | View | |
| 2013-11-05 | CLM |
Claims | 3 | View | |
| 2013-11-05 | REM |
Applicant Arguments/Remarks Made in an Amendment | 2 | View | |
| 2013-11-05 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2013-11-05 | TRAN.LET |
Transmittal Letter | 1 | View | |
| 2013-11-05 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2013-08-05 | CTNF |
Non-Final Rejection | 11 | View | |
| 2013-08-05 | 892 |
List of references cited by examiner | 3 | View | |
| 2013-08-05 | SRNT |
Examiner's search strategy and results | 2 | View | |
| 2013-08-05 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2013-08-05 | FWCLM |
Index of Claims | 1 | View | |
| 2013-08-05 | SRNT |
Examiner's search strategy and results | 23 | View | |
| 2013-08-05 | SRNT |
Examiner's search strategy and results | 2 | View | |
| 2013-08-05 | 1449 |
List of References cited by applicant and considered by examiner | 3 | View | |
| 2013-07-30 | SRNT |
Examiner's search strategy and results | 1 | View | |
| 2013-07-22 | ELC. |
Response to Election / Restriction Filed | 1 | View | |
| 2013-07-22 | CLM |
Claims | 3 | View | |
| 2013-07-22 | REM |
Applicant Arguments/Remarks Made in an Amendment | 1 | View | |
| 2013-07-22 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2013-07-22 | TRAN.LET |
Transmittal Letter | 1 | View | |
| 2013-07-22 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2013-06-21 | CTRS |
Requirement for Restriction/Election | 8 | View | |
| 2013-06-21 | FWCLM |
Index of Claims | 1 | View | |
| 2013-05-07 | TRAN.LET |
Transmittal Letter | 1 | View | |
| 2013-05-07 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2013-05-07 | CLM |
Claims | 3 | View | |
| 2013-05-07 | REM |
Applicant Arguments/Remarks Made in an Amendment | 4 | View | |
| 2013-05-07 | XT/ |
Extension of Time | 2 | View | |
| 2013-05-07 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2013-05-07 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2013-05-07 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2013-01-07 | CTNF |
Non-Final Rejection | 14 | View | |
| 2013-01-07 | 892 |
List of references cited by examiner | 1 | View | |
| 2013-01-07 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2013-01-07 | 1449 |
List of References cited by applicant and considered by examiner | 3 | View | |
| 2013-01-07 | SRNT |
Examiner's search strategy and results | 7 | View | |
| 2013-01-07 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2013-01-07 | FWCLM |
Index of Claims | 1 | View | |
| 2012-04-26 | NTC.PUB |
Notice of Publication | 1 | View | |
| 2012-01-19 | M903 |
Notice of Designated Office (DO) / Elected Office (EO) Acceptance Mailed | 1 | View | |
| 2012-01-19 | APP.FILE.REC |
Filing Receipt | 3 | View | |
| 2012-01-19 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2012-01-19 | WCLM |
Claims Worksheet (PTO-2022) | 1 | View | |
| 2011-12-19 | TRNA |
Transmittal of New Application | 3 | View | |
| 2011-12-19 | OATH |
Oath or Declaration filed | 4 | View | |
| 2011-12-19 | DRW |
Drawings-only black and white line drawings | 10 | View | |
| 2011-12-19 | TRAN.LET |
Transmittal Letter | 1 | View | |
| 2011-12-19 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 3 | View | |
| 2011-12-19 | 371P |
Documents submitted with 371 (National Stage) Applications | 12 | View | |
| 2011-12-19 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2011-12-19 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2011-12-19 | SPEC |
Specification | 13 | View | |
| 2011-12-19 | CLM |
Claims | 3 | View | |
| 2011-12-19 | ABST |
Abstract | 1 | View | |
| 2011-12-19 | ABST |
Abstract | 1 | View | |
| 2011-12-19 | SPEC |
Specification | 13 | View | |
| 2011-12-19 | CLM |
Claims | 3 | View | |
| 2011-12-19 | DRW |
Drawings-only black and white line drawings | 10 | View | |
| 2011-12-19 | 371P |
Documents submitted with 371 (National Stage) Applications | 1 | View | |
| 2011-12-19 | 371P |
Documents submitted with 371 (National Stage) Applications | 1 | View | |
| 2011-12-19 | WFEE |
Fee Worksheet (SB06) | 1 | View |
Inventors
Dejan S. Milojicic
Palo Alto, CA
Brian Cox
Galway, IRELAND
Timothy F. Forell
Cupertino, CA
Alan G. Nemeth
Marlborough, MA
Attorneys & Agents of Record
Classification
USPC
705/7.12
G06Q10/00
G06Q10/0631
G06Q10/0635
Prosecution
- Examiner
- GART, MATTHEW S
- Art Unit
- 3623
- Customer No.
- 56436
- Docket No.
- 82852930
- Confirmation No.
- 3434
Publication
- Pub. No.
- US20120101864A1
- Pub. Date
- 2012-04-26
MICRO FOCUS LLC (F/K/A ENTIT SOFTWARE LLC),
BORLAND SOFTWARE CORPORATION,
MICRO FOCUS (US), INC.,
SERENA SOFTWARE, INC,
ATTACHMATE CORPORATION,
MICRO FOCUS SOFTWARE INC. (F/K/A NOVELL, INC.),
NETIQ CORPORATION
RELEASE OF SECURITY INTEREST REEL/FRAME 044183/0718
Recorded 2023-02-02
RELEASE OF SECURITY INTEREST REEL/FRAME 044183/0577
Recorded 2023-02-02
SECURITY INTEREST
Recorded 2017-10-11
from
ARCSIGHT, LLC,
ATTACHMATE CORPORATION,
BORLAND SOFTWARE CORPORATION,
ENTIT SOFTWARE LLC,
MICRO FOCUS (US), INC.,
MICRO FOCUS SOFTWARE, INC.,
NETIQ CORPORATION,
SERENA SOFTWARE, INC.
SECURITY INTEREST
Recorded 2017-10-11
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2017-06-09
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2015-11-09
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2011-12-20
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Quick Facts
- App. No.
- 13/379,161
- Filed
- 2011-12-19
- Pub. No.
- US20120101864A1
- Examiner
- GART, MATTHEW S
- Art Unit
- 3623
External Links